DALLAS – Several Spectrum internet users in North Texas were knocked offline on Friday.

Spectrum Outage Texas

(Photo Illustration by Thomas Fuller/SOPA Images/LightRocket via Getty Images)

What we know:

According to the website DownDetector, thousands of people in DallasFort Worth trying to use Charter’s Spectrum internet began reporting issues around 1 p.m.

The service was nearly entirely restored by 4 p.m.

A Spectrum spokesperson told FOX 4 the outage occurred after a fiber optic cable was damaged by a stray bullet.

What we don’t know:

It is not clear where the damaged cable was located.

What they’re saying:

“Our teams worked quickly to make the necessary repairs and get customers back online. We apologize for the inconvenience,” a Spectrum spokesperson told FOX 4.

The Source: Information in this article comes from DownDetector.com and a Spectrum spokesperson.

DallasFort Worth