{"id":256293,"date":"2025-09-26T14:26:09","date_gmt":"2025-09-26T14:26:09","guid":{"rendered":"https:\/\/www.europesays.com\/us\/256293\/"},"modified":"2025-09-26T14:26:09","modified_gmt":"2025-09-26T14:26:09","slug":"2-6-million-cozy-game-wipes-its-websites-ghosts-its-backers","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/us\/256293\/","title":{"rendered":"$2.6 Million Cozy Game Wipes Its Websites, Ghosts Its Backers"},"content":{"rendered":"<p>How could a game with a name as fluffy as\u00a0PuffPals: Island Skies ever do anything wrong? How could a company called Fluffnest be anything other than the cuddliest love-bunnies on the internet? It\u2019s too implausible to even consider. Except\u2026 Launched on Kickstarter in April 2022, <a href=\"https:\/\/www.kickstarter.com\/projects\/fluffnest\/puffpals-island-skies\" rel=\"nofollow noopener\" target=\"_blank\">PuffPals: Island Skies<\/a> promised to bring the experience of a game like\u00a0Animal Crossing\u00a0to the PC, with the very modest goal of just $75,000. But people were excited, the project got a lot of buzz, and in the end it raised an incredible $2.6 million (kinda). Today, the website for the game is gone, backer refund requests are being ignored, and multiple lawsuits against the company behind the project have been lodged.<\/p>\n<p>Two people, David Pentland and artist usLily, started Fluffnest\u2014also via Kickstarter\u2014in 2020. As superbly documented by <a href=\"https:\/\/www.youtube.com\/watch?v=BZjvRwjxacY\" rel=\"nofollow noopener\" target=\"_blank\">Mujin on YouTube<\/a> (thanks <a href=\"https:\/\/www.pcgamer.com\/games\/life-sim\/puffpals-island-skies-a-cosy-game-that-earned-usd2-5-million-on-kickstarter-has-been-slammed-with-refund-requests-after-its-website-and-online-store-disappeared\/\" rel=\"nofollow noopener\" target=\"_blank\">PCG<\/a>), it became an instant success, creating gorgeous plushies that developed a large fanbase, with hundreds of thousands of followers on social media, and a drop-based store that meant each plush was only available for a limited time. In 2022, the pair began the project to create a game set in the world of their plushies, an Animal Crossing-like cozy game with all the fishing, farming and friendship that cozy gamers crave.<\/p>\n<p>That $75,000 figure may seem like a warning sign from the start. It\u2019s not enough to develop the loading screens, let alone a game. But over the years, that\u2019s kinda how Kickstarter\u2019s become. Projects don\u2019t receive any funds at all if their target isn\u2019t met, so if you put your actual forecast costs, say $5 million, as the target, you\u2019ll almost definitely not raise and it not get a penny. So developers come in very low, ensuring that they get something, with stretch goals in place to encourage more pledges that could actually deliver the game. And that\u2019s obviously a disastrous model, meaning games that need $5m might raise $100,000 and then clearly be unable to deliver, resulting in abandoned projects and furious backers. It happens all the time.<\/p>\n<p>But in the case of\u00a0PuffPals, it seemed to work. $75,000 became $2.56 million, more than double their top stretch goal figure. As Mujin reveals, however, a lot of that figure was extremely fudged: You could back the project for $20 to get the game on release, but afterward there were \u201cadd-ons,\u201d where you could pay another $40 or so to get a plush toy too, and those plushies were ones that had sold out and were highly sought after by collectors. The money still counted toward the Kickstarter total, but a significant portion of it was going toward the toy and its shipping. Which is to say, that $2.6m figure did not remotely reflect what they actually had to spend on the game.<\/p>\n<p>The project then began to follow the failing Kickstarter playbook to the letter. Updates started to slow down, promises would be forgotten or explained away, and <a href=\"https:\/\/www.kickstarter.com\/projects\/fluffnest\/puffpals-island-skies\/posts\/4309530\" rel=\"nofollow noopener\" target=\"_blank\">wild excuses would be given for why communication had been bad<\/a>, all always accompanied by <a href=\"https:\/\/www.kickstarter.com\/projects\/fluffnest\/puffpals-island-skies\/posts\/4324878\" rel=\"nofollow noopener\" target=\"_blank\">new promises that all these things would improve<\/a>. You\u2019ll always get the six-month silence, followed by the \u201c<a href=\"https:\/\/www.kickstarter.com\/projects\/fluffnest\/puffpals-island-skies\/posts\/4163760\" rel=\"nofollow noopener\" target=\"_blank\">Sorry we\u2019ve been so quiet, we\u2019ve been working so hard!