{"id":637019,"date":"2025-12-17T00:13:21","date_gmt":"2025-12-17T00:13:21","guid":{"rendered":"https:\/\/www.europesays.com\/uk\/637019\/"},"modified":"2025-12-17T00:13:21","modified_gmt":"2025-12-17T00:13:21","slug":"edinburgh-bloke-brands-popular-bubble-tea-stall-a-disgrace-after-being-overcharged-by-115","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/uk\/637019\/","title":{"rendered":"Edinburgh bloke\u00a0brands popular bubble tea\u00a0stall\u00a0a \u201cdisgrace\u201d\u00a0after being\u00a0overcharged\u00a0by\u00a0\u00a3115"},"content":{"rendered":"

AN EDINBURGH man has branded a popular bubble tea<\/a> stall in the city a \u201cdisgrace\u201d after he was overcharged by \u00a3115<\/a>.\u00a0<\/p>\n

The unhappy shopper paid a visit to\u00a0Bubbleology\u00a0in the bustling St James Quarte<\/a>r\u00a0on Saturday where he\u00a0purchased\u00a0three bubble teas at a cost of \u00a34.89 each.\u00a0<\/p>\n

Using the\u00a0remainder\u00a0of a gift card to knock \u00a31.68 off the price, the final cost for the popular Taiwanese<\/a> drinks\u00a0came to \u00a312.99.\u00a0<\/p>\n

However, it was only after tapping his card and going about his day that the pharmacy worker discovered he had in fact been charged\u00a0\u00a3127.99.\u00a0<\/p>\n

\"Bubbleology<\/a>Bubbleology has been branded a \u201cdisgrace\u201d after failing to refund him for a series of unrecognised charges (C) Dhai Alabri<\/p>\n

The horrified customer claims that\u00a0a raft of unrecognised transactions hit his bank account, so quickly raised his concerns with the\u00a0Bubbleology\u00a0branch.\u00a0<\/p>\n

A member of staff\u00a0reportedly acknowledged\u00a0the mistake and claimed that a Wi-Fi error had caused the\u00a0additional\u00a0charges.\u00a0<\/p>\n

However, after contacting the chain\u2019s head office in London, the man claims that he has now been told that only one transaction can be seen on the seller\u2019s end.\u00a0<\/p>\n

Despite persistent correspondence with customer service representatives at the bubble tea firm, he has so far received no refund, which he describes as \u201cinept\u201d on\u00a0Bubbleology\u2019s\u00a0part, noting that the expensive time of year makes the incident an even bigger deal.\u00a0<\/p>\n

Speaking today,\u00a0he\u00a0explained:\u00a0\u201cMultiple charges went through \u2013 five transactions for \u00a320 and one transaction for \u00a315.\u00a0<\/p>\n

\u201cObviously\u00a0that\u2019s\u00a0really alarming, especially at this time of year, money just moves out of your\u00a0account,\u00a0and you\u00a0can\u2019t\u00a0cancel it.\u00a0<\/p>\n

\u201cPlus,\u00a0it was\u00a0really inept\u00a0customer service on the part of the manager there, because the lady\u00a0WhatsApp\u2019d\u00a0me and\u00a0said,\u00a0\u2018we\u2019ll\u00a0try and get this sorted out\u00a0for you\u2019 but\u00a0I\u2019ve\u00a0heard nothing back.\u201d\u00a0<\/p>\n

He says he had some difficulty\u00a0getting in contact with\u00a0the\u00a0company\u2019s\u00a0head\u00a0office but\u00a0eventually got through to someone who again apologised and promised to resolve the issue.\u00a0<\/p>\n

After days of silence, a\u00a0Bubbleology\u00a0representative\u00a0reportedly\u00a0got\u00a0back to him telling him that only the one transaction \u2013 for the original bubble tea \u2013 could be seen on their end.\u00a0<\/p>\n

The complainant, however shared images of the original receipt for \u00a312.99 and the total charges of just under \u00a3128 addressed to\u00a0Bubbleology\u00a0from his account.\u00a0<\/p>\n

\"\"<\/a>A series of mysterious charges came out of the man\u2019s account one by one after his bubble tea purchase<\/p>\n

He says that the poor customer service and \u201cunscrupulous\u201d business practices on display is the real issue here, as he is confident his bank can have the charges reversed: \u201cI can get the charges reversed, but it\u2019s the fact that it\u2019s really bad service.\u201d\u00a0<\/p>\n

He added: \u201cI think\u00a0it\u2019s\u00a0a disgrace, especially at this time of year.\u00a0I think customers\u00a0need to be warned about this place and to be careful when making payments.\u201d\u00a0<\/p>\n

Bubbleology\u00a0stock a range of bubble teas and sweet teas and have dozens of branches across the country.\u00a0<\/p>\n

Bubbleology\u00a0has been approached for comment.\u00a0<\/p>\n

\n\tRelated<\/p>\n","protected":false},"excerpt":{"rendered":"AN EDINBURGH man has branded a popular bubble tea stall in the city a \u201cdisgrace\u201d after he was…\n","protected":false},"author":2,"featured_media":637020,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8816],"tags":[748,178491,17505,1102,196400,4884,712,196401,2943,16,15,196402],"class_list":{"0":"post-637019","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-edinburgh","8":"tag-britain","9":"tag-bubble-tea","10":"tag-consumer-news","11":"tag-edinburgh","12":"tag-edinburgh-bubble-tea","13":"tag-great-britain","14":"tag-scotland","15":"tag-st-james-centre","16":"tag-taiwan","17":"tag-uk","18":"tag-united-kingdom","19":"tag-unrecognised-charges"},"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@uk\/115732022190256997","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts\/637019","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/comments?post=637019"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts\/637019\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/media\/637020"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/media?parent=637019"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/categories?post=637019"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/tags?post=637019"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}