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Safaricom CEO Peter Ndegwa \/ FILE<\/p>\nSafaricom CEO Peter Ndegwa \/ FILE<\/p>\n
Safaricom\u2019s mobile money platform, M-PESA, will introduce a
\nnew privacy feature by the end of March, aimed at protecting users\u2019 personal
\ninformation during transactions.<\/p>\n
Safaricom CEO Peter Ndegwa said the update responds to
\ncustomer concerns about privacy and trust.<\/p>\n
The Safaricom CEO said the new enhancement will limit the
\ndetails recipients see when receiving money.<\/p>\n
\u201cWe have listened to customer concerns about privacy and are
\nintroducing a new enhancement that minimises the personal information shared
\nwhile conducting Send Money transactions on M-Pesa. With this update,
\nrecipients will see limited details of the sender, helping to protect their
\nprivacy while ensuring transactions are completed seamlessly,\u201d he said.<\/p>\n
Recipients will only see minimal information about the
\nsender, ensuring that transactions remain seamless while safeguarding privacy.<\/p>\n
The sender will receive a prompt to approve sharing their
\ninformation. If accepted, the recipient will get the sender\u2019s full name and
\nmobile number via SMS.<\/p>\n
If declined or if there is no response within two hours,
\nthe request will not go through.<\/p>\n
\u201cIf the recipient needs the sender\u2019s full details, they can
\nrequest them within 24 hours of the transaction. The sender will receive
\na prompt asking whether they approve of sharing their full details. If accepted,
\nthe recipient will receive the sender\u2019s full name and mobile number via SMS. If
\ndeclined, or if there is no response within two hours, the request will not go
\nthrough.\u201d<\/p>\n
Ndegwa said the feature will first be rolled out by the end
\nof this month, with plans to extend it across the entire M-PESA ecosystem in
\nphases to ensure the platform remains safe and secure for all users.<\/p>\n
\u201cWe remain committed to building a safer, more trusted
\ndigital financial system that continues to meet all our customers\u2019 needs,\u201d he
\nadded.<\/p>\n
M-PESA has been at the forefront of digital financial
\nservices in Kenya, providing millions with convenient, secure ways to transfer
\nmoney, pay bills, and access financial services since its launch in 2007.<\/p>\n
The new privacy feature marks the latest effort to enhance
\nuser protection as the platform approaches two decades of operation.<\/p>\n
M-Pesa has reached 40 million monthly active users in Kenya, marking a major milestone as the service celebrates 19 years since its launch.<\/p>\n
What began as a simple person-to-person money transfer service has evolved into a comprehensive digital financial ecosystem embedded in the daily lives of millions of Kenyans.<\/p>\n
In a statement marking the anniversary, Safaricom CEO Peter Ndegwa said the platform\u2019s evolution reflects the company\u2019s broader mission to empower individuals and businesses through accessible digital financial tools.<\/p>\n
\u201cOur goal is to give Kenyans and Africa at large digital financial tools to empower them to be more prosperous. Reaching 40 million monthly active customers in Kenya is a milestone we celebrate as we recommit to enable every Kenyan to transact safely, grow their savings, and build their wealth,\u201d Ndegwa said.<\/p>\n
\u201cTo us, every M-Pesa transaction tells a story of someone building their future.\u201d<\/p>\n
From money transfers to a full financial ecosystem, over nearly two decades, M-Pesa has transformed from a payments platform into a diversified financial services hub offering credit, savings, investment, and merchant payment solutions.<\/p>\n","protected":false},"excerpt":{"rendered":"Safaricom CEO Peter Ndegwa \/ FILE Safaricom\u2019s mobile money platform, M-PESA, will introduce a new privacy feature by…\n","protected":false},"author":2,"featured_media":819552,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_share_on_mastodon":"0"},"categories":[3159],"tags":[236056,147888,236055,547,139382,236053,236054,236057,5519,53,5520,16,15],"class_list":["post-819551","post","type-post","status-publish","format-standard","has-post-thumbnail","category-mobile","tag-fuliza","tag-m-pesa","tag-m-shwari","tag-mobile","tag-peter-ndegwa","tag-privacy-and-trust","tag-safaricom-ceo","tag-safaricom-services","tag-star-news-kenya","tag-technology","tag-the-star","tag-uk","tag-united-kingdom"],"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@uk\/116212382118997209","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts\/819551","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/comments?post=819551"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts\/819551\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/media\/819552"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/media?parent=819551"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/categories?post=819551"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/tags?post=819551"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}