{"id":948746,"date":"2026-05-09T17:32:19","date_gmt":"2026-05-09T17:32:19","guid":{"rendered":"https:\/\/www.europesays.com\/uk\/948746\/"},"modified":"2026-05-09T17:32:19","modified_gmt":"2026-05-09T17:32:19","slug":"i-look-at-what-support-the-patient-needs-praise-for-scunthorpe-hospital-staff-members-ward-discharge-model","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/uk\/948746\/","title":{"rendered":"&#8216;I look at what support the patient needs&#8217; &#8211; Praise for Scunthorpe hospital staff member&#8217;s ward discharge model"},"content":{"rendered":"<p>NHS is working with Theresa Prior to see how her initiative can be replicated elsewhere<img decoding=\"async\" alt=\"04\/05\/26 - A patient care navigator has been praised for her work making patient discharges more efficient on her ward. Theresa Prior, who works on Ward 27 at Scunthorpe General Hospital, received recognition from senior management and NHS England during the recent \u201cPerfect Week\u201d initiative. Theresa Prior (centre) being presented with a certificate of achievement during \u201cPerfect Week\u201d at Scunthorpe General Hospital.\" loading=\"eager\"  src=\"https:\/\/www.europesays.com\/uk\/wp-content\/uploads\/2026\/05\/0_hum-040526-scun-patients.jpg\" \/><\/p>\n<p aria-label=\"Theresa Prior, centre, being presented with a certificate of achievement during 'Perfect Week' at Scunthorpe General Hospital\" class=\"ImageCaption_caption-title__ccyQU\" data-testid=\"caption-title\">Theresa Prior, centre, being presented with a certificate of achievement during &#8216;Perfect Week&#8217; at Scunthorpe General Hospital(Image: Humber Health Partnership)<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh \" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">A patient care navigator has been praised for her work making patient discharges more efficient on her ward. Theresa Prior, who works on Ward 27 at <a aria-label=\"Scunthorpe General HospitalLink opens in a new tab.\" class=\"TextLink_text-link__dBSS0 TextLink_enabled__dJF3l\" href=\"https:\/\/www.grimsbytelegraph.co.uk\/all-about\/scunthorpe-general-hospital\" rel=\"follow noopener\" tabindex=\"0\" target=\"_blank\">Scunthorpe General Hospital<\/a>, received recognition from senior management and NHS England during the recent \u201cPerfect Week\u201d initiative.<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh \" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">She came up with a new model, which enables her to plan discharges as soon as <a aria-label=\"patientsLink opens in a new tab.\" class=\"TextLink_text-link__dBSS0 TextLink_enabled__dJF3l\" href=\"https:\/\/www.grimsbytelegraph.co.uk\/news\/local-news\/large-rise-patients-not-turning-10939063\" rel=\"follow noopener\" tabindex=\"0\" target=\"_blank\">patients<\/a> come in. This has led to patients being able to leave <a aria-label=\"hospital Link opens in a new tab.\" class=\"TextLink_text-link__dBSS0 TextLink_enabled__dJF3l\" href=\"https:\/\/www.grimsbytelegraph.co.uk\/news\/grimsby-news\/humberside-police-launch-investigation-four-10946923\" rel=\"follow noopener\" tabindex=\"0\" target=\"_blank\">hospital <\/a>sooner and an increase in discharges across the ward.<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh \" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">Theresa said: \u201cI designed something for this ward, which has all the information I need. I use documents and a ward board to be able to plan my day out.<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh \" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">&#8220;It has details about the patient such as their treatment, when they were admitted, the planned discharge and pathway, length of stay, and more. I have a good working relationship with the local care homes and I regularly communicate with them.<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh \" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">&#8220;This helps when planning discharges on the ward. We have meetings throughout the day, which help identify potential discharges.<\/p>\n<p>READ MORE: <a class=\"TextLink_text-link__dBSS0 TextLink_enabled__dJF3l\" data-tmdatatrack=\"read-more\" data-tmdatatrack-articleid=\"10751640\" data-tmdatatrack-source=\"editorial\" href=\"https:\/\/www.grimsbytelegraph.co.uk\/news\/local-news\/gallery\/inside-new-nhs-mental-health-10751640\" tabindex=\"0\" target=\"_blank\" rel=\"noopener\">Inside the new NHS mental health and children&#8217;s service facility in Scunthorpe &#8211; in pictures<\/a><\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh \" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">&#8220;I also have all the internal contacts written down that I might need. I look at what support the patient needs outside of hospital, such as equipment and if they have anybody to look after them at home.\u201d<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh \" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">Theresa came up with the model when she was working on Ward 29, and had similar success with discharges there. She said: \u201cThis is a model which can be easily replicated across other areas.\u201d<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh \" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">The national NHS team are now working with Theresa to see how her model of working can be replicated elsewhere. \u201cPerfect Week\u201d, which also took place at hospitals in Hull and Grimsby, was aimed at getting patients the best possible experience.<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh \" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\">Targeted initiatives saw health care teams, including out-of-hospital services in local communities, working together more closely to deliver safe and effective care.<\/p>\n<p class=\"Paragraph_paragraph-text__PVKlh \" data-tmdatatrack=\"content-unit\" data-tmdatatrack-type=\"paragraph\"><strong class=\"Strong_strong__e2x35\"><strong class=\"Strong_strong__e2x35\">Did you know you can make Grimsby Live a preferred source of news in Google, which will mean you get more of our breaking news, exclusives, and must-read stories straight away? <\/strong><strong class=\"Strong_strong__e2x35\"><a aria-label=\"Here&#039;s more informationLink opens in a new tab.\" class=\"TextLink_text-link__dBSS0 TextLink_enabled__dJF3l\" href=\"https:\/\/www.grimsbytelegraph.co.uk\/news\/grimsby-news\/more-grimsby-live-exclusives-signing-10710262\" rel=\"follow noopener\" tabindex=\"0\" target=\"_blank\">Here&#8217;s more information<\/a> <\/strong><strong class=\"Strong_strong__e2x35\">about what this means and how to do it &#8211; you can also do it straight away by <\/strong><strong class=\"Strong_strong__e2x35\"><a aria-label=\"clicking hereLink opens in a new tab.\" class=\"TextLink_text-link__dBSS0 TextLink_enabled__dJF3l\" href=\"https:\/\/www.google.com\/preferences\/source?q=grimsbytelegraph.co.uk\" rel=\"nofollow noopener\" tabindex=\"0\" target=\"_blank\">clicking here<\/a> <\/strong><strong class=\"Strong_strong__e2x35\">.<\/strong><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"NHS is working with Theresa Prior to see how her initiative can be replicated elsewhere Theresa Prior, centre,&hellip;\n","protected":false},"author":2,"featured_media":948747,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4316],"tags":[21356,105,4348,211,206396,16,15],"class_list":{"0":"post-948746","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-healthcare","8":"tag-good-news","9":"tag-health","10":"tag-healthcare","11":"tag-nhs","12":"tag-scunthorpe-general-hospital","13":"tag-uk","14":"tag-united-kingdom"},"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@uk\/116545818559809744","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts\/948746","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/comments?post=948746"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts\/948746\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/media\/948747"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/media?parent=948746"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/categories?post=948746"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/tags?post=948746"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}