JACKSONVILLE, Fla. \u2014 Seniors at Mount Carmel Gardens Apartments are calling for answers as the elevators in their 17-story building repeatedly break down, leaving some residents stuck in their apartments.<\/p>\n
Jerrold Baron, who\u2019s lived in the building for 18 months, said one elevator has been out for almost a week while the other has been down for months. <\/p>\n
\u201cThe elevator people keep coming here, and they keep trying to fix it. They leave, it breaks again. They leave, it breaks again,\u201d Baron said. \u201cIt\u2019s just not right. It\u2019s sad.\u201d<\/p>\n
Ann Friedman, another resident, said the outages hit those with mobility challenges the hardest. <\/p>\n
\u201cYou\u2019ve got a lot of handicapped people. They rely on scooters and walkers, and they\u2019re stuck in their apartments,\u201d she said. <\/p>\n
>>> STREAM ACTION NEWS JAX LIVE <\/b><\/a><\/p>\n According to a spokesperson for Mount Carmel Gardens, both elevators are out due to water intrusion that damaged the building\u2019s electrical systems. <\/p>\n \u201cOur maintenance team is working closely with certified elevator technicians to restore service as quickly as possible,\u201d the statement read. \u201cReplacement parts have been ordered and are being expedited from the manufacturer. We anticipate arrival and installment early this week.\u201d<\/p>\n The management team said they are helping residents during the outage.<\/p>\n \u201cAll residents have been personally contacted to assess their immediate needs,\u201d the statement said. \u201cWe are providing food delivery, package delivery, and mobility assistance to all residents who need help. Meals are being delivered to residents. Safety inspections have confirmed all common areas remain secure. Emergency protocols are in place for residents requiring urgent assistance.\u201d<\/p>\n