‘It seems like lots of people have had similar issues’
Despite the overconsumption culture that plagues the modern world, some consumers, actually prefer to not buy new electronic…
Bret Taylor’s Sierra reaches $100M ARR in under two years
Sierra, a 21-month-old, San Francisco-based startup that builds customer service AI agents for enterprises, announced on Friday that…
Apple slashes £200 smart watch to £89 in early Black Friday sale
Right now shoppers can save a huge chunk of money on an Apple Watch in an early Black…
Peng’s Chinatown celebrates 32 years of culinary success
SAN ANTONIO – Peng’s Chinatown, located across from Ingram Park Mall, is celebrating 32 years of success in…
What’s Next After Customer Service?
The Gist Beyond customer service. Voice AI is already embedded in daily life, with new applications set to…
AI Puts Payments Firms at a Crossroads: Efficiency or Empathy?
Payments and credit card service organizations have always been measured by their ability to reduce friction. Contact center…
Companies Bet Customer Service AI Pays
Klarna’s $15 billion IPO was more than a financial milestone. It spotlighted how the Swedish buy-now-pay-later (BNPL) firm…
Two-Thirds of Small Businesses Are Already Using AI — Here’s How to Get Even More Out of It
Opinions expressed by Entrepreneur contributors are their own. Every day, business owners encounter large and small decisions that…
Hambro Recycling expands in Northstate with five new centers offering cash for cans
ANDERSON, Calif. — Hambro Recycling announced the opening of five new California Redemption Value (CRV) recycling centers in…
Bear breaks into South Lake Tahoe ice cream shop, prefers strawberry
SOUTH LAKE TAHOE, Calif. — Deputies in South Lake Tahoe had an unexpected early-morning encounter Sunday, Aug. 17,…