Temperatures outside are sliding into the 40s at night, and residents at the Mitchel Houses in the Bronx say the temperature inside isn’t rising.

More than a month after a chimney explosion, several residents say they don’t have heat or cooking gas.

What You Need To Know

  • More than a month after a chimney explosion, several residents say they don’t have heat or cooking gas
  • The New York City Housing Authority says heat service was restored on Oct. 8, but several residents Friday say their units remain cold and they haven’t received updates about the gas line
  • NYCHA has distributed more than a thousand hot plates and slow cookers, but residents say that still leaves them without a workable kitchen heading into the holidays

“We’re living in limbo right now, not knowing,” resident Harriet Heyward said.

The New York City Housing Authority says heat service was restored on Oct. 8, but several residents Friday say their units remain cold and they haven’t received updates about the gas line.

“NYCHA or Con Edison [has] come out and put any notices to let us know when or what is happening with the gas line,” Heyward said.

NYCHA has distributed more than a thousand hot plates and slow cookers, but residents say that still leaves them without a workable kitchen heading into the holidays.

“I have a family. This was my Thanksgiving to invite my family over here. So what am I going to do? I’m going to take them to Burger King?” resident Charles McDonald said.

One report finds NYCHA gas outages average 89 days, and some tenants worry this outage could last even longer.

“It’s going to take years,” Heyward said.

The housing authority says gas restoration is ongoing and requires multiple inspections in coordination with utility partners.

On heat, the agency maintains service is on and the gas outage doesn’t affect the heating system.

Residents say with temperatures continuing to drop, they want verification their heat is functioning and a timeline for when gas will return.

NYCHA says staff will respond to address any additional heating concerns.