Your trash isn\u2019t being picked up. There\u2019s a pothole interrupting your daily commute. A traffic sign on your street has fallen down after overnight storms.<\/p>\n
City government is complicated. Knowing where to look when facing a neighborhood issue can be challenging. Here are some places to start.<\/p>\n
Put in a 311 request<\/p>\n
311 is a dedicated phone number and service designed to help residents resolve non-emergency issues around their neighborhoods. A resident puts in a service request, which is then dispatched to the appropriate City Council department to handle the issue.<\/p>\n
Breaking News<\/p>\n
Open requests can be tracked through the city\u2019s 311 portal<\/a>.<\/p>\n Across Dallas, an average of 1,505 service requests are created each day, according to the 311 dashboard<\/a>. <\/p>\n There are three ways to put in a 311 request: by phone, online<\/a> or through the app<\/a> Dallas 311. Dial 311 within city limits or call 214-670-3111 to request services by phone. <\/p>\n As of 2023, the portal and app are available in Spanish.<\/p>\n Contact your City Council member<\/p>\n Reach out to your individual City Council member with a concern via email or call their chief of staff. You can simultaneously email the mayor and all council members by filling out this form<\/a>. Look up who your city council member is based on your street address using this interactive map<\/a>. <\/p>\n District 1: Chad West, chad.west@dallas.gov<\/a><\/p>\n District 2: Jesse Moreno, jesse.moreno@dallas.gov<\/a><\/p>\n District 3: Zarin D. Gracey, zarin.gracey@dallas.gov<\/a><\/p>\n District 4: Maxie Johnson, maxie.johnson@dallas.gov<\/a>, 214-670-0780<\/p>\n District 5: Jaime Resendez, jaime.resendez@dallas.gov<\/a><\/p>\n District 6: Laura Cadena, laura.cadena@dallas.gov<\/a>, 214-670-4199<\/p>\n District 7: Adam Bazaldua, adam.bazaldua@dallas.gov<\/a> <\/p>\n District 8: Lorie Blair, lorie.blair@dallas.gov<\/a> <\/p>\n District 9: Paula Blackmon, paula.blackmon@dallas.gov<\/a> <\/p>\n District 10: Kathy Stewart, katherine.stewart@dallas.gov<\/a>, 214-670-5958<\/p>\n District 11: Bill Roth, william.roth@dallas.gov<\/p>\n District 12: Cara Mendelsohn, cara.mendelsohn@dallas.gov<\/a> <\/p>\n District 13: Gay Donnell Willis, gay.willis@dallas.gov<\/a> <\/p>\n District 14: Paul E. Ridley, paul.ridley@dallas.gov<\/a> <\/p>\n Watch or attend a City Council meeting<\/p>\n City Council meets every other Wednesday, beginning at 9 a.m., except for the annual July recess. Attend in person at City Hall or watch online<\/a>. Register to speak at a City Council meeting at this link<\/a>. The deadline to register to speak at a council meeting is 5 p.m. the last business day before the meeting.<\/p>\n Reach out to a specific department<\/p>\n