{"id":439241,"date":"2025-09-20T19:39:18","date_gmt":"2025-09-20T19:39:18","guid":{"rendered":"https:\/\/www.europesays.com\/uk\/439241\/"},"modified":"2025-09-20T19:39:18","modified_gmt":"2025-09-20T19:39:18","slug":"collins-aerospace-cyber-attack-latest-in-series-of-incidents-at-uk-airports","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/uk\/439241\/","title":{"rendered":"Collins Aerospace \u2018cyber attack\u2019 latest in series of incidents at UK airports"},"content":{"rendered":"\n<p class=\"yf-1090901\">Thousands of passengers have faced disruption at UK airports in the past six months following a series of technical glitches and power issues.<\/p>\n<p class=\"yf-1090901\">The latest disruption, caused by an alleged cyber attack affecting Collins Aerospace, led to cancellations and delays at London Heathrow Airport on Saturday.<\/p>\n<p class=\"yf-1090901\">Brussels and Berlin airports are also experiencing delays and disruption following the \u201ctechnical issue\u201d affecting the service provider for check-in and boarding systems \u2013 which works for several airlines at multiple airports across the world.<\/p>\n<p class=\"yf-1090901\">Long queues formed at the check-in area of Heathrow Terminal 4, while airport staff attempted to manage the snaking queues, with many passengers sitting on the floor in the crowded terminal.<\/p>\n<p class=\"yf-1090901\">The incident is the latest in a series that have affected UK airports since the start of the year.<\/p>\n<p class=\"yf-1090901\">Thousands of passengers trying to fly both in and out of the country faced major disruption on Wednesday July 30 after air traffic control (ATC) provider Nats was hit by a technical glitch.<\/p>\n<p class=\"yf-1090901\">More than 150 flights \u2013 84 departures and 71 arrivals \u2013 were cancelled in airports across the UK, with the highest number of cancellations at London\u2019s Heathrow Airport.<\/p>\n<p class=\"yf-1090901\">A number of inbound flights were also diverted to European cities as a result of the glitch, according to aviation analytics firm Cirium.<\/p>\n<p class=\"yf-1090901\">Passengers at Stansted Airport also faced long delays and disruption on Sunday May 11 after an IT glitch caused some of the airport\u2019s systems to fail.<\/p>\n<p>    <img fetchpriority=\"high\" decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/ywAAAAAAQABAAACAUwAOw==\" alt=\"Airport check-in provider cyber attack\" loading=\"eager\" height=\"480\" width=\"640\" class=\"yf-1gfnohs loader\"\/> Flights were delayed and cancelled at airports including Heathrow after an alleged cyber attack targeted a service provider for check-in and boarding systems (Maja Smiejowska\/PA)      <\/p>\n<p class=\"yf-1090901\">The malfunction affected check-in, baggage, and security, with engineers investigating the source of the IT problem saying it may have been related to the systems\u2019 internet access.<\/p>\n<p class=\"yf-1090901\">On Friday March 21, more than 270,000 air passenger journeys were disrupted by Heathrow airport\u2019s closure following a fire at a nearby electrical substation.<\/p>\n<p class=\"yf-1090901\">Some 234,000 passengers booked to fly to or from Heathrow that day had their flight cancelled, diverted or delayed when the airport suffered a power outage because of a blaze at the substation in Hayes, aviation industry statistics seen by the PA news agency have showed.<\/p>\n<p class=\"yf-1090901\">No flights were permitted at the airport on that day until around 6pm.<\/p>\n<p>    <img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/ywAAAAAAQABAAACAUwAOw==\" alt=\"Airport check-in provider cyber attack\" loading=\"lazy\" height=\"480\" width=\"640\" class=\"yf-1gfnohs loader\"\/> There have been a number of issues affecting air travel this year (Maja Smiejkowska\/PA)      <\/p>\n<p class=\"yf-1090901\">A further 36,500 people hoping to travel the following day were affected when 74 flights, 6.1% of the total scheduled, were cancelled.<\/p>\n<p class=\"yf-1090901\">Collins Aerospace said on Saturday it is working to resolve the ongoing issue as soon as possible.<\/p>\n<p class=\"yf-1090901\">\u201cWe have become aware of a cyber-related disruption to our Muse (multi-user system environment) software in select airports,\u201d the provider said in a statement.<\/p>\n<p class=\"yf-1090901\">\u201cWe are actively working to resolve the issue and restore full functionality to our customers as quickly as possible.<\/p>\n<p>   <img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/ywAAAAAAQABAAACAUwAOw==\" alt=\"Airport check-in provider cyber attack\" loading=\"lazy\" height=\"480\" width=\"640\" class=\"yf-1gfnohs loader\"\/> People at T4 London Heathrow Airport were delayed (Maja Smiejkowska\/PA)    <\/p>\n<p class=\"yf-1090901\">\u201cThe impact is limited to electronic customer check-in and baggage drop and can be mitigated with manual check-in operations.\u201d<\/p>\n<p class=\"yf-1090901\">London Heathrow said passengers should check their flight status before travelling to the west London airport.<\/p>\n<p class=\"yf-1090901\">In their statement to passengers, Brussels Airport said the disruption was caused by a cyber attack which took place on Friday night, adding: \u201cThis means that at the moment only manual check-in and boarding is possible.<\/p>\n<p class=\"yf-1090901\">\u201cThis has a large impact on the flight schedule and will unfortunately cause delays and cancellations of flights.\u201d<\/p>\n<p class=\"yf-1090901\">A statement on the Berlin Airport website said there are longer waiting times at check-in.<\/p>\n","protected":false},"excerpt":{"rendered":"Thousands of passengers have faced disruption at UK airports in the past six months following a series of&hellip;\n","protected":false},"author":2,"featured_media":439242,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3,4],"tags":[148703,748,148704,2112,31424,393,4884,62993,1144,712,16,15,1764],"class_list":{"0":"post-439241","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-uk","8":"category-united-kingdom","9":"tag-berlin-airports","10":"tag-britain","11":"tag-cancellations-and-delays","12":"tag-collins-aerospace","13":"tag-cyber-attack","14":"tag-england","15":"tag-great-britain","16":"tag-london-heathrow-airport","17":"tag-northern-ireland","18":"tag-scotland","19":"tag-uk","20":"tag-united-kingdom","21":"tag-wales"},"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@uk\/115238323105499244","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts\/439241","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/comments?post=439241"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts\/439241\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/media\/439242"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/media?parent=439241"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/categories?post=439241"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/tags?post=439241"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}