The annual event, held in early October, shines a spotlight on the vital role of customer service and recognises businesses going the extra mile for their customers.<\/p>\n
The competition promotes some of Lumo\u2019s key partner attractions across the regions it serves.\u00a0<\/p>\n
Prizes include a luxury weekend stay for two at the Hilton Newcastle Gateshead, a family day out at Beamish Museum and a \u00a3100 Eldon Square voucher, as well as a unique Lumo Train Simulator Experience in Newcastle.\u00a0<\/p>\n
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Bev said: \u201cIt\u2019s been fabulous to be part of this fun project with Lumo, who are incredibly focused on positive customer experiences.\u00a0<\/p>\n
\u201cI\u2019m very excited that Lumo will be serving Glasgow very soon and can\u2019t wait to see all of the opportunities that will bring for local people!\u201d\u00a0<\/p>\n
To add to the celebrations, the operator is also surprising customers onboard with spot prizes throughout National Customer Service Week.\u00a0<\/p>\n
Anyone travelling with Lumo during the week will automatically be in with a chance to win.<\/p>\n
Jen Clare, service delivery director at Lumo, added: \u201cWe\u2019re thrilled to launch this unique competition for National Customer Service Week.\u00a0<\/p>\n
\u201cIt ties perfectly into our range of local partnerships and offers something back to our loyal customers.\u00a0<\/p>\n
\u201cWith even more travel opportunities coming soon with Lumo, it\u2019s important that we recognise the customers who support our business, as they will help us maintain those high standards as we grow and diversify.\u201d<\/p>\n