{"id":595010,"date":"2025-11-26T12:53:16","date_gmt":"2025-11-26T12:53:16","guid":{"rendered":"https:\/\/www.europesays.com\/uk\/595010\/"},"modified":"2025-11-26T12:53:16","modified_gmt":"2025-11-26T12:53:16","slug":"i-was-left-in-agony-after-cancer-surgery-but-hospital-staff-wouldnt-help","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/uk\/595010\/","title":{"rendered":"\u2018I was left in agony after cancer surgery \u2013 but hospital staff wouldn\u2019t help\u2019"},"content":{"rendered":"<p>Your support helps us to tell the story<\/p>\n<p class=\"sc-1uza6dc-0 iCTyfe\">From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it&#8217;s investigating the financials of Elon Musk&#8217;s pro-Trump PAC or producing our latest documentary, &#8216;The A Word&#8217;, which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.<\/p>\n<p class=\"sc-1uza6dc-0 iCTyfe\">At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.<\/p>\n<p class=\"sc-1uza6dc-0 iCTyfe\">The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.<\/p>\n<p><strong class=\"sc-1uza6dc-1 cglitp\">Your support makes all the difference.<\/strong>Read more<\/p>\n<p>A cancer patient recovering from major <a href=\"https:\/\/www.independent.co.uk\/topic\/surgery\" target=\"_blank\" rel=\"noopener\">surgery<\/a> has described how she was left in excruciating <a href=\"https:\/\/www.independent.co.uk\/topic\/pain\" target=\"_blank\" rel=\"noopener\">pain<\/a> for hours on end after staff at an <a href=\"https:\/\/www.independent.co.uk\/news\/health\/surgery-patient-safety-nhs-northern-care-alliance-b2864389.html\" target=\"_blank\" rel=\"noopener\">under-fire NHS hospital<\/a> failed to give her appropriate pain relief. <\/p>\n<p>Zoe, 38, who had surgery for kidney cancer in September, said she has suffered nightmares following her stay at Salford Royal Hospital after being forced to wait in agony to receive adequate treatment. She says she was only given the right medication when a health watchdog inspector visiting the hospital raised the alarm.<\/p>\n<p>Salford Royal Hospital has been criticised by the health watchdog over severe staff shortages in the surgery department, <a href=\"https:\/\/www.independent.co.uk\/news\/health\/surgery-patient-safety-nhs-northern-care-alliance-b2864389.html\" target=\"_blank\" rel=\"noopener\">as revealed earlier this month by The Independent<\/a>.<\/p>\n<p>The Northern Care Alliance NHS Foundation Trust, which runs the hospital, was given a formal warning by the Care Quality Commission (CQC) after inspectors found surgical patients, such as Zoe, had faced delays receiving critical medication and were left in pain.<\/p>\n<p><strong>Have you been affected by this story? email rebecca.thomas@independent.co.uk<\/strong><\/p>\n<p>Inspectors also said urine bottles had been allowed to \u201cstack up\u201d on wards. Multiple sources have told<a href=\"https:\/\/www.independent.co.uk\/news\/health\/nhs-staff-shortages-senior-doctors-corridor-care-b2862365.html\" target=\"_blank\" rel=\"noopener\"> The Independent that frontline staff <\/a>have raised concerns to leaders about the situation, but feel \u201cabandoned\u201d by trust executives. <\/p>\n<p>Zoe told The Independent: \u201cIt was horrendous. I was sweating a lot because I was in so much pain, and obviously, I\u2019ve never had an operation like that before. So, I kept saying: \u2018Should I be in this pain?\u2019<\/p>\n<p>\u201cI\u2019m not a complainer, I\u2019m not someone to moan, but I couldn\u2019t move, I was in that much pain, and the nurse just kept saying: \u2018There\u2019s nothing I can do\u2026 the doctors haven\u2019t prescribed anything else.