- CRA has ‘hit rock bottom,’ but secretary of state noncommittal on future job cuts CTV News
- CRA ending contracts of 250 employees at tax centres three days into 100-day plan to fix call centres Ottawa Citizen
- Ottawa tells CRA to fix its call centre problem so more Canadians can reach an agent CBC
- Wait times at ‘bloated and Byzantine’ CRA frustrates Canadians, B.C. MP says Global News
- The CRA has 100 days to do what? Take our business and investing news quiz for the week ending September 5 The Globe and Mail