HHealth care Read More Employees laid off at CHC demand transparency and communicationJuly 24, 2026 Employees laid off at Community Health Centers demand transparency and communication from management BURLINGTON, Vt. — Employees laid…
AArtificial intelligence Read More The AI boom hasn’t stopped U.S. companies from hiring cheap offshore labor, and overseas call center employment is still skyrocketingMay 18, 2026 In September 2025, Salesforce CEO Marc Benioff said the company slashed 4,000 customer service roles, opting for the…
NNew York Read More New York State launches call center for discrimination reportsJuly 16, 2025 Albany, NY (WRGB) — The New York State Division of Human Rights has unveiled a new call center,…