{"id":257104,"date":"2025-09-26T22:01:14","date_gmt":"2025-09-26T22:01:14","guid":{"rendered":"https:\/\/www.europesays.com\/us\/257104\/"},"modified":"2025-09-26T22:01:14","modified_gmt":"2025-09-26T22:01:14","slug":"apple-reportedly-working-on-a-fix-for-iphone-17-glitch-that-breaks-apple-intelligence","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/us\/257104\/","title":{"rendered":"Apple reportedly working on a fix for iPhone 17 glitch that breaks Apple Intelligence"},"content":{"rendered":"<p id=\"318e8d26-c761-4505-8a72-070d19aaeea3\">Now that the <a data-analytics-id=\"inline-link\" href=\"https:\/\/www.tomsguide.com\/phones\/iphones\/iphone-17-vs-iphone-air-vs-iphone-17-pro-vs-iphone-17-pro-max-heres-how-they-stack-up\" data-before-rewrite-localise=\"https:\/\/www.tomsguide.com\/phones\/iphones\/iphone-17-vs-iphone-air-vs-iphone-17-pro-vs-iphone-17-pro-max-heres-how-they-stack-up\" rel=\"nofollow noopener\" target=\"_blank\">iPhone 17<\/a> series is in people&#8217;s hands issues are popping up, including a new one that appears to prevent users from accessing Apple Intelligence features. Fortunately there are ways around it, and allegedly Apple is aware and working on a fix.<\/p>\n<p>Several users reported the bug on the <a data-analytics-id=\"inline-link\" href=\"https:\/\/go.redirectingat.com\/?id=92X1584493&amp;xcust=tomsguide_us_1798298800537756687&amp;xs=1&amp;url=https%3A%2F%2Fdiscussions.apple.com%2Fcommunity%2Fapple-intelligence&amp;sref=https%3A%2F%2Fwww.tomsguide.com%2Fphones%2Fiphones%2Fapple-reportedly-working-on-a-fix-for-iphone-17-glitch-that-breaks-apple-intelligence\" target=\"_blank\" data-url=\"https:\/\/discussions.apple.com\/community\/apple-intelligence\" referrerpolicy=\"no-referrer-when-downgrade\" rel=\"sponsored noopener nofollow\" data-hl-processed=\"skimlinks\" data-placeholder-url=\"https:\/\/go.redirectingat.com\/?id=92X1584493&amp;xcust=hawk-custom-tracking&amp;xs=1&amp;url=https%3A%2F%2Fdiscussions.apple.com%2Fcommunity%2Fapple-intelligence&amp;sref=https%3A%2F%2Fwww.tomsguide.com%2Fphones%2Fiphones%2Fapple-reportedly-working-on-a-fix-for-iphone-17-glitch-that-breaks-apple-intelligence\" data-google-interstitial=\"false\" data-merchant-name=\"apple.com\" data-merchant-network=\"SkimLinks\">official Apple Intelligence community forum<\/a> (spotted by <a data-analytics-id=\"inline-link\" href=\"https:\/\/www.macrumors.com\/2025\/09\/26\/iphone-17-apple-intelligence-bug\/\" target=\"_blank\" data-url=\"https:\/\/www.macrumors.com\/2025\/09\/26\/iphone-17-apple-intelligence-bug\/\" referrerpolicy=\"no-referrer-when-downgrade\" data-hl-processed=\"none\" rel=\"nofollow noopener\">MacRumors<\/a>). It appears the glitch prevents Apple Intelligence from fully downloading or unlocking once downloaded.<\/p>\n<p><a id=\"elk-seasonal\" href=\"\" data-url=\"\" target=\"_blank\" referrerpolicy=\"no-referrer-when-downgrade\" data-hl-processed=\"none\"\/><\/p>\n<p id=\"318e8d26-c761-4505-8a72-070d19aaeea3-2\">This causes AI tools like Writing Tools or Genmoji to be unaccessible. Some users are saying that Apple&#8217;s technical support teams are aware and working on a fix. Though it&#8217;s not clear if Apple can fix it via an iOS update or server adjustment.