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CrowdStrike outage: Flights delayed, canceled at Sky Harbor in Phoenix<\/p>\n
Sky Harbor experienced flight delays and cancellations from the Crowdstrike outage. Emergency services in metro Phoenix experienced disruptions.<\/p>\n
Mark Henle and Diana Payan<\/p>\n
Phoenix Sky Harbor International Airport experienced numerous delays<\/a> and cancellations on Tuesday, July 1, as a result of severe weather in the Northeast.<\/p>\n Nationwide, hundreds of flights at airports in New York City, Boston, Philadelphia and Washington, D.C., were canceled because of thunderstorms. These airports accounted for most of the 1,390 canceled flights in the U.S. on Tuesday, according to flight tracking website FlightAware<\/a>.<\/p>\n The Federal Aviation Administration issued ground stops and ground delays at the airports, preventing planes from taking off.<\/p>\n Nine flights at Sky Harbor were canceled Tuesday, all of which involved Northeast itineraries. Another 220 flights were delayed, including but not limited to Northeast airports.<\/p>\n What is causing flight cancellations?<\/p>\n Severe weather on the East Coast is disrupting airport operations. Parts of the Northeast and mid-Atlantic regions are under watches or warnings for severe thunderstorms and floods, according to the National Weather Service<\/a>.<\/p>\n The FAA issued ground stops and\/or ground delays for the three major airports serving the New York City area (LaGuardia, JFK and Newark), the three major airports serving the Washington, D.C., area (Reagan National, Dulles and Baltimore), Boston and Philadelphia for most of Tuesday, according to the FAA’s National Airspace System<\/a>.<\/p>\n What is an FAA ground stop advisory?<\/p>\n The FAA can order a ground stop when it’s not safe for flights to take off or land at an airport.<\/p>\n It can also order a ground delay, which is when flights destined for an airport experiencing adverse conditions must delay their takeoffs, according to the FAA.<\/p>\n The FAA can order a ground delay or ground stop but it does not cancel flights.<\/p>\n Will I get compensation if my flight is canceled?<\/p>\n Airlines issued travel advisories for July 1 flights because of the Northeast weather, allowing travelers to change their flights without paying fare differences, or get refunds for canceled travel.<\/p>\n American Airlines<\/a> is waiving change fees and fