Amazon Web Services outages had knocked many global websites and apps offline, including Signal, Coinbase and Robinhood.<\/p>\n
Amazon\u2019s cloud services unit AWS has said it is still trying to stabilise operations after a major outage<\/a> that had led to connectivity issues for a large number of popular websites and apps around the world.<\/p>\n In an update on its status page on Monday, Amazon Web Services (AWS) said it was still investigating \u201csignificant API errors and connectivity issues across multiple services\u201d after the major\u00a0global internet disruption, which hit big names like Zoom, Roblox, Fortnite, Duolingo, Canva, Wordle and more.<\/p>\n After more than six hours of disruptions on the world\u2019s largest cloud provider, some applications were gradually coming back online as of 10am ET (14:00 GMT), with apps like Reddit\u00a0and Roblox\u00a0stabilising, according to outage tracking website Downdetector.<\/p>\n But others, including Snapchat\u00a0and Duolingo were showing a resurgence in issues seen earlier in the day.<\/p>\n AWS provides on-demand computing power, data storage and other digital services to companies, governments and individuals. Disruptions to its servers can cause outages across websites and platforms that rely on its cloud infrastructure.<\/p>\n News of ongoing struggles came after AWS reported earlier in the day that the \u201cunderlying DNS issue has been fully mitigated, and most AWS Service operations are succeeding normally now\u201d.<\/p>\n \u201cSome requests may be throttled while we work toward full resolution,\u201d it added.<\/p>\n The company said the issue had centred on DynamoDB, a database service in one of Amazon\u2019s main data centres in Virginia in the United States, known as US-EAST-1. It recommended that people still experiencing issues relating to the outage try flushing their DNS caches.<\/p>\n The outage had caused major issues for popular websites and apps around the world. Platforms including AI startup Perplexity, trading app Robinhood, messaging app Signal and crypto exchange Coinbase all reported issues that they said were due to the AWS outage.<\/p>\n \u201cPerplexity is down right now. The root cause is an AWS issue. We\u2019re working on resolving it,\u201d Perplexity CEO Aravind Srinivas said in a post on X.<\/p>\n Perplexity is down right now. The root cause is an AWS issue. We\u2019re working on resolving it.<\/p>\n \u2014 Aravind Srinivas (@AravSrinivas) October 20, 2025<\/a><\/p>\n<\/blockquote>\n AWS is one of the giant cloud computing service providers, competing with Google and Microsoft\u2019s cloud services to offer on-demand computing power, data storage and other digital services to companies and institutions.<\/p>\n Issues with its servers can wreak havoc on the web, with so many companies relying on its infrastructure to function.<\/p>\n PSA: we are aware that Signal is down for some people. This appears to be related to a major AWS outage. Stand by.<\/p>\n \u2014 Meredith Whittaker (@mer__edith) October 20, 2025<\/a><\/p>\n<\/blockquote>\n Downdetector, a site on which web users report outages, carried a roll call of hundreds of popular sites where users had experienced access difficulties amid the outage.<\/p>\n Names on the list included Zoom, Roblox, Fortnite, Duolingo, Canva, Wordle and more.<\/p>\n Amazon\u2019s shopping website, Prime Video and Alexa were also facing issues, according to the site.<\/p>\n The Reuters news agency reported that Uber rival Lyft\u2019s app was also down for thousands of users in the US, while many bank customers in the United Kingdom were also reporting outages.<\/p>\n You may have seen reports of issues with Amazon Web Services affecting a number of websites and apps across the UK today. We know this is impacting some of our services right now. We’re sorry about this. Please bear with us as we investigate this.<\/p>\n \u2014 Bank of Scotland (@BankofScotland) October 20, 2025<\/a><\/p>\n<\/blockquote>\n\n
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