{"id":62976,"date":"2025-04-30T13:05:08","date_gmt":"2025-04-30T13:05:08","guid":{"rendered":"https:\/\/www.europesays.com\/uk\/62976\/"},"modified":"2025-04-30T13:05:08","modified_gmt":"2025-04-30T13:05:08","slug":"british-sign-language-totems-to-make-scotlands-railway-more-accessible","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/uk\/62976\/","title":{"rendered":"British Sign Language totems to make Scotland\u2019s Railway more accessible"},"content":{"rendered":"<p>Scotland\u2019s Railway has taken another step forward in its commitment to making rail services accessible for all, with the installation of new British Sign Language (BSL) totems at four major stations across the country.<\/p>\n<p>The totems \u2013 which provide real-time travel information in BSL \u2013 have been installed at Glasgow Queen Street, Edinburgh Waverley, Haymarket, and Dundee stations.<\/p>\n<p>By using a virtual interpreter to translate key travel updates and station announcements into BSL, the innovative digital displays ensure that Deaf BSL users can access the same information as hearing passengers.\u00a0<\/p>\n<p>The totems also include touchscreen functionality, allowing users to request specific information in their preferred language.\u00a0<\/p>\n<p>The initiative is part of ScotRail\u2019s and Network Rail\u2019s ongoing work to make the railway more inclusive and easier to use for everyone, regardless of their needs or abilities<\/p>\n<p>Installation of the totems follow work by Network Rail to introduce BSL customer information screens at Edinburgh Waverley and Glasgow Central last year, making them the first stations in the UK to have BSL on the main departure boards.<\/p>\n<p class=\"has-text-align-center\"><a class=\"mks_button mks_button_medium rounded\" href=\"https:\/\/premierconstructionnews.com\/newsletter\/\" target=\"_blank\" style=\"color: #FFFFFF; background-color: #000000;\" rel=\"noopener\">Enjoying this article? Sign up for our FREE newsletter!<\/a><\/p>\n<p><strong>Phil Campbell, ScotRail Customer Operations Director, said:<\/strong><\/p>\n<p>\u201cWe\u2019re proud to be improving the customer experience for Deaf BSL users with the rollout of these new totems.<\/p>\n<p>\u201cEveryone should be able to access clear and timely travel information, and this is an important step in making our stations more inclusive and welcoming for all.<\/p>\n<p>\u201cWe\u2019re committed to ensuring that Scotland\u2019s Railway works for everyone, and this initiative is part of our wider efforts to improve accessibility across our network.\u201d<\/p>\n<p><strong>Graham Smith, Network Rail Regional Telecoms Asset and Performance Manager, said:<\/strong><\/p>\n<p>\u201cThis is about empowering people to travel with confidence and independence. The boards mean BSL users can access the same essential information as other passengers, making train journeys more inclusive for everyone.\u00a0<\/p>\n<p>\u201cAt Scotland\u2019s Railway, we\u2019re committed to putting passengers first by improving stations and services. Accessibility is a key priority, and these additions are an excellent example of Network Rail and ScotRail collaborating for the benefit of passengers.\u201d\u00a0<\/p>\n<p class=\"has-text-align-center\"><a class=\"mks_button mks_button_medium rounded\" href=\"https:\/\/premierconstructionnews.com\/newsletter\/\" target=\"_blank\" style=\"color: #FFFFFF; background-color: #000000;\" rel=\"noopener\">Want to get more great stories from across the rail industry sent straight to your inbox? Click here to sign up for our weekly newsletter!<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"Scotland\u2019s Railway has taken another step forward in its commitment to making rail services accessible for all, with&hellip;\n","protected":false},"author":2,"featured_media":62977,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5009],"tags":[748,4884,12,32496,32497,595,712,16,15],"class_list":{"0":"post-62976","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-scotland","8":"tag-britain","9":"tag-great-britain","10":"tag-news","11":"tag-premier-rail","12":"tag-premier-rail-construction-news","13":"tag-rail","14":"tag-scotland","15":"tag-uk","16":"tag-united-kingdom"},"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@uk\/114427063473665487","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts\/62976","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/comments?post=62976"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts\/62976\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/media\/62977"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/media?parent=62976"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/categories?post=62976"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/tags?post=62976"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}