Students in 10 of our Northeast Florida counties head back to school on Monday. Bradford County students will go back to class on Tuesday. All of our Southeast Georgia counties started school last week.
We know the first day of school always seems to come with a lot of questions about transportation.
If you have any questions or issues with your child’s bus, we have the numbers for each district’s transportation department and bus hotline listed below, along with info for districts that have school bus tracker apps.
Duval
Each year, 860 buses transport approximately 48,000 students on more than 3,600 daily trips to Duval County Public Schools.
The bus companies that contract with DCPS are Durham School Services and Student Transportation of America (STA).
Families can contact the bus companies for general questions such as the location of a bus or estimated time of arrival at a bus stop. You can find the contact info for each bus company, organized by which area of town the bus route serves, at www.duvalschools.org/page/busvendor.
The DCPS Transportation Department is open from 7:30 a.m.-4:30 p.m. Monday-Friday. After-hours emergency calls are available from 6 a.m.-7:30 a.m. and 4:30 p.m.-6:30 p.m.
The main phone number is 904-858-6200.
Bus route and stop information for your child is available in your Focus account. Note that this information will only be available if you register your child for transportation each year.
If your child is registered, but you don’t see their bus route/stop info, call 904-858-6200.
When contacting the transportation department about an issue or concern, please have some basic information ready:
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School your student attends
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Route number
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Home address
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Bus stop location
Also, you can now monitor your child’s bus in real time through the Edulog bus app. Additionally, families will be notified through the app if their child’s bus is delayed.
Here’s how to download the app to your device.
Note: Only families of registered bus riders with a linked parent account will be able to access this app.
More info: Duval County Public Schools transportation
St. Johns
In May 2025, the St. Johns County School District introduced BusPlanner, a new online transportation portal designed to give parents easy access to their students’ bus information.
Parents can access BusPlanner through its web portal at https://sjcsd.mybusplanner.com or by downloading the companion mobile app, Chipmunk, available for Android and Apple devices.
BusPlanner will provide timely updates about bus delays and other important transportation-related notifications. In addition, parents can use the system to send messages directly to the SJCSD Transportation Department.
To get started, families should create an account on the BusPlanner website or on the Chipmunk app using the same email address associated with their Home Access Center (HAC) account. SJCSD encourages all families with bus riders to register early and stay informed. View instructions showing how to create your BusPlanner / Chipmunk account.
Please note: Beginning with the 2025-2026 school year, all student pick-up and drop-off times and locations will be provided exclusively through BusPlanner and will no longer be available on Home Access Center (HAC). View instructions showing how to access your student’s bus schedule.
If you need to reach the district’s Transportation Department, you can call 904-547-7810. Keep in mind that responses will not be available during dispatch hours: 6-9 a.m. and 1:45-4:15 p.m.; Wed: 12:45-3:15 p.m. Please call your child’s school if you have a non-emergency question during dispatch times.
More info: St. Johns County School District transportation
Clay
Beginning with the 2025–2026 school year, the Clay County District Schools Transportation Department will implement a new opt-in registration process and a bus tracking program to enhance the safety, visibility, and efficiency of the district’s transportation services.
Please also be aware that students who live within 2 miles of their zoned school are not eligible for bus transportation unless a district-approved hazard has been identified. Florida Statutes and Rules: 6A-3, 1006.23, and 1011.68.
If you believe your child qualifies for a hazard exemption, please complete the necessary form at sdcc.mybusplanner.com.
If you have any questions or need assistance, contact the Clay County District Schools Transportation Department by emailing routing@myoneclay.net or calling 904-336-0001, option 2. For a full list of transportation contacts: Click here.
Once you have registered for transportation (instructions here), then you should set up the BusPlanner Chipmunk app to stay informed about your child’s bus.
For instructions for downloading the app, and information on what it provides, click here.
More info: Clay County School District transportation
Nassau
Your bus stop information for the 2025-2026 school year should be available through your FOCUS portal and the Here Comes the Bus app starting Tuesday, July 29.
Please check your bus stop times frequently as school starts, as there are many changes daily.
If there is no bus stop information on your FOCUS account transportation page or in the HCTB app, then we do not have you registered as a bus rider. Submit a bus stop request.
You will need your child’s student ID# and the district’s school code, 76491, to sign up for the “Here Comes the Bus” app.
You can download the app from the Google Play or Apple Store or visit Here Comes The Bus. For video tutorials and instructions on how to sign up and use HCTB, you can visit the HCTB solutions page at Here Comes the Bus Knowledge Base.
HCTB is an easy-to-use website and app that enables you to see the location of your child’s school bus on a smartphone, tablet, or personal computer. This way, you know when the bus is near your stop, so you can send your child out at just the right time.
When the school bus is within a certain distance from your bus stop (you set the distance), you will get an email or push notification on your phone letting you know the bus is almost at your stop.
The main line to reach Nassau County Schools Transportation Department is 904-225-0127.
More info: Nassau County School District transportation
Flagler
Flagler Schools provides transportation to over 6,000 students in Flagler County with buses traveling over 7,200 miles daily on 64 bus routes serving nine district schools.
