{"id":101587,"date":"2025-07-29T08:20:10","date_gmt":"2025-07-29T08:20:10","guid":{"rendered":"https:\/\/www.europesays.com\/us\/101587\/"},"modified":"2025-07-29T08:20:10","modified_gmt":"2025-07-29T08:20:10","slug":"assistance-tool-helps-cps-energy-customers-save-time-and-money","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/us\/101587\/","title":{"rendered":"Assistance tool helps CPS Energy customers save time and money"},"content":{"rendered":"<p class=\"has-text-align-center\">Sponsored by:<\/p>\n<p><a href=\"https:\/\/www.cpsenergy.com\/\" target=\"_blank\" rel=\" noreferrer noopener\"><img loading=\"lazy\" data-recalc-dims=\"1\" decoding=\"async\" width=\"780\" height=\"280\" src=\"https:\/\/www.europesays.com\/us\/wp-content\/uploads\/2025\/07\/CPS_Energy_Logo-af63989e80d9aa69c1b29e61f39e551c.png\" alt=\"\" class=\"wp-image-5410969\" style=\"width:299px;height:auto\"  \/><\/a><\/p>\n<p>Many Texas households face rising energy costs and extreme weather, making conservation and affordability more important than ever. That\u2019s why CPS Energy created the <a href=\"https:\/\/www.cpsenergy.com\/en\/my-home\/customer-assist-programs.html\" target=\"_blank\" rel=\"noreferrer noopener\">Assistance Finder<\/a>: a streamlined tool that makes it easier for customers to apply for bill assistance.<\/p>\n<p>Never miss San Antonio Report&#8217;s biggest stories.<\/p>\n<p class=\"has-small-font-size\">Sign up for <strong>The Recap<\/strong>, a newsletter rundown of the most important news, delivered every Monday and Thursday.<\/p>\n<p>In the past, families seeking help had to complete separate applications for each assistance program, often repeating the same information and documentation. Recognizing that this process posed a significant barrier, CPS Energy developed the Assistance Finder. This streamlined solution simplifies the path to receiving the help needed.<\/p>\n<p>Since its launch in July 2024, nearly 29,000 customers have used the tool as of June 30, 2025 \u2014 showing just how many are already benefiting from this streamlined approach.<\/p>\n<p>CPS Energy has many assistance programs for different needs, from bill discounts to home weatherization services. By simplifying the path to assistance, CPS Energy is also supporting long-term conservation efforts. Many of the programs included in the tool directly contribute to lower energy usage around the house, making it easier for customers to save money in the long run, as well as help grid resiliency.<\/p>\n<p>The Assistance Finder evaluates applicants for several programs that support different aspects of energy affordability and reliability:<\/p>\n<ul class=\"wp-block-list\">\n<li><strong><a href=\"https:\/\/www.cpsenergy.com\/en\/my-home\/customer-assist-programs\/affordability-discounts.html\" target=\"_blank\" rel=\"noreferrer noopener\">Affordability Discount Program (ADP)<\/a>: <\/strong>The Affordability Discount Program offers eligible customers a monthly electricity and gas service discount. This program is available to income-qualified households and helps reduce overall costs.<\/li>\n<li><strong><a href=\"https:\/\/www.cpsenergy.com\/en\/my-home\/customer-assist-programs\/reap.html\" target=\"_blank\" rel=\"noreferrer noopener\">Residential Energy Assistance Partnership (REAP)<\/a>: <\/strong>REAP offers emergency financial assistance to customers struggling to pay their energy bills. This program, funded by CPS Energy in collaboration with the City of San Antonio and Bexar County, helps prevent disconnections for households experiencing financial hardship.<\/li>\n<li><strong><a href=\"https:\/\/www.cpsenergy.com\/en\/my-home\/customer-assist-programs\/casa-verde.html\" target=\"_blank\" rel=\"noreferrer noopener\">Casa Verde<\/a>: <\/strong>Casa Verde helps customers lower their energy use through free home weatherization services. These energy efficiency upgrades may include insulation, weather stripping, and energy-efficient lighting \u2013 all aimed at reducing monthly bills and improving comfort at home.<\/li>\n<li><strong><a href=\"https:\/\/www.cpsenergy.com\/en\/my-home\/customer-assist-programs\/senior-citizen-billing.html\" target=\"_blank\" rel=\"noreferrer noopener\">Senior Citizen Late Fee Waiver<\/a>: <\/strong>This program waives late fees for customers who are 60 years of age or older. It offers added flexibility for seniors, especially those living on a fixed income.<\/li>\n<li><strong><a href=\"https:\/\/www.cpsenergy.com\/en\/my-home\/customer-assist-programs\/budget-payment-plan.html\" target=\"_blank\" rel=\"noreferrer noopener\">Budget Payment Plan (BPP)<\/a>: <\/strong>The Budget Payment Plan helps customers manage their monthly bills by averaging yearly energy costs. This means fewer surprises and more predictable payments, regardless of seasonal changes in usage.<\/li>\n<\/ul>\n<p>Whether you\u2019re facing a temporary hardship or planning for long-term energy conservation, CPS Energy is committed to supporting San Antonio households with practical solutions that are simple to access.<\/p>\n<p>For more information, visit <a href=\"http:\/\/cpsenergy.com\/assistancefinder\" target=\"_blank\" rel=\"noopener\">cpsenergy.com\/assistancefinder<\/a>, call our Energy Advisors at (210) 353-2222, or stop by one of our <a href=\"https:\/\/www.cpsenergy.com\/en\/customer-support\/ways-to-pay-my-bill\/customer-srv-centers.html\" target=\"_blank\" rel=\"noreferrer noopener\">customer service centers<\/a>. CPS Energy remains committed to supporting customers and connecting them to the resources they need to stay in control of their energy bills.<\/p>\n<p class=\"has-large-font-size\" style=\"padding-right:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\"><strong>Are you doing your part?<\/strong><\/p>\n<p style=\"padding-right:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">You\u2019ve read <strong>unlimited<\/strong> of <strong>unlimited<\/strong> articles this month. That\u2019s right \u2014 we\u2019re committed to providing free, fair journalism for all.<\/p>\n<p style=\"padding-right:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">But without donor support, our nonprofit newsroom can\u2019t do its job to inform and empower your community.<\/p>\n<p class=\"has-white-color has-text-color has-link-color wp-elements-b986f7195f67e33843de8a2e61bd22d6\" style=\"padding-right:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\"><strong>Are you in? Your donation of any amount will help keep articles like this one accessible to all San Antonians.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"Sponsored by: Many Texas households face rising energy costs and extreme weather, making conservation and affordability more important&hellip;\n","protected":false},"author":3,"featured_media":101588,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5133],"tags":[5229,21468,7202,7203,26393,358,3187,66049,67,586,132,5230,68,2969,11887],"class_list":{"0":"post-101587","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-san-antonio","8":"tag-america","9":"tag-cps-energy","10":"tag-san-antonio","11":"tag-sanantonio","12":"tag-sponsored","13":"tag-texas","14":"tag-tx","15":"tag-typesc_enviro","16":"tag-united-states","17":"tag-united-states-of-america","18":"tag-unitedstates","19":"tag-unitedstatesofamerica","20":"tag-us","21":"tag-usa","22":"tag-wc-less-than-500"},"share_on_mastodon":{"url":"","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/posts\/101587","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/comments?post=101587"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/posts\/101587\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/media\/101588"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/media?parent=101587"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/categories?post=101587"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/tags?post=101587"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}