{"id":96215,"date":"2025-05-12T20:27:08","date_gmt":"2025-05-12T20:27:08","guid":{"rendered":"https:\/\/www.europesays.com\/uk\/96215\/"},"modified":"2025-05-12T20:27:08","modified_gmt":"2025-05-12T20:27:08","slug":"what-investors-get-wrong-about-travel-startups","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/uk\/96215\/","title":{"rendered":"What investors get wrong about travel startups"},"content":{"rendered":"<p>There are many quotations by Warren Buffett that you can live by as an investor. Perhaps one of the sagest pieces of advice<br \/>\nis: \u201cYou only have to do a very few things right in your life, so long as you<br \/>\ndon&#8217;t do too many things wrong.\u201d<\/p>\n<p>That he said \u201ctoo many<br \/>\nthings wrong\u201d rather than \u201canything wrong\u201d is recognition that investors can<br \/>\nand do make mistakes or, if not mistakes, then opportunities to learn.<\/p>\n<p>But according to artificial intelligence (AI)<br \/>\nentrepreneur and venture capital investor Gilad Berenstein, \u201cInvesting in a<br \/>\ncompany that does not work out is NOT a mistake. It&#8217;s part of the job. The<br \/>\nmistake is investing in a company that you should not have invested in. AKA,<br \/>\nyou did not do your homework and did not follow a good due diligence process.\u201d<\/p>\n<p>He believes many investors are guilty of \u201cforgetting<br \/>\ntheir circle of competence.\u201d<\/p>\n<p>\u201cWhen you are an investor and people are<br \/>\nalways kissing your ass, it\u2019s easy to forget where the edge of your<br \/>\nexpertise lies,\u201d he said. \u201cThis can lead to both bad investment decisions (not<br \/>\na huge deal) and bad founder guidance (a bigger deal).\u201d<\/p>\n<p>\tGet a dose of digital travel in your inbox each day<\/p>\n<p>Subscribe to our newsletter below<\/p>\n<p>Timothy O\u2019Neil-Dunne, principal of Seattle-based tech consultancy T2Impact\u2014who has<br \/>\nstudied thousands of startups and scale-ups\u2014said for some investors, making<br \/>\nmistakes is built into the process.<\/p>\n<p>\u201cTake 500 startups or Y Combinator, what is<br \/>\ntheir model? Here&#8217;s 500 guys, throw them against the wall and 2% of them make<br \/>\nit,\u201d he said.<\/p>\n<p>He points to the electric vertical takeoff<br \/>\nand landing sector, which has seen huge levels of investment in recent years.<\/p>\n<p>\u201cSo far, there&#8217;s been investment<br \/>\napproaching $35 billion in a field where just one company may become a unicorn<br \/>\nand make a billion dollars\u2014just one.\u201d<\/p>\n<p>Gaurav Tuli, a\u00a0partner at venture capital (VC) group<br \/>\nF-Prime Capital, agrees that getting investments right in travel is a challenge.<\/p>\n<p>\u201cStartup<br \/>\ninvesting is hard,\u201d he said. \u201cMost early-stage companies fail, and even the<br \/>\nones that survive often don\u2019t move the needle for a fund. The real goal is<br \/>\nfinding the rare power-law outliers that can return an entire fund. So, yes,<br \/>\ninvestors make mistakes. All. The. Time. It&#8217;s part of the job\u2014the mission isn\u2019t<br \/>\nto not make mistakes, it\u2019s to be right when it matters most.\u201d<\/p>\n<p>He added, \u201cTravel has such unique market<br \/>\ndynamics that it really requires patience, learning, iterating and most<br \/>\nimportantly, investing (\u2018writing the check\u2019).\u00a0There\u2019s no way to really<br \/>\nlearn those lessons if you don\u2019t get back on the horse and try again.\u201d<\/p>\n<p>Strategic investing<\/p>\n<p>Pierre Becerril is a Madrid-based angel<br \/>\ninvestor and co-founder and CEO of <a href=\"https:\/\/www.getdirecto.com\/\" ek-link=\"true\" title=\"Directo\" target=\"_blank\" rel=\"noopener\">Directo<\/a>, a travel co-pilot that finds and<br \/>\ncompares direct booking rates in real time as users search the web for travel<br \/>\ndeals.<\/p>\n<p>According to Becerril, many investors are guilty of<br \/>\n\u201cbuying the hype.\u201d<\/p>\n<p>\u201cThere\u2019s a long list of post-hype travel<br \/>\nstartups that raised and crashed hard, a history that explains why many VCs shy<br \/>\naway from the sector, despite its massive potential.\u201d<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.europesays.com\/uk\/wp-content\/uploads\/2025\/05\/icon-quote.svg\" class=\"img-responsive\" alt=\"Quote\" title=\"Quote\"\/><\/p>\n<p>Investors make mistakes. All. The. Time. It&#8217;s part of the job\u2014the mission isn\u2019t to not make mistakes, it\u2019s to be right when it matters most.<\/p>\n<p>Gaurav Tuli, F-Prime Capital<\/p>\n<p>Too many investors apply sales-as-a-service<br \/>\nor marketplace playbooks to travel, he believes.<\/p>\n<p>\u201cTravel is fragmented, seasonal,<br \/>\noperationally complex and often non-repeatable. Supply is deeply local, and<br \/>\nlogistics are heavy. I\u2019ve seen it repeatedly: VCs backing operationally intensive<br \/>\nbusinesses at software multiples, only to face the reality that these models<br \/>\nsimply don\u2019t scale in the same way.\u201d<\/p>\n<p>Investors often value the wrong things, Becerril<br \/>\nbelieves.