![\"A](\"https:\/\/www.europesays.com\/us\/wp-content\/uploads\/2025\/09\/1757540538_32_DSC_9386.jpg\" "\\"NYC")
\t\t\t<\/p>\n\t\t\t\t\t\t\t<\/p>\n
FILE \u2013 An A train in the Rockaways.<\/p>\n
Photo by Ramy Mahmoud<\/p>\n
NYC Subway<\/a> on-time performance last year and this year so far is better than in 2019, but the causes of delays have changed as riders returned to transit since the pandemic, according to a new report on Wednesday from the state comptroller\u2019s office.<\/p>\n Planned maintenance work<\/a>, police and medical issues on trains and platforms, and equipment problems are the main reasons trains rolled into stations slower this year and in 2024, according to the report from state comptroller Thomas DiNapoli<\/a>.\u00a0<\/p>\n Last year, the MTA ran 2.7 million trains, 486,614 of which experienced delays. In other words, over 82% ran on time, which is slightly better than the on-time rate in 2019, which was only 81.1%.\u00a0<\/p>\n So far, 2025 has seen improvement, the report shows. Through June, as ridership increased to 75% of pre-pandemic levels, there have been 214,714 delays, down 13% compared to the same period last year.\u00a0<\/p>\n Subway punctuality: L was the best, B was the worst<\/p>\n The L train was the most reliable train last year, with an on-time performance of nearly 92%. According to the report, \u201cit helped\u201d that the L train has Communications-Based Train Control signals, technology that enables trains to run closer together at faster speeds.<\/p>\n Meanwhile, the B train was abysmal, with an on-time rate of only 64.2%, the worst in the system.\u00a0 The comptroller said as the MTA works on its capital program \u2014 which includes an array of transit upgrades for riders \u2014 the agency needs to understand how the service is being disrupted and delayed.\u00a0<\/p>\n \u201cTargeting problem areas like signals and issues with subway cars that add to delays can improve straphangers\u2019 experience and boost ridership,\u201d DiNapoli said. \u201cWorking with the police department, fire department and homeless services can also help reduce incidents that cause delays. Above all, the MTA should be clear and open about the work it is prioritizing to reduce delays and how those actions will benefit the public.\u201d<\/p>\n Per MTA rules, a subway is on time if it reaches its last stop within five minutes of its scheduled arrival without skipping stops. Delving deeper into reasons for delays, 31% of delays in 2024 were caused by infrastructure and equipment problems. That number rose by 11% in the first half of 2025 compared to the same period in 2024.<\/p>\n Police or medical responses caused 23% of delays in 2024, but were down a dramatic 7% during the first half of 2025 compared to the same period last year. 25% of delays in 2024 were caused by planned maintenance work.\u00a0<\/p>\n \u201cAs we said last week, August subway service was the most reliable in a decade and on-time performance for the entire summer was the best it\u2019s been in years, as tens of millions more riders rode the subway,\u201d MTA Communications Director Tim Minton said in a statement to amNewYork. \u201cThat\u2019s why overall customer satisfaction has been increasing in survey after survey.\u201d<\/p>\n \u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"FILE \u2013 An A train in the Rockaways. Photo by Ramy Mahmoud NYC Subway on-time performance last year…\n","protected":false},"author":3,"featured_media":216532,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5122],"tags":[5229,118265,9904,405,403,5226,5225,5228,5227,118266,118267,11900,67,586,132,5230,68,2969],"class_list":{"0":"post-216531","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-new-york","8":"tag-america","9":"tag-comptroller-thomas-dinapoli","10":"tag-mta","11":"tag-new-york","12":"tag-new-york-city","13":"tag-newyork","14":"tag-newyorkcity","15":"tag-ny","16":"tag-nyc","17":"tag-on-time-performance-for-mta-trains","18":"tag-subway-schedules","19":"tag-transit","20":"tag-united-states","21":"tag-united-states-of-america","22":"tag-unitedstates","23":"tag-unitedstatesofamerica","24":"tag-us","25":"tag-usa"},"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@us\/115182184151757840","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/posts\/216531","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/comments?post=216531"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/posts\/216531\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/media\/216532"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/media?parent=216531"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/categories?post=216531"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/tags?post=216531"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\n![\"a](\"https:\/\/www.europesays.com\/us\/wp-content\/uploads\/2025\/09\/l-train-dean-moses-072025.jpg\" "\\"NYC")
An L train arrives in a station with protective platform barriers.Photo by Dean Moses\n<\/p>\n