\u2019\u201d<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.europesays.com\/uk\/wp-content\/uploads\/2025\/11\/1c5a4c0077423f50e24e853f1ec1e7e3Y29udGVudHNlYXJjaGFwaSwxNzYzNTg3OTQ4-2.22059373.jpg\"  loading=\"lazy\" alt=\"Salford Royal Hospital is run by the Northern Care Alliance NHS Foundation Trust\" class=\"sc-1mc30lb-0 ggpMaE inline-gallery-btn\"\/><\/p>\n<p>open image in gallery<\/p>\n<p>Salford Royal Hospital is run by the Northern Care Alliance NHS Foundation Trust (PA)<\/p>\n<p>Zoe said a woman approached her while she was at the hospital and introduced herself as a CQC inspector. <\/p>\n<p>\u201cI spoke to the CQC about my experience and how I had been left in pain. It still took over three hours for me to be given the pain relief once it had been prescribed,\u201d she said. <\/p>\n<p>Zoe said she was given an initial dose of morphine and paracetamol after the procedure, but should have been given a patient-controlled IV drip, which usually contains an opioid. She did not receive this until the next day, after the CQC inspector found her and complained to staff, she said. <\/p>\n<p>Zoe said the ward appeared visibly understaffed, adding: \u201cI was originally only meant to stay in hospital one night, but had to stay four nights due to a series of mistakes, which left me feeling unsafe. After leaving the hospital, I had nightmares about my experience in the hospital.\u201d<\/p>\n<p>In one incident cited in the CQC\u2019s warning, a patient with significant chest injuries was brought onto the surgical ward and did not receive pain relief for hours. He was later found dead. The trust confirmed that an investigation into this patient\u2019s death is ongoing.<\/p>\n<p>The trust was put under a Section 29A notice, meaning it must show improvements in care when the CQC carries out another inspection next year. If it does not, the regulator can take further action, such as having the trust taken over by a special administrator. <\/p>\n<p>However, according to the trust\u2019s board papers for March, it has also received a Section 29A notice in relation to its Royal Oldham Hospital in October 2024. <\/p>\n<p>The trust said it could not comment on specific patient details, but said this was not the level of care and support it aims to offer its patients. <\/p>\n<p>\u201cWe are sorry for any harm or distress caused, and we will ensure we contact the patient to understand more about the issues raised,\u201d it said. <\/p>\n<p>Meanwhile, MP Rebecca Long-Bailey last week raised concerns about the trust. <\/p>\n<p>In a letter seen by The Independent, she said that staff have come forward to her \u201cfeeling overwhelmed and worried about their ability to maintain safe care under current conditions\u201d. <\/p>\n<p>Juliette Cosgrove, chief nursing officer at the Northern Care Alliance, said: \u201cWe have received a letter from MP Rebecca Long-Bailey and will be meeting with her to discuss the actions we\u2019ve taken in response to the Care Quality Commission\u2019s feedback. <\/p>\n<p>\u201cWe acted immediately on the issues identified during their visit and will share the progress we\u2019ve made at the meeting. We take this feedback seriously and remain committed to continually improving the safety and quality of our services.\u201d <\/p>\n<p>NCA is based in Greater <a href=\"https:\/\/www.independent.co.uk\/topic\/manchester\" target=\"_blank\" rel=\"noopener\">Manchester<\/a>. It covers a<strong> <\/strong>population of one million across its four hospitals: Salford Royal, The Royal Oldham Hospital, Fairfield General Hospital in Bury and Rochdale Infirmary.<\/p>\n","protected":false},"excerpt":{"rendered":"Your support helps us to tell the story From reproductive rights to climate change to Big Tech, The&hellip;\n","protected":false},"author":2,"featured_media":595011,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11],"tags":[105,16,15],"class_list":{"0":"post-595010","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-health","8":"tag-health","9":"tag-uk","10":"tag-united-kingdom"},"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@uk\/115616102103195620","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts\/595010","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/comments?post=595010"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts\/595010\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/media\/595011"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/media?parent=595010"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/categories?post=595010"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/tags?post=595010"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}