![\"Daleside](\"https:\/\/www.europesays.com\/uk\/wp-content\/uploads\/2025\/12\/0_Daleside-Nursing-Home.jpg\")
Daleside Nursing Home(Image: Copyright Unknown)<\/p>\nThe smells were “more prominent” at certain times, inspectors found<\/p>\n
16:12, 19 Dec 2025Updated 16:15, 19 Dec 2025<\/p>\n
Daleside Nursing Home(Image: Copyright Unknown)<\/p>\n
A Merseyside care home has been told it requires further improvement after issues were still found in the home, including \u201cmalodours\u201d. Daleside Nursing Home was told it had made “sufficient improvements” to no longer be breaching regulations, but more work was still needed.<\/p>\n
The home, based in Rock Ferry<\/a> on the Wirral<\/a> was assessed in September this year, with a report published on December 12. 33 people were living in the home at the time and follows enforcement action taken by the Care Quality Commission (CQC).<\/a><\/p>\n The CQC found the home was \u201cgenerally clean and tidy\u201d but more steps needed to be taken, that people were protected from the risk of abuse, and staff received training. Staff at the home were also positive when speaking to the CQC.<\/p>\n However there was mixed feedback from residents and family members. Some felt aspects of care was \u201crushed\u201d and \u201cdid not always respond quickly to their needs.\u201d<\/p>\n The CQC observed staff being kind while \u201cvery busy at certain times of the day\u201d. The home\u2019s operators said they would review staffing levels and staff were aware they needed to build and maintain trust while making progress.<\/p>\n In the areas requiring improvement, the CQC said some bedrooms \u201cshowed areas of wear and tear and required fresh redecoration\u201d though the home later provided an improvement plan.<\/p>\n The report said: \u201cOverall, the service was much cleaner and less cluttered than our previous assessment, however some parts of the home still had malodours, which were more prominent at certain times of the day.<\/p>\n \u201cWe discussed this with the provider, and we received assurance of ongoing plans to address environment improvements which were still needed, including the replacement of some bathroom facilities.<\/p>\n “People told us they were generally satisfied with the cleanliness of the home.\u201d<\/p>\n Inspectors added: \u201cWe observed staff were very busy, particularly in the morning time, and did not always pause to effectively listen to what people were trying to tell them.<\/p>\n \u201cFor example, we observed a person was visibly confused and trying to tell a staff member they wanted their watch to be laid next to their mother\u2019s grave.<\/p>\n “The staff member spoke kindly to the person but then proceeded to put the watch on the person\u2019s wrist and moved on to assist another person.<\/p>\n \u201cHowever, we also observed a staff member promptly responded to a person\u2019s care needs. This was done with discretion, empathy and compassion.<\/p>\n Bernie Suresparan, founder of We Care Group and Summit Care Group, said: \u201cThe Daleside Nursing Home team have been working hard to improve standards of care, which is clearly reflected in this latest CQC report.<\/p>\n The wellbeing of all residents has and continues to be of paramount importance, and we are now committed to building on this progress throughout 2026, which we expect to be evidenced in future inspections.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"The smells were “more prominent” at certain times, inspectors found 16:12, 19 Dec 2025Updated 16:15, 19 Dec 2025…\n","protected":false},"author":2,"featured_media":644186,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8815],"tags":[748,393,4884,179,8893,16,15,8881],"class_list":{"0":"post-644185","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-liverpool","8":"tag-britain","9":"tag-england","10":"tag-great-britain","11":"tag-liverpool","12":"tag-rock-ferry","13":"tag-uk","14":"tag-united-kingdom","15":"tag-wirral"},"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@uk\/115751824871678956","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts\/644185","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/comments?post=644185"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts\/644185\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/media\/644186"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/media?parent=644185"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/categories?post=644185"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/tags?post=644185"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}