<\/p>\n<p>\u201cAccess to supply, deep networks and<br \/>\nexecutional know-how are frequently undervalued. Travel is a mature and<br \/>\nfiercely competitive space, one of the first industries to go online. Unlike<br \/>\nnewer categories, it doesn\u2019t reward naive disruption. Founders with domain<br \/>\nexpertise, especially in B2B travel, have a far higher chance of succeeding. Supplier<br \/>\nrelationships, contracting cycles and system integrations take years to build.<br \/>\nIn this industry, being an outsider can be deadly.\u201d<\/p>\n<p>This complexity is part of the reason that even<br \/>\nexperienced investors in the space get it wrong, said F-Prime\u2019s Tuli.<\/p>\n<p>\u201cWhen we pass, it&#8217;s often because we\u2019ve<br \/>\nunderestimated how much great teams can expand their addressable market through<br \/>\nproduct velocity and strong distribution, like we&#8217;ve seen with Lighthouse and<br \/>\nCanary. When we invest and miss, it\u2019s usually because we backed a great team,<br \/>\nbut the market itself was too structurally challenged. Sometimes, no matter how<br \/>\ngood the team is, the market just isn&#8217;t ready.\u201d<\/p>\n<p>Patience and focus<\/p>\n<p>Richard Valtr, founder of hospitality<br \/>\nmanagement cloud provider <a href=\"https:\/\/www.mews.com\/en\/\" ek-link=\"true\" title=\"Mews\" target=\"_blank\" rel=\"noopener\">Mews<\/a>, said some investors have \u201cunrealistic<br \/>\nexpectations\u201d of the timeline for a return on their investment, particularly in<br \/>\nEurope.<\/p>\n<p>He said, \u201cYou have to be aggressive [as an<br \/>\ninvestor], in that you should expect some kind of hockey-stick growth, but I do<br \/>\nthink that sometimes revenue ramp up is expected in a much quicker way. It&#8217;s<br \/>\nbetter for investors to try and be a little bit more patient at the beginning<br \/>\nand look at like other different types of metrics, apart from every year.&#8221;<\/p>\n<p>He also believes that early-stage investors<br \/>\nare too often fixated on their Excel sheets.<\/p>\n<p>\u201cIn the beginning we would talk to these<br \/>\ninvestors, especially German investors, and every single thing was just like<br \/>\none big Excel sheet. They would ask us very detailed questions about the model,<br \/>\nrather than asking us anything about the business or anything about the<br \/>\ntechnology or anything about the way that the industry actually operated,\u201d he said.<br \/>\n\u201cIn the early stages, you shouldn&#8217;t bet on the Excel spreadsheet; you should<br \/>\nbet on the founder and bet on the team.\u201d<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.europesays.com\/uk\/wp-content\/uploads\/2025\/05\/icon-quote.svg\" class=\"img-responsive\" alt=\"Quote\" title=\"Quote\"\/><\/p>\n<p>It&#8217;s better for investors to try and be a little bit more patient at the beginning and look at like other different types of metrics, apart from every year.<\/p>\n<p>Richard Valtr, Mews<\/p>\n<p>Since investors can and do make mistakes,<br \/>\nit is important for those seeking investment to be selective, if that is an<br \/>\noption.<\/p>\n<p>F-Prime\u2019s Tuli said that very few travel<br \/>\nstartups have the luxury of choice.<\/p>\n<p>\u201cWhen they do, it is because they\u2019re<br \/>\nexceptional founders and because they\u2019re exceptional; they also look<br \/>\nholistically at potential investors as an extension of their team. The<br \/>\ninvestor\u2019s success rate may be one factor (who doesn\u2019t want to be in good<br \/>\ncompany), but more important is the earned knowledge, network and support that<br \/>\ncomes from having seen those successes.\u201d<\/p>\n<p>Berenstein said, \u201cPicking the right<br \/>\ninvestor is an important part of the journey. And thinking about their circle<br \/>\nof competence is critical. This is why the term dumb money exists. It\u2019s not<br \/>\nthat that person is dumb, it\u2019s just that they are investing in an area in which<br \/>\nthey lack expertise.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"There are many quotations by Warren Buffett that you can live by as an investor. Perhaps one of&hellip;\n","protected":false},"author":2,"featured_media":96216,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3094],"tags":[1942,51,3134,474,45018,8081,3690,12,3322,15603,15602,16,15],"class_list":{"0":"post-96215","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-entrepreneurship","8":"tag-artificial-intelligence","9":"tag-business","10":"tag-entrepreneurship","11":"tag-finance","12":"tag-home-top-story","13":"tag-investments","14":"tag-machine-learning","15":"tag-news","16":"tag-startups","17":"tag-travel-booking","18":"tag-travel-planning","19":"tag-uk","20":"tag-united-kingdom"},"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@uk\/114496749378876283","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts\/96215","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/comments?post=96215"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts\/96215\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/media\/96216"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/media?parent=96215"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/categories?post=96215"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/tags?post=96215"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}