SAN ANTONIO – H-E-B is alerting customers to a new online scam circulating on Facebook, promising large gift cards or shopping sprees in exchange for clicking a link or sharing the message via Messenger.
The San Antonio-based grocery chain confirmed it currently has no giveaways running on Facebook.
“We do our best to combat scammers and report any suspicious campaigns or bad actors as soon as we find them, but scammers adapt quickly,” H-E-B said in a statement.
The company urges customers to only trust promotions posted on its official channels, including HEB.com, the My H-E-B app, and verified social media accounts. Customers should double-check any domain or account to ensure it is official before clicking links or sharing information.
H-E-B stressed that it will never ask for login credentials, sensitive personal information, or that users share promotions with friends via Messenger in order to participate.
If users encounter a suspicious link on Facebook, they are encouraged to report it directly to the platform to help stop scammers.