Jayne Hanson’s 27-year-old daughter has a complex diagnosis of mental illness and has been under the care of TEWV for almost a decade.

Ms Hanson, from New Earswick, told The Press she is now trying to receive funded private treatment instead of seeking further care from the trust, as the family cannot afford to pay for the private care themselves.

She said her daughter has repeatedly requested cognitive analytical therapy (CAT) – a talking therapy that mainly focuses on relationship patterns – after learning of the benefits it has had for others with her complex mental illness.

But Ms Hanson claimed her daughter has been refused the treatment by the trust which said she is too unstable for it.

A TEWV spokesperson previously said it does not comment on individual cases but is “committed to doing everything possible to address concerns and ensure the best possible care for our patients”.

TEWV provides mental health and learning disability services for York, as well as North Yorkshire, County Durham, Darlington and Teesside.

Ms Hanson said her daughter has only been seen by a psychiatrist once in her almost 10 years under the trust’s care.

She said her daughter has repeatedly undergone treatment to manage her emotions which she said has not been working.

“We’ve been going round in circles,” she said.

‘She’s just constantly on a roundabout’

Ms Hanson said her daughter has repeatedly asked for alternative treatment because “she wants to get on and have a life”.

“She’ll never be cured, but [different treatment] would enable her to move on with her life rather than being stuck in the house 24/7.”

Ms Hanson said she has complained to TEWV but claimed it had made no difference.

She joined this newspaper and MPs in calling for a public inquiry into the trust.

“Things have to change,” Ms Hanson said. “She’s [her daughter] been going through this since she was 18 … She’s just constantly on a roundabout.”

TEWV has said that, as an NHS trust, it has “no role or influence on public inquiries” as “these are a matter for the government”, adding: “We will co-operate fully as required with openness and transparency.

“We work with some very vulnerable people, and continue to take every opportunity to improve the care we provide and have made substantial changes over the last few years.”

Recommended reading:

In a previous response to Ms Hanson’s calls for alternative treatment for her daughter, a TEWV spokesperson said: “We’re unable to provide specific information about individuals, as it relates to a person’s care and treatment which is confidential.

“We understand how important it is for patients and families to feel heard and supported.

“If [the daughter’s] family has any concerns about her care, we encourage them to speak directly with the care team.

“We also have a complaints team available to listen, provide support, and work towards resolving any issues.

“We welcome all feedback and are committed to doing everything possible to address concerns and ensure the best possible care for our patients.”