EarthLink may be a familiar name if you remember the early days of the internet. But don’t think of it as a nostalgia play. Today, it’s an internet service provider (ISP) with plenty of reach and service options.
But how does it stack up, and how can you tell which of its plans is best for your household’s needs?
Offered in every state but Alaska and Hawaii, EarthLink mainly offers both fiber and 5G wireless plans. And if you can’t find a plan directly through Earthlink, the provider will connect you with an internet provider partner to make sure you can get the service you need. Earthlink has options for rural and urban areas and a 12-month price guarantee with most plans.
Here’s a closer look at EarthLink — what it offers, how much it costs and how it compares with other providers.
What internet services does EarthLink offer?
EarthLink offers fiber, satellite and 5G internet plans. If you cannot find a plan directly through EarthLink, the ISP will connect you with a partner.
- EarthLink fiber plans: Start at $39.95* per month for 100 Mbps to 2,000 Mbps.
- EarthLink Satellite plans: Up to download speeds of 100 Mbps at varied prices for satellite.
- EarthLink 5G plans: Data plan options of 100 GB, 375 GB and unlimited. Must meet certain remote work requirements to qualify for the unlimited data plan.
Depending on where you live, EarthLink may also be able to provide DSL and cable internet, or direct you to a partner that offers those internet connection types.
*Prices accurate as of July 2025. Prices are subject to change. Actual speeds may vary. Prices vary by locationEarthLink internet plansEarthLink fiber 100–500 Mbps
Who fits this plan? These plans are designed for small to mid-sized homes. The 100 Mbps plan is often chosen by new fiber users.
Who doesn’t fit this plan? These plans may not be ideal for households that have more than 10 wireless devices online at the same time. Users may find the speeds too slow if they’re simultaneously using the devices.
Pros:
- Equal download and upload speeds
- 1-year price guarantee
- Speeds up to 500 Mbps
Cons:
- Prices go up with faster plans
- Installation and equipment fees can apply
Earthlink fiber 1–5 GB
Pros:
- High-speed internet
- Symmetrical download and upload speeds
- 1-year price guarantee
Cons:
- More expensive than lower-speed plans
- May have to pay equipment and installation fees
Who fits this plan: The fastest EarthLink speeds can handle any internet activity, from gaming and streaming, while connecting any number of wireless devices.
Who does not fit this plan: Plans for 2 and 5 GB may be too much for households with average internet use. They may find they’re overpaying for a plan that is faster than they need.
EarthLink satellite internet
Who fits this plan: People with homes in rural or remote areas who want Wi-Fi up to 100 Mbps. This plan may be right for you if your location can’t be reached with cable or fiber options.
Who does not fit this plan: Equipment costs and data limitations are some satellite internet features that may be limiting for certain customers.
EarthLink Wireless (4G/5G)
EarthLink Wireless uses 4G LTE and 5G (where available). The plan provides up to 25 Mbps and comes in 100 GB, 375 GB or unlimited data options. You must meet certain remote work requirements to qualify for the unlimited data plan. Wireless plans do not require installation fees or contracts, but there are processing fees. No early termination fees.
Who fits this plan: Homes with light to medium usage and up to five devices
Who does not fit this plan: Because of speed limitations, people who game or stream on multiple devices may find this plan doesn’t suit their needs.
What is EarthLink business internet?
EarthLink Business offers speeds up to 10 Gigabits, along with Voice over Internet Protocol (VoIP) phone service, which allows you to make phone calls over the internet. The company also offers marketing and IT services for small businesses, including:
- Website optimization
- Branding
- Online marketing
How does EarthLink compare to other providers?
Here’s how EarthLink compares to other top ISPs. This is based on starting prices for the lowest-tier plans:
If you can’t find a plan through EarthLink, the company will direct you to one of its partners, which could be one of the ISPs listed above.
*Prices accurate as of July 2025. Advertised prices shown. Auto-pay and paperless billing discounts may be applied to prices. Prices are subject to change. Actual speeds may vary. Prices may vary by locationWhere is Earthlink available?
EarthLink offers internet in every state except Alaska and Hawaii. You can log your address information to EarthLink’s website here to learn if coverage is available in your area. If it is not, Earthlink works with partnering companies to get you connected.
EarthLink customer service
EarthLink provides 24/7 customer support. You can contact the company through:
- Calling, texting, or chatting online using the EarthLink app.
- Main customer service, 24/7: (888) 441-9144 (call or text)
- Chat with EarthLink sales team: (888) 327-8454
Customers can pay bills, transfer service, cancel internet or get technical support through the website or by calling the main support number.
Contributing: Lisa Iscrupe, Hannah Whatley, Allconnect
This article was edited with the assistance of Artificial Intelligence (AI) and reviewed by a journalist before publication. Learn more about Gannett’s AI guidelines and policy here.