{"id":181465,"date":"2025-08-28T03:59:22","date_gmt":"2025-08-28T03:59:22","guid":{"rendered":"https:\/\/www.europesays.com\/us\/181465\/"},"modified":"2025-08-28T03:59:22","modified_gmt":"2025-08-28T03:59:22","slug":"internet-issues-resolved-after-outage-in-beaufort-county","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/us\/181465\/","title":{"rendered":"Internet issues \u2018resolved\u2019 after outage in Beaufort County"},"content":{"rendered":"<p class=\"mb-4 text-lg md:leading-8 break-words\">Update: Sparklight <a href=\"https:\/\/x.com\/sparklightcares\/status\/1960791142481715596\" rel=\"nofollow noopener\" target=\"_blank\" data-ylk=\"slk:said the service interruption was \u201cresolved\u201d;elm:context_link;itc:0;sec:content-canvas\" class=\"link \">said the service interruption was \u201cresolved\u201d<\/a> as of 3:45 p.m. Wednesday.<\/p>\n<p class=\"mb-4 text-lg md:leading-8 break-words\">Hundreds of Beaufort County residents were experiencing internet issues Wednesday afternoon as the area\u2019s major provider reported a \u201cservice interruption\u201d across South Carolina and Georgia.<\/p>\n<p class=\"mb-4 text-lg md:leading-8 break-words\">The interruption was affecting \u201cinternet, phone and video services\u201d in the area, <a href=\"https:\/\/x.com\/sparklightcares\/status\/1960772151646281861\" rel=\"nofollow noopener\" target=\"_blank\" data-ylk=\"slk:Sparklight said in a social media post;elm:context_link;itc:0;sec:content-canvas\" class=\"link \">Sparklight said in a social media post<\/a> around 2:30 p.m. Wednesday. In an update soon after, the company said the cause \u201cmay be a fiber cut\u201d based on findings from its local team.<\/p>\n<p class=\"mb-4 text-lg md:leading-8 break-words\">Reports of connectivity issues began around 1 p.m. Wednesday from Sparklight customers across Beaufort, Bluffton and Hilton Head Island, according to user-generated reports on the website <a href=\"https:\/\/downdetector.com\/status\/sparklight\/beaufort_58\/\" rel=\"nofollow noopener\" target=\"_blank\" data-ylk=\"slk:Downdetector;elm:context_link;itc:0;sec:content-canvas\" class=\"link \">Downdetector<\/a>. The outage also impacted county offices and libraries.<\/p>\n<p class=\"mb-4 text-lg md:leading-8 break-words\">Local dispatch and 911 services were still working Wednesday afternoon, according to Robert Herlong of the Beaufort County Sheriff\u2019s Office.<\/p>\n<p class=\"mb-4 text-lg md:leading-8 break-words\">Sparklight, formerly known as Hargray, serves over 1 million customers in 24 states. It\u2019s the phone and internet provider for the majority of residents and businesses in the Beaufort County area.<\/p>\n<p><img alt=\"Pictured is \/Sparklight, a broadband communications provider that is part of the Cable One family, that offers service to residential and business customers in 24 states, including in the Lowcountry, its office photographed on March 20, 2025, on Hilton Head Island. \" loading=\"lazy\" width=\"960\" height=\"540\" decoding=\"async\" data-nimg=\"1\" class=\"rounded-lg\" style=\"color:transparent\" src=\"https:\/\/www.europesays.com\/us\/wp-content\/uploads\/2025\/08\/af6f9911f8eed781ac1d220ebfe06d84.jpeg\"\/><\/p>\n<p>Pictured is \/Sparklight, a broadband communications provider that is part of the Cable One family, that offers service to residential and business customers in 24 states, including in the Lowcountry, its office photographed on March 20, 2025, on Hilton Head Island. <\/p>\n<p class=\"mb-4 text-lg md:leading-8 break-words\">Fiber cuts have led to Sparklight outages in the Hilton Head area <a href=\"https:\/\/www.islandpacket.com\/news\/local\/article303504346.html\" rel=\"nofollow noopener\" target=\"_blank\" data-ylk=\"slk:at least two other times this year;elm:context_link;itc:0;sec:content-canvas\" class=\"link \">at least two other times this year<\/a>. The latest interruption happened in June <a href=\"https:\/\/www.islandpacket.com\/news\/local\/article308333775.html\" rel=\"nofollow noopener\" target=\"_blank\" data-ylk=\"slk:after a lightning strike damaged the company\u2019s equipment;elm:context_link;itc:0;sec:content-canvas\" class=\"link \">after a lightning strike damaged the company\u2019s equipment<\/a> at a local site.<\/p>\n<p class=\"mb-4 text-lg md:leading-8 break-words\">This report will be updated.<\/p>\n","protected":false},"excerpt":{"rendered":"Update: Sparklight said the service interruption was \u201cresolved\u201d as of 3:45 p.m. Wednesday. Hundreds of Beaufort County residents&hellip;\n","protected":false},"author":3,"featured_media":181466,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[19],"tags":[102338,102340,19074,712,33537,102339,77715,158,67,132,68,102341],"class_list":{"0":"post-181465","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-internet","8":"tag-beaufort-county","9":"tag-connectivity-issues","10":"tag-hilton-head-island","11":"tag-internet","12":"tag-internet-provider","13":"tag-service-interruption","14":"tag-sparklight","15":"tag-technology","16":"tag-united-states","17":"tag-unitedstates","18":"tag-us","19":"tag-wednesday-afternoon"},"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@us\/115104393714197540","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/posts\/181465","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/comments?post=181465"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/posts\/181465\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/media\/181466"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/media?parent=181465"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/categories?post=181465"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/tags?post=181465"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}