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DALLAS<\/strong> – Family members are seeking answers about why it took Dallas police<\/a> more than an hour to respond to a recent hit-and-run crash.<\/p>\n That crash left a man with a serious injury late last month, and family members are frustrated over the response time.<\/p>\n Dallas hit-and-run crash The crash happened around 12:10 p.m. in far north Dallas, but the Dallas Police Department did not respond until 1:17 p.m.\u00a0<\/p>\n A witness says the victim and his family deserve better.<\/p>\n Keevron Williams says he was going the speed limit on his motorcycle on Montfort Drive just north of Belt Line Avenue on Aug. 23.\u00a0<\/p>\n Jan Cioffi witnessed the entire incident, and described the crash in an interview with FOX 4.<\/p>\n According to Cioffi, a gray car was inching forward at the intersection while Williams approached on his motorcycle, heading north.\u00a0<\/p>\n The car then pulled out onto the roadway, causing Williams to collide with the larger vehicle.\u00a0<\/p>\n Williams fractured his C3 vertebra.<\/p>\n What they’re saying:<\/p>\n “I was in shock,” Cioffi said. “He went up, over, and came down and laid on the ground. He went up really high, I was like oh my God, I was right there about five feet from him. I saw the car continue.”<\/p>\n Cioffi says there is no way the driver could have known if Williams was alive or dead.\u00a0<\/p>\n And while the hit-and-run was bad enough, Cioffi says the lack of urgency by Dallas PD felt equally infuriating.\u00a0<\/p>\n “It was a hit-and-run, and the police were in no hurry to get there to talk to me and another witness who had to go back to work,” Cioffi said. “Frankly, I find it outrageous. They made the victim’s mom wait.”<\/p>\n Dallas PD response time DPD first responded to the hospital a little over an hour after the crime.<\/p>\n Cioffi says it was after 2:00 p.m. when officers finally arrived at the scene. And once they did, she says, they seemed uninterested in getting details about the reckless driver.\u00a0<\/p>\n “Just said, \u2018what is your name and number? Okay, we’ll reach out to you,\u2019” said Cioffi.<\/p>\n Jazzmine White, Williams’ sister, says both a 911 operator and Dallas Fire Rescue indicated staffing issues could be to blame.<\/p>\n “Fire department stayed, we kept waiting, then they said they couldn’t wait anymore for DPD,” said White. “They didn’t know what was going on. They guessed they were short-staffed. Fire department dragged his bike out of the street, and we kept waiting.”<\/p>\n White went on, “Operator was nonchalant, \u2018we’re short-staffed, someone already called.\u2019”<\/p>\n Dallas PD speaks on response time <\/p>\n The other side:<\/p>\n FOX 4 reached out to Dallas PD with questions about their response protocols.\u00a0<\/p>\n The department first arrived at the hospital before responding to the scene of the crash nearly two hours after the incident. FOX 4 asked if this is protocol, and the department says a typical response would be to the scene first, and the hospital afterwards.<\/p>\n The department says their goal response time to a “priority 2” incident, such as a hit-and-run rash with injuries, is 12 minutes.\u00a0<\/p>\n In response to other questions, the department said the active investigation prevented them from answering.\u00a0<\/p>\n What’s next:<\/p>\n The family is still waiting for any updates from DPD.<\/p>\n White wonders if investigators ever tried to get surveillance video from the nearby Chase Bank and Walgreens to try to identify the driver.\u00a0<\/p>\n The Source:<\/b> Information in this report comes from FOX 4 interviews with a witness and family member of the victim in the crash.<\/p>\n Dallas Police Department<\/a>Dallas<\/a>Crime and Public Safety<\/a> <\/p>\n","protected":false},"excerpt":{"rendered":"DALLAS – Family members are seeking answers about why it took Dallas police more than an hour to…\n","protected":false},"author":3,"featured_media":195380,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5135],"tags":[5229,6082,1596,7290,14842,50,12632,358,3187,67,586,132,5230,68,2969],"class_list":{"0":"post-195379","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-dallas","8":"tag-america","9":"tag-crime-publicsafety","10":"tag-dallas","11":"tag-dallas-county","12":"tag-dallas-police","13":"tag-news","14":"tag-organization","15":"tag-texas","16":"tag-tx","17":"tag-united-states","18":"tag-united-states-of-america","19":"tag-unitedstates","20":"tag-unitedstatesofamerica","21":"tag-us","22":"tag-usa"},"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@us\/115137416674790172","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/posts\/195379","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/comments?post=195379"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/posts\/195379\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/media\/195380"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/media?parent=195379"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/categories?post=195379"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/tags?post=195379"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}![\"\"](\"https:\/\/www.europesays.com\/us\/wp-content\/uploads\/2025\/09\/screenshot-2025-09-02-171406.png\")
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