{"id":663734,"date":"2025-12-31T02:11:13","date_gmt":"2025-12-31T02:11:13","guid":{"rendered":"https:\/\/www.europesays.com\/uk\/663734\/"},"modified":"2025-12-31T02:11:13","modified_gmt":"2025-12-31T02:11:13","slug":"birmingham-gp-suspended-to-keep-patients-safe-after-serious-safety-failings","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/uk\/663734\/","title":{"rendered":"Birmingham GP suspended &#8216;to keep patients safe&#8217; after serious safety failings"},"content":{"rendered":"<p>Naseby Medical Centre in Saltley has been suspended by the CQC for six months<img decoding=\"async\" src=\"https:\/\/www.europesays.com\/uk\/wp-content\/uploads\/2025\/12\/0_GP.jpg\" alt=\"Naseby Medical Centre i\" loading=\"eager\" \/>Naseby Medical Centre in Birmingham (Image: Google )<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh \" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">The Care Quality Commission (CQC) has suspended Naseby Medical Centre in <a class=\"TextLink_text-link__dBSS0 TextLink_enabled__dJF3l\" href=\"https:\/\/www.birminghammail.co.uk\/\" target=\"\" aria-label=\"\" rel=\"follow noopener\" tabindex=\"0\">Birmingham<\/a> for six months after inspectors uncovered serious safety and care failings.<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh \" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">The Saltley GP surgery has had its registration suspended &#8216;to keep people safe&#8217; while urgent improvements are made, with its overall rating downgraded from &#8216;requires improvement&#8217; to &#8216;inadequate&#8217;.<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh \" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">Inspectors found leaders failed to monitor long-term conditions, did not regularly review whether medications were appropriate, and relied on outdated record systems.<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh \" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">Staff did not follow the latest evidence-based guidance, putting patients at risk of serious complications.<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh \" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\"><strong class=\"Strong_strong__e2x35\">READ MORE: <\/strong><a class=\"TextLink_text-link__dBSS0 TextLink_enabled__dJF3l\" href=\"https:\/\/www.birminghammail.co.uk\/news\/midlands-news\/charge-after-man-fatally-attacked-33139744\" target=\"\" aria-label=\"\" rel=\"follow noopener\" tabindex=\"0\"><strong class=\"Strong_strong__e2x35\">Charge after man &#8216;fatally attacked&#8217; outside Birmingham cocktail bar<\/strong><\/a><\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh \" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">Naseby Medical Centre, which provides GP services to more than 5,500 patients, and has now been placed in &#8216;special measures&#8217;, had previously received a warning notice.<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh \" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">The watchdog returned to check compliance but uncovered additional concerns &#8211; including inadequate incident investigations, insufficient staff and blocked fire evacuation routes.<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh \" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">The CQC acted quickly, working with the local integrated care board (ICB), to ensure patients continue to receive care.<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh \" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">Caretaker arrangements will see another organisation manage services during the suspension, preventing any loss of treatment.<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh \" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">Andy Brand, CQC deputy director of primary and community care in the Midlands, said: &#8220;During our inspection of Naseby Medical Centre, we had significant and serious concerns about the ability of leaders to understand the service and the people they supported.<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh \" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">&#8220;They need to understand these well to ensure they\u2019re providing people with effective care that meets their individual needs. They also needed to address issues we found around the monitoring and management of people\u2019s care and treatment.<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh \" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">&#8220;People told us they were concerned about how the practice managed their long-term conditions, and we found staff didn\u2019t manage these effectively.<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh \" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">&#8220;For example, staff weren\u2019t regularly reviewing people\u2019s diabetes which could result in them developing serious, life-changing complications if their needs had changed.<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh \" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">&#8220;We found the practice records had out-of-date and inaccurate information &#8211; which could mean people received treatment that didn\u2019t address their current needs. Staff also didn\u2019t deliver care based on the latest evidence and good practice.<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh \" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">\u201cNaseby Medical Centre didn\u2019t work with out-of-hours services to follow up on people who had needed support.<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh \" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">&#8220;We saw records of a person who had called an ambulance for a suspected stroke but refused to attend hospital.<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh \" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">&#8220;Although the GP said they had followed this up, the next entry in the person\u2019s record was for a different condition with no reference to possible stroke symptoms.<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh \" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">\u201cStaff didn\u2019t regularly monitor people\u2019s medications to check they were still appropriate. Inspectors found two people with asthma who had been prescribed a medication for anxiety that made their asthma inhaler ineffective.<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh \" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">\u201cWe took steps to suspend Naseby Medical Centre\u2019s registration due to our concern about the quality of care the practice was delivering. Leaders need to make urgent improvements following this, and we will consider further regulatory action if appropriate.&#8221;<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh \" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">Other inspection findings included:<\/p>\n<ul class=\"UnorderedList_unordered-list__gzblI\" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"unordered-list\">\n<li class=\"sc-700e1ff3-0 VljCu\">Leaders did not have effective systems in place to investigate incidents<\/li>\n<li class=\"sc-700e1ff3-0 VljCu\">Staff shortages and inadequate skills put patients at risk<\/li>\n<li class=\"sc-700e1ff3-0 VljCu\">Fire safety arrangements were insufficient<\/li>\n<li class=\"sc-700e1ff3-0 VljCu\">Leaders didn\u2019t understand the risks people could face and how to mitigate these to keep them safe<\/li>\n<\/ul>\n<p class=\"Paragraph_paragraph-text__PVKlh \" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">Positives included plans to expand the practice and facilities, and staff providing information patients could understand.<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh \" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">The practice has now been placed in special measures, meaning it will be closely monitored while it looks to make improvements.<\/p>\n","protected":false},"excerpt":{"rendered":"Naseby Medical Centre in Saltley has been suspended by the CQC for six monthsNaseby Medical Centre in Birmingham&hellip;\n","protected":false},"author":2,"featured_media":663735,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7820],"tags":[855,748,393,4884,211,26710,16,15],"class_list":{"0":"post-663734","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-birmingham","8":"tag-birmingham","9":"tag-britain","10":"tag-england","11":"tag-great-britain","12":"tag-nhs","13":"tag-saltley","14":"tag-uk","15":"tag-united-kingdom"},"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@uk\/115811757868571496","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts\/663734","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/comments?post=663734"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts\/663734\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/media\/663735"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/media?parent=663734"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/categories?post=663734"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/tags?post=663734"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}