Optus and other telcos ‘not meeting needs’ of people with complaints over network issues: ombudsman
Two Optus customers have accused the embattled telco of trapping them in a complaint “merry-go-round”, as more people…
Liberals find brief lull in internal hostilities for a passable week
Notwithstanding the low bar of recent performance, Sussan Ley’s battered and slouching Liberals managed a passably good sitting…
Optus email mishap left department in dark about triple-0 outage, even after Anika Wells’ office told
Optus sent two emails about its triple-0 outage to the wrong public service email address, where they sat…
Anika Wells points to surprise stress test of triple-0 network ahead of bushfire season
The adequacy of Australia’s emergency call network will be stress tested with a surprise drill ahead of bushfire…
Optus outage ‘unlikely’ to have contributed to baby boy’s death, police say
The death of an eight-week-old boy north of Adelaide on Thursday is “unlikely” to have been caused by…