<\/p>\n<p>You may like<\/p>\n<p><a data-analytics-id=\"inline-link\" href=\"https:\/\/clk.omgt3.com\/?AID=1036697&amp;PID=55095&amp;UID=tomsguide-us-5135084650829884922&amp;r=https%3A%2F%2Fdiscussions.apple.com%2Fthread%2F255822364%3FsortBy%3Drank\" target=\"_blank\" data-url=\"https:\/\/discussions.apple.com\/thread\/255822364?sortBy=rank\" referrerpolicy=\"no-referrer-when-downgrade\" rel=\"sponsored noopener nofollow\" data-hl-processed=\"hawklinks\" data-placeholder-url=\"https:\/\/clk.omgt3.com\/?AID=1036697&amp;PID=55095&amp;UID=hawk-custom-tracking&amp;r=https%3A%2F%2Fdiscussions.apple.com%2Fthread%2F255822364%3FsortBy%3Drank\" data-google-interstitial=\"false\" data-merchant-name=\"Apple Thailand\" data-merchant-id=\"305486\" data-merchant-network=\"OptimiseMedia\" data-merchant-url=\"apple.com\/th\">One person claimed<\/a> that it appeared to be due to carrier restrictions. They said joining a faster Wi-Fi network and refreshing some settings got Apple Intelligence to actually download and work.<\/p>\n<p>From what we&#8217;ve read, it&#8217;s a mixed bag. Some users have been able to solve the problem while others claim the suggested troubleshooting steps aren&#8217;t working.<\/p>\n<p>We&#8217;ve reached out to Apple about this issue to see if the company is aware and has any fixes. We&#8217;ll update when Apple responds.<\/p>\n<p>Here are some that we found in various posts that worked for some people.<\/p>\n<p class=\"newsletter-form__strapline\">Get instant access to breaking news, the hottest reviews, great deals and helpful tips.<\/p>\n<ul id=\"49cfed95-6354-4d81-baf3-02c0e5f27521\">\n<li>Change your iPhone&#8217;s default language and then change it back<\/li>\n<li>Change the region and reset network settings<\/li>\n<li>Reset all the settings<\/li>\n<li>Turn off cellular and join a fast Wi-Fi network<\/li>\n<li>Turn airplane mode on and off again<\/li>\n<li>Wipe the phone and reinstall from iCloud<\/li>\n<\/ul>\n<p><a id=\"elk-79f26f86-94bd-499b-b4e5-8ba067c25751\" href=\"\" data-url=\"\" target=\"_blank\" referrerpolicy=\"no-referrer-when-downgrade\" data-hl-processed=\"none\"\/>Other iPhone 17 problems<\/p>\n<p class=\"vanilla-image-block\" style=\"padding-top:56.23%;\">\n<p><img decoding=\"async\" src=\"https:\/\/www.europesays.com\/us\/wp-content\/uploads\/2025\/09\/toU4fWQ9sWzS23fzVmrKyV.png\" alt=\"iphone 17 pro dummy unit camera shot\"   loading=\"lazy\" data-new-v2-image=\"true\" data-original-mos=\"https:\/\/www.europesays.com\/us\/wp-content\/uploads\/2025\/09\/toU4fWQ9sWzS23fzVmrKyV.png\" data-pin-media=\"https:\/\/www.europesays.com\/us\/wp-content\/uploads\/2025\/09\/toU4fWQ9sWzS23fzVmrKyV.png\"\/>\n<\/p>\n<p>(Image credit: Majin Bu)<\/p>\n<p id=\"91b37e81-5878-40f4-8d36-976e3f481864\">It&#8217;s not been a smooth launch for the iPhone 17 family. The biggest problem has been &#8220;<a data-analytics-id=\"inline-link\" href=\"https:\/\/www.tomsguide.com\/phones\/iphones\/yikes-these-iphone-17-colors-are-already-getting-scratched-more-easily-than-others\" data-before-rewrite-localise=\"https:\/\/www.tomsguide.com\/phones\/iphones\/yikes-these-iphone-17-colors-are-already-getting-scratched-more-easily-than-others\" rel=\"nofollow noopener\" target=\"_blank\">scratchgate<\/a>&#8221; where