{"id":1009304,"date":"2026-08-18T20:13:30","date_gmt":"2026-08-18T20:13:30","guid":{"rendered":"https:\/\/www.europesays.com\/us\/1009304\/"},"modified":"2026-08-18T20:13:30","modified_gmt":"2026-08-18T20:13:30","slug":"jea-is-seeing-an-increase-in-scammers-targeting-utility-customers-heres-what-you-need-to-know","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/us\/1009304\/","title":{"rendered":"JEA is seeing an increase in scammers targeting utility customers. Here\u2019s what you need to know"},"content":{"rendered":"

JACKSONVILLE, Fla.<\/strong> \u2013 JEA has seen an uptick in reports of scammers targeting JEA customers and demanding payment, the city-owned utility said in a warning sent out Tuesday morning.<\/p>\n

According to JEA, customers report most often that an impostor asks them to make a payment by calling a toll-free number or texting a payment to Walmart. <\/p>\n

JEA said it is working to get the toll-free number shut down and has contacted Walmart representatives about the scam tactics directing customers to Walmart using a barcode. <\/p>\n

JEA reminds customers of steps they can take to protect themselves. <\/p>\n

The utility does not request <\/b>personal information or instant payments by gift cards over the phone.<\/p>\n

JEA also does not call<\/b> after business hours, as some of these callers have done.<\/p>\n

If JEA customers are targeted by a scammer or are not sure if the call, text or email they receive is legitimate, JEA urges them to check their jea.com account or call 904-665-6000 and use the automated service to check their balance.<\/p>\n

The utility also encourages customers to familiarize themselves with these tips: <\/p>\n