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\nDallas, Texas — VA North Texas announced today it has earned a four-star rating as part of the Centers for Medicare and Medicaid Services 2025 hospital quality ratings.<\/p>\n
\nDallas, Texas — VA North Texas announced today it has earned a four-star rating as part of the Centers for Medicare and Medicaid Services 2025 hospital quality ratings.<\/p>\n
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CMS\u0092s hospital ratings are based on five categories: mortality, safety of care, readmission, patient experience and timely and effective care. A higher star rating, out of 5, indicates better performance on these quality measures.<\/p>\n
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Within the last year, VA North Texas has instituted several improvements to better serve veterans. These include expanding access to mental health support, making it easier to get help through improved customer service, transforming the way our community receives care, and ensuring your calls are answered by real people.<\/p>\n
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“These ratings highlight the excellent care VA North Texas provides,\u0094 said Jason Cave,\u00a0<\/strong>Dallas VA Medical Center director. \u0093It\u0092s really about focusing directly on feedback from our Veterans.\u00a0 If we make Veterans\u0092 priorities our priorities, we will always succeed together. But our work is not done by any means. Our job is to continue raising the bar for customer service and convenience throughout the department, so VA North Texas works better for the Veterans, families, caregivers and survivors we are charged with serving.\u0094<\/p>\n \u00a0<\/p>\n As part of CMS\u0092s 2025 ratings, 77% of VA hospitals that received an Overall Hospital Quality Star Rating received 4 or 5 stars, and no VA hospitals received a one-star rating. More than 90% of VA hospitals with ratings maintained or improved their 2024-star rating.<\/p>\n \u00a0<\/p>\n View the\u00a0star ratings<\/a>\u00a0and\u00a0methodology for the ratings<\/a>.<\/p>\n \u00a0<\/p>\n Overall VA improvements during the second Trump Administration<\/strong><\/p>\n \u00a0<\/p>\n\n