If you have any questions about student transportation, please contact the Transportation Call Center at 386-586-2145. Call Center hours are 6 a.m.-5 p.m. Monday–Friday.
Flagler Schools does not receive state funding to transport students within two miles of their zoned school. Please locate your school zone to determine eligibility.
For directions on how to find your student’s bus route, click here.
To follow your student’s bus online, please use the Here Comes the Bus tracking app.
Here Comes the Bus is a website and app that enables families to view the real-time location of their student’s school bus on a computer or mobile device. In addition, email alerts and push notifications help students arrive at the bus stop at just the right time.
Families can sign up for an account on the Here Comes the Bus website or download the app from the App Store or Google Play.
More info: Flagler County School District transportation
Alachua
Families must submit a request for transportation if they want their child to ride a school bus for the 2025-26 school year. The form can be completed through their Skyward Family Access account.
More information is available at alachuaschools.net/familyaccess. That site also includes information on how to set up a Family Access account.
For assistance with Family Access, contact familyaccessrequests@alachuaschools.net. Paper copies are also available at schools.
Stops are based on the student’s primary addresses. Pick up and drop off must be from the same location.
Families will receive a message when their student’s bus is going to be more than 15 minutes late. Please ensure your school has current contact information so that you will receive these messages.
Parents can request transportation for students if their route meets the definition of ‘hazardous walking conditions’ as specified in state law.
You can contact the Alachua County School District transportation department by filling out the Help Form on their website.
If your bus is running more than 10 minutes behind schedule, please call your student-assigned school first. The transportation department normally makes calls to the schools when buses are running late, or, if you prefer, you can also give the Transportation Department a call at 352-955-7602.
More info: Alachua County School District transportation
Baker
Parents may track their child’s route on the district website at www.bakerk12.org. Click on the Departments tab in the drop-down menu, select Transportation and then Live Bus Routes on the left-hand side of the page.
You can reach the department directly at 904-259-2444.
More info: Baker County School District transportation
Bradford
If your assigned bus is behind schedule, please call the dispatch offices at 904-966-6735.
More info: Bradford County School District transportation
Columbia
You can reach the Transportation Department for the district at 386-755-8060. To find your child’s bus route, click here.
More info: Columbia County School District transportation
Putnam
Click here to view current school bus routes, stop locations, and pick-up/drop-off times for all Putnam County School District schools. Please check regularly for updates.
Office hours are from 5:30 a.m. until the last bus parks when school is in session. Contact numbers are: 386-329-0553 (Palatka); 386-684-6433 (Interlachen); 386-698-2929 (Crescent City).
My Stop by Versatrans is a simple, secure tool that allows parents and guardians to view the location of their child’s school bus and get an estimated time of arrival (ETA) at the bus stop — right from a smartphone or computer. The system updates in real-time using GPS data, so you always know when to expect the bus.
Instructions on downloading the app and the features it offers can be found at www.putnamschools.org/page/transportation.
More info: Putnam County School District transportation
Union
You can reach the Transportation Department for the Union County School District at 352-448-0180.
To find your child’s bus route, click here.
More info: Union County School District transportation
Brantley
The Transportation Department of Brantley County Schools is charged with transporting over 3,000 students, safely and efficiently, every day. These buses cover 48 routes, twice daily, driving over 3,200 miles each day.
For late bus information, please call 912-462-5159.
Each day, the department experiences extremely high call volume between the hours of 6:30-8:30 a.m. and from 2:15-5 p.m. During these hours, it is extremely difficult to get through to the Transportation Department. If you can’t get through, please keep trying!
More info: Brantley County Schools transportation
Camden
Each day, Camden County’s school bus fleet travels approximately 4,000 miles.
Many school bus questions can be answered at the schools. Each school has access to internet-based bus assignment information for each student.
The Transportation Department may be contacted at 912-729-8374 if there are questions that the schools are unable to answer.
Concerns about student discipline should be referred to the school principal.
Parents can also track their student’s bus in real time, get notifications and send messages directly to the district about any delays through the My Ride K-12 app.
For instructions on downloading the app and more information about its features, click here.
More info: Camden County Schools transportation
Charlton
The Transportation Department is responsible for managing all transportation provided for the school district.
All transportation department requests for field trips, buses, etc., must be submitted by completing this form.
You can contact the Transportation Department at 912-496-2596.
More info: Charlton County Schools transportation
Glynn
If you have issues or concerns regarding school bus transportation, click here or call 912-267-4120.
The school district provides the Edulog Parent Portal smartphone app to help you receive information about your child’s school bus ride. It allows you to:
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Access designated bus stop times and locations
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See real-time information about the location of your child’s school bus
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Receive notifications when the bus is getting close
For a QR code to download the app, click here.
More info: Glynn County Schools transportation
Pierce
The main phone number for Pierce County Schools Transportation is 912-449-2095.
More info: Pierce County Schools transportation
Ware
The goal of the Ware County Transportation Department is to transport students safely. It is located at 1870 West Wacona Dr. in Waycross, Georgia.
The main phone number is 912-287-2318.
More info: Ware County Schools transportation
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