<\/a>\u201d update accompanied by scant few gifs and a bunch of concept art to \u201cprove\u201d it. And then, of course, a promised alpha build will get <a href=\"https:\/\/www.kickstarter.com\/projects\/fluffnest\/puffpals-island-skies\/posts\/4335798\" rel=\"nofollow noopener\" target=\"_blank\">delayed<\/a> and <a href=\"https:\/\/www.kickstarter.com\/projects\/fluffnest\/puffpals-island-skies\/posts\/4364462\" rel=\"nofollow noopener\" target=\"_blank\">delayed<\/a>, each missed milestone accompanied by an excuse that contradicts the last. Next you get the heartfelt apologies and promises to improve communication, along with a boast that the build is just moments away, before another stretch of silence ending in claims that the build, due years before, is \u201con track.\u201d It\u2019s all so painfully common.<\/p>\n<p> <img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-2000629156\" src=\"https:\/\/www.europesays.com\/us\/wp-content\/uploads\/2025\/09\/puffpals-1.jpg\" alt=\"A young girl fishes at a pond.\" width=\"800\" height=\"450\"  \/>\u00a9 Kickstarter \/ Kotaku <\/p>\n<p>But the\u00a0PuffPals debacle took it all to a new level, by seemingly not only messing their Kickstarter backers around, but customers of their main business too.\u00a0During the waits, Reddit sleuths spotted that PuffPals trademarks had expired a year ago, and that the game was seemingly being entirely created by outsourcing company Room 8, while the plushies side of the business started having its own major troubles, with customers not receiving shipments, claiming they had been overcharged, and delivery prices being almost tripled. It then became apparent the company was being sued for failure to pay back business loans.<\/p>\n<p>Then things got even worse. Fluffnest was going out of business. Blaming rising shipping costs, the company declared it was coming to an end. And yet even here, in this statement, it said, \u201cIsland Skies production is secured and will not be affected.\u201d Which, given it hadn\u2019t given any substantial proof of life in years, and it had already been revealed that the entire game was being created by outsourced companies, was quite the claim.<\/p>\n<p>The <a href=\"https:\/\/www.kickstarter.com\/projects\/fluffnest\/puffpals-island-skies\/posts\/4390672\" rel=\"nofollow noopener\" target=\"_blank\">last update on PuffPals appeared on May 21 this year<\/a>, and it was an extraordinary screed of excuses and blame laid at the feet of the company they\u2019d paid (and then not paid) to develop the game. And, of course, every word of it contradicts the promises made in previous posts, even as recently as a month earlier.<\/p>\n<p>Today, the game\u2019s pre-order page is an\u00a0<a href=\"https:\/\/expireddomains.com\/domain\/fluffnest.games\" rel=\"nofollow noopener\" target=\"_blank\">Expired Domains landing page<\/a>, the Kickstarter has been abandoned for four months, and people who worked on the game have reported going unpaid. And obviously no one is getting refunds\u2014but it\u2019s important to remember that Kickstarter backing doesn\u2019t guarantee a delivered project, so that\u2019s always murky ground.<\/p>\n<p>Various lawsuits reported by Mujin show judgments being made against Fluffnest, ordering the company to repay owed money totaling hundreds of thousands of dollars. Meanwhile, the company hired to actually make the game, Room 8, is now suing Fluffnest and David Pentland for $1.9 million.<\/p>\n<p>While the various litigations drag through the courts, it\u2019s impossible to know how a super-cute cozy game became such a multi-million dollar disaster. Was this begun in good faith, before collapsing around their ears? Was it a deliberate scam? Was Alpha 2 ever actually a thing that existed? We don\u2019t know, and given court dates stretch as far away as summer 2027, we likely won\u2019t know for a very long time. Either way, it\u2019s astonishingly unlikely anyone will get any of their money back, whether a backer or a developer hired on the project, or even a bank providing one of the many loans. Meanwhile, people will just have to play one of the other 72,482 cozy village life games on PC instead.<\/p>\n","protected":false},"excerpt":{"rendered":"How could a game with a name as fluffy as\u00a0PuffPals: Island Skies ever do anything wrong? How could&hellip;\n","protected":false},"author":3,"featured_media":256294,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[134938,12491,134939,158,67,132,68],"class_list":{"0":"post-256293","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-technology","8":"tag-fluffnest","9":"tag-kickstarter","10":"tag-puffpals-island-skies","11":"tag-technology","12":"tag-united-states","13":"tag-unitedstates","14":"tag-us"},"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@us\/115271067792931369","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/posts\/256293","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/comments?post=256293"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/posts\/256293\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/media\/256294"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/media?parent=256293"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/categories?post=256293"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/tags?post=256293"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}