Companies Bet Customer Service AI Pays
Klarna’s $15 billion IPO was more than a financial milestone. It spotlighted how the Swedish buy-now-pay-later (BNPL) firm…
Two-Thirds of Small Businesses Are Already Using AI — Here’s How to Get Even More Out of It
Opinions expressed by Entrepreneur contributors are their own. Every day, business owners encounter large and small decisions that…
Hambro Recycling expands in Northstate with five new centers offering cash for cans
ANDERSON, Calif. — Hambro Recycling announced the opening of five new California Redemption Value (CRV) recycling centers in…
Bear breaks into South Lake Tahoe ice cream shop, prefers strawberry
SOUTH LAKE TAHOE, Calif. — Deputies in South Lake Tahoe had an unexpected early-morning encounter Sunday, Aug. 17,…
MTA Hero: NYC Transit Administrative Assistant Ekow Amuaku helped launch OMNY Customer Service Center
ByEyewitness News Wednesday, August 20, 2025 11:16AM This week’s MTA Hero is Ekow Amuaku, who helped launched the…
What a Decade of Surveying Residents Taught us about Water and Trust in Philadelphia – @PhillyH2O Blog
For nearly a decade, the Philadelphia Water Department (PWD) has been asking a simple but essential question: What…
Social Security stops reporting call wait times and other metrics
Social Security has stopped publicly reporting its processing times for benefits, the 1-800 number’s current call wait time…