A power issue that occurred on Saturday on the Asia-Pacific Gateway (APG) undersea cable has caused some connection delays on certain foreign Web sites, but has not affected Internet use in general, the Ministry of Digital Affairs said yesterday.
The ministry said that the disruption occurred on Saturday on the S3 section of the APG cable, about 66km off Shanghai in eastern China.
Photo courtesy of Taiwan Power Co
The fault was linked to an abnormal power supply and did not involve the cable’s Taiwan landing point, the ministry said.
However, some users of Chunghwa Telecom’s HiNet service may experience slight delays when connecting to Web sites in China, Hong Kong, Japan and Singapore during peak hours, the ministry said.
Major online services such as Google, YouTube, Facebook, Netflix, Telegram and AWS, which rely on local caches or direct connections in Taiwan, remain unaffected, it added.
The affected cable has already been rerouted to improve communication and Internet access, it said, adding that Chunghwa Telecom was working with the APG cable consortium to fix the problem.
Yesterday, Chunghwa Telecom said in a separate statement that emergency rerouting had been completed, and general connections to Hong Kong, Japan and Singapore had stabilized outside of peak hours.
Repair work is still being carried out, Chunghwa Telecom said, adding that it could not yet give a completion date.