certain darker variants of the new iPhone 17 Pro, Pro Max and iPhone Air are <a data-analytics-id=\"inline-link\" href=\"https:\/\/www.tomsguide.com\/phones\/iphones\/apple-responds-to-iphone-17-scratchgate-worn-magsafe-risers-to-blame-for-material-transfer\" data-before-rewrite-localise=\"https:\/\/www.tomsguide.com\/phones\/iphones\/apple-responds-to-iphone-17-scratchgate-worn-magsafe-risers-to-blame-for-material-transfer\" rel=\"nofollow noopener\" target=\"_blank\">picking up scuffs<\/a> quite easily.<\/p>\n<p>Apple is blaming worn-out MagSafe risers transferring material to the phones and claims its easily removed with a cleaning. However, our own John Velasco reports that he&#8217;s already seen <a data-analytics-id=\"inline-link\" href=\"https:\/\/www.tomsguide.com\/phones\/iphones\/iphone-17-scratchgate-ive-had-my-iphone-17-pro-for-over-a-week-and-its-already-scuffed\" data-before-rewrite-localise=\"https:\/\/www.tomsguide.com\/phones\/iphones\/iphone-17-scratchgate-ive-had-my-iphone-17-pro-for-over-a-week-and-its-already-scuffed\" rel=\"nofollow noopener\" target=\"_blank\">several marks on his Cosmic Orange iPhone 17 Pro <\/a>in just over a week of ownership. That said, he puts his phone in a bag with other devices rubbing against it, while others might keep their device by itself in a pocket.<\/p>\n<p>Still it would be wise to invest in one of the <a data-analytics-id=\"inline-link\" href=\"https:\/\/www.tomsguide.com\/phones\/iphones\/best-iphone-17-cases\" data-before-rewrite-localise=\"https:\/\/www.tomsguide.com\/phones\/iphones\/best-iphone-17-cases\" rel=\"nofollow noopener\" target=\"_blank\">best iPhone 17 Pro cases<\/a>, <a data-analytics-id=\"inline-link\" href=\"https:\/\/www.tomsguide.com\/phones\/iphones\/best-iphone-17-pro-max-cases\" data-before-rewrite-localise=\"https:\/\/www.tomsguide.com\/phones\/iphones\/best-iphone-17-pro-max-cases\" rel=\"nofollow noopener\" target=\"_blank\">iPhone 17 Pro Max cases<\/a> or <a data-analytics-id=\"inline-link\" href=\"https:\/\/www.tomsguide.com\/phones\/iphones\/best-iphone-air-cases\" data-before-rewrite-localise=\"https:\/\/www.tomsguide.com\/phones\/iphones\/best-iphone-air-cases\" rel=\"nofollow noopener\" target=\"_blank\">iPhone Air cases<\/a>if you&#8217;re seriously concerned about scratches.<\/p>\n<p>You may like<\/p>\n<p>A perhaps more annoying problem is the <a data-analytics-id=\"inline-link\" href=\"https:\/\/www.tomsguide.com\/phones\/iphones\/forget-scratchgate-iphone-17-reportedly-dropping-calls-and-suffering-from-cellular-connectivity-issues\" data-before-rewrite-localise=\"https:\/\/www.tomsguide.com\/phones\/iphones\/forget-scratchgate-iphone-17-reportedly-dropping-calls-and-suffering-from-cellular-connectivity-issues\" rel=\"nofollow noopener\" target=\"_blank\">potential for dropped calls<\/a>. Some users have reported that cellular connectivity is switching randomly or causing calls to stop.<\/p>\n<p>It&#8217;s possible that this could be solved by a firmware update, as some people claimed that the issue was resolved when they added the current iOS 26 developer beta.