![\"Liverpool](\"https:\/\/www.europesays.com\/uk\/wp-content\/uploads\/2025\/11\/1_Liverpool-OnePic-Andrew-Teebay.jpg\")
Liverpool ONE changes will come into full effect for Purple Tuesday(Image: Andrew Teebay Liverpool Echo)<\/p>\nThe changes have been introduced over the last few weeks in line with todayLiverpool ONE changes will come into full effect for Purple Tuesday(Image: Andrew Teebay Liverpool Echo)<\/p>\n
A list of \u201cpowerful\u201d changes have been fully implemented at Liverpool ONE over the last few weeks to mark Purple Tuesday. Held on November 4 this year, the annual global social movement encourages organisations to enhance the customer experience for people with disabilities.<\/a><\/p>\n The city centre shopping complex has been involved in the initiative by introducing a number of changes that will increase accessibility facilities and tools. Quiet hours, stoma-friendly toilets, large print maps, and sensory bags are among the new services now available at Liverpool ONE<\/a> as part of the company\u2019s ongoing accessibility journey.<\/p>\n Giovanni Cinque, Marketing and Campaigns Manager at Colostomy UK, said: “Having access to stoma-friendly toilets can make the difference between someone with a stoma feeling confident to go out and enjoy life or staying at home through fear and anxiety.<\/p>\n \u201cAt Colostomy UK, we know that simple changes to toilet facilities, such as providing a shelf, hook, and disposal bin, give people dignity, independence, and peace of mind.<\/p>\n \u201cLiverpool ONE\u2019s commitment to creating stoma-friendly spaces sends a powerful message that everyone is welcome, and that hidden conditions should never be a barrier to taking part in everyday activities.”<\/p>\n Also part of these new accessibility tools and services are the availability of large-print maps, an established \u2018quiet hour\u2019 every Friday morning across multiple stores, as well as the free rental service of sensory bags filled with a collection of tools that help individuals with sensory sensitivities in busy or loud environments.<\/p>\n According to a 2021 Liverpool City Region report commissioned by the Cheshire and Merseyside Directors of Public Health, an estimated 1 in 14 people in the region have a sensory impairment. Additionally, 10-15% of the population identify as neurodivergent \u2013an umbrella term that includes neurominority identities such as autism, ADHD, dyslexia, dyspraxia, and dyscalculia.<\/p>\n In the last few weeks, Sign Live, an on-demand sign language interpretation service, has also been introduced at the Liverpool ONE<\/a> Information Centre.<\/p>\n Donna Howitt, Place Strategy Director at Liverpool ONE, said: \u201cWe are working closely with partners, experts, and visitors with accessibility needs to ensure Liverpool ONE and the city centre are as welcoming as possible to all visitors.<\/p>\n \u201cWe pride ourselves on being a destination that has something for everyone, and the introduction of these new initiatives is the next step in our ongoing commitment to enhancing visitor welcome and supporting our local community.\u201d<\/p>\n Another change people will notice from this week is that the Sugar House steps, known as “the green steps” near John Lewis, have been removed in line with the winter months.<\/a><\/p>\n![\"People](\"https:\/\/www.europesays.com\/uk\/wp-content\/uploads\/2025\/11\/0_JS365159246.jpg\")
People enjoying the sunny weather on the green steps at Liverpool One. (Pic Andrew Teebay).<\/p>\n