Technology issues caused a groundstop on United Airlines flights at numerous hubs, and the company warns flight delays are possible.
According to a statement from the company, a “technology issue” led to a ground stop that halted flights bound for Chicago, Newark, Denver and Houston. While the issue has been resolved as of 9 p.m. Central time, officials believe that additional delays could still occur, and a ground stop remained in place.
“We are working with customers to get them to their destinations after a technology disruption on Wednesday evening. The underlying technology issue has been resolved, and, while we expect residual delays, our team is working to restore our normal operations,” a spokesperson said.
The FAA reported that a ground stop went into effect at approximately 6:33 p.m. at the airports, halting flights bound for numerous hubs within United’s system.
The airline blamed a “technology issue” for the outages, which impacted flights across the U.S.
“Due to a technology issue, we are holding United mainline flights at their departure airports,” the company said. “Safety is our top priority, and we’ll work with our customers to get them to their destinations.”
The system that houses information about each flight and communicates that to other systems the airline uses, like those that calculate weight and track flight times, was impacted by the “technology issue,” a United Airline spokesperson said.
The outage, which was not related to cybersecurity, began just after 5 p.m., the airline spokesperson said.
In Chicago, flights were delayed by an average of two hours due to the issue, according to the FAA.