{"id":277516,"date":"2025-10-04T16:14:12","date_gmt":"2025-10-04T16:14:12","guid":{"rendered":"https:\/\/www.europesays.com\/us\/277516\/"},"modified":"2025-10-04T16:14:12","modified_gmt":"2025-10-04T16:14:12","slug":"nyc-granny-loses-life-savings-to-sick-online-scam-claims-banks-are-to-blame-lawsuit","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/us\/277516\/","title":{"rendered":"NYC granny loses life savings to sick online scam, claims banks are to blame: lawsuit"},"content":{"rendered":"<p>An Upper East Side granny lost her entire life savings to cold-hearted online scammers \u2013 and now, she\u2019s taking her banks to court.\u00a0<\/p>\n<p>The twisted scheme began in August 2023, when a pop-up window on 86-year-old Nina Mortellito\u2019s computer falsely warned her that her bank accounts had been hacked, according to a lawsuit filed Friday in Manhattan Supreme Court.\u00a0<\/p>\n<p>Over the next nine months, Mortellito \u2013 who suffers from age-related memory issues \u2013 was convinced by the fraudsters to withdraw a total of approximately $700,000 in a series of unusual withdrawals, and send them the dough for safekeeping, according to court papers.\u00a0<\/p>\n<p>Upper East Sider Nina Mortellito, 86, was scammed out of her entire life savings \u2014 because of her banks\u2019 negligence, the lawsuit contends.  Courtesy of Robert Georges<\/p>\n<p>She withdrew a total of around $275,000 from her Merrill Lynch accounts, and transferred it to the scammers, who had convinced her that the money must be converted into gold bullion in order to be secure, and wired another $150,000 from her TD Bank account to a gold bullion dealer in Texas, according to the court docs.<\/p>\n<p>The elderly woman also mailed off a $30,000 check, and took out over $100,000 from her accounts at UBS Bank at the fraudsters\u2019 instructions, according to the suit.\u00a0<\/p>\n<p>The sudden and large transactions were completely out of character for Mortellito, whose withdrawals never topped $5,000 in the over 30 years that TD Bank managed her accounts, and in the two decades she banked with UBS, the court papers claimed.\u00a0<\/p>\n<p>The banks knew <a href=\"https:\/\/nypost.com\/2024\/07\/07\/us-news\/scammers-get-away-with-billions-from-elderly-americans-every-year\/\" target=\"_blank\" rel=\"noopener\">she was vulnerable to scammers <\/a>and added her niece as a co-trustee to the accounts to increase \u201coversight and financial safeguards\u201d in April 2022, according to the court docs.\u00a0<\/p>\n<p>But nobody at the banks raised any alarms, the lawsuit charged.\u00a0<\/p>\n<p>Mortellito withdrew a total of around $275,000 from her Merrill Lynch accounts and transferred it to the scammers, according to court papers. Getty Images<\/p>\n<p>\u201cWe are extremely disappointed the banks have not acted according to reasonable professional standards. We are left with no choice but to bring this lawsuit, which we hope will bring real change to the banks\u2019 policies and procedures, lessening the chances this will happen to others,\u201d said Stephen Kuhn, the granny\u2019s nephew-in-law.\u00a0<\/p>\n<p>On top of being stripped of her financial means to participate in activities she loves \u2013 including theater, dinners with friends, traveling and gift-giving \u2013 Mortellito has wrestled with \u201ca heavy sense of guilt\u201d since falling victim to the scam, her family told The Post. <\/p>\n<p>Mortellito and her lawyer are seeking unspecified damages against the banks, whom they\u2019re suing for negligence.<\/p>\n<p>Mortellito has wrestled with \u201ca heavy sense of guilt\u201d since falling victim to the scam, her family told The Post. Courtesy of Robert Georges<\/p>\n<p>\u201cThe banks need to take reasonable steps to <a href=\"https:\/\/nypost.com\/2025\/03\/07\/us-news\/romance-scammers-target-older-americans-out-of-life-savings\/\" target=\"_blank\" rel=\"noopener\">protect their customers, especially the elderly<\/a>, who are uniquely susceptible to online scammers. Here, the banks repeatedly failed to exercise due diligence which caused [Mortellito] to lose her life savings,\u201d said Mortellito\u2019s lawyer, Robert Georges of Konta Georges &amp; Buza PC.\u00a0<\/p>\n<p>\u201cWe are proud of our client and her family\u2019s bravery in coming forward and we are going to hold these institutions responsible,\u201d Georges added.\u00a0<\/p>\n<p>Bank of America,\u00a0which owns Merrill Lynch,\u00a0\u00a0did not have a comment when contacted by The Post Friday.<\/p>\n<p>UBS Bank declined to comment and TD Bank said it does not comment on pending litigation.<\/p>\n","protected":false},"excerpt":{"rendered":"An Upper East Side granny lost her entire life savings to cold-hearted online scammers \u2013 and now, she\u2019s&hellip;\n","protected":false},"author":3,"featured_media":277517,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5122],"tags":[5229,259,77903,820,336,10476,5248,6459,405,403,5226,5225,5228,5227,23988,67,586,132,5230,26318,68,1154,2969],"class_list":{"0":"post-277516","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-new-york","8":"tag-america","9":"tag-banks","10":"tag-elderly-care","11":"tag-fraud","12":"tag-lawsuits","13":"tag-manhattan-supreme-court","14":"tag-metro","15":"tag-money","16":"tag-new-york","17":"tag-new-york-city","18":"tag-newyork","19":"tag-newyorkcity","20":"tag-ny","21":"tag-nyc","22":"tag-scams","23":"tag-united-states","24":"tag-united-states-of-america","25":"tag-unitedstates","26":"tag-unitedstatesofamerica","27":"tag-upper-east-side","28":"tag-us","29":"tag-us-news","30":"tag-usa"},"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@us\/115316789395355216","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/posts\/277516","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/comments?post=277516"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/posts\/277516\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/media\/277517"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/media?parent=277516"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/categories?post=277516"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/tags?post=277516"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}