<\/p>\n<p>Lastly, the iPhone Air and iPhone 17 Pro may have a <a data-analytics-id=\"inline-link\" href=\"https:\/\/www.tomsguide.com\/phones\/iphones\/iphone-air-and-iphone-17-pro-have-a-rare-camera-glitch-but-apple-has-promised-us-a-fix\" data-before-rewrite-localise=\"https:\/\/www.tomsguide.com\/phones\/iphones\/iphone-air-and-iphone-17-pro-have-a-rare-camera-glitch-but-apple-has-promised-us-a-fix\" rel=\"nofollow noopener\" target=\"_blank\">&#8220;rare&#8221; camera glitch<\/a> that inserts random black boxes and white squiggles into photos. This is being blamed on an LED light display shining directly on the camera.<\/p>\n<p>Apple has said that it&#8217;s identified a fix and will provide it in a forthcoming software update. It&#8217;s unclear when that update will release, so avoid laser shows until this is resolved.<\/p>\n<p id=\"192ccfd5-db6f-430d-968b-8ae96ff21af5\">Follow <a data-analytics-id=\"inline-link\" href=\"https:\/\/news.google.com\/publications\/CAAqKAgKIiJDQklTRXdnTWFnOEtEWFJ2YlhObmRXbGtaUzVqYjIwb0FBUAE\" target=\"_blank\" data-url=\"https:\/\/news.google.com\/publications\/CAAqKAgKIiJDQklTRXdnTWFnOEtEWFJ2YlhObmRXbGtaUzVqYjIwb0FBUAE\" referrerpolicy=\"no-referrer-when-downgrade\" data-hl-processed=\"none\" rel=\"nofollow noopener\">Tom&#8217;s Guide on Google News<\/a> and <a data-analytics-id=\"inline-link\" href=\"https:\/\/google.com\/preferences\/source?q=tomsguide.com\" target=\"_blank\" data-url=\"https:\/\/google.com\/preferences\/source?q=tomsguide.com\" referrerpolicy=\"no-referrer-when-downgrade\" data-hl-processed=\"none\" rel=\"nofollow noopener\">add us as a preferred source<\/a> to get our up-to-date news, analysis, and reviews in your feeds. Make sure to click the Follow button!<\/p>\n<p><a id=\"elk-more-from-tom-s-guide\" href=\"\" data-url=\"\" target=\"_blank\" referrerpolicy=\"no-referrer-when-downgrade\" data-hl-processed=\"none\"\/>More from Tom&#8217;s Guide<a id=\"elk-6f964089-89e3-4b06-b02e-359b5a545240\" href=\"\" data-url=\"\" target=\"_blank\" referrerpolicy=\"no-referrer-when-downgrade\" data-hl-processed=\"none\"\/><\/p>\n<p>Today&#8217;s best Apple iPhone 17, Apple iPhone 17 Pro, Apple iPhone 17 Pro Max and  Apple iPhone Air deals<\/p>\n","protected":false},"excerpt":{"rendered":"Now that the iPhone 17 series is in people&#8217;s hands issues are popping up, including a new one&hellip;\n","protected":false},"author":3,"featured_media":257105,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17],"tags":[611,158,67,132,68],"class_list":{"0":"post-257104","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-mobile","8":"tag-mobile","9":"tag-technology","10":"tag-united-states","11":"tag-unitedstates","12":"tag-us"},"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@us\/115272855584004563","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/posts\/257104","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/comments?post=257104"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/posts\/257104\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/media\/257105"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/media?parent=257104"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/categories?post=257104"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/tags?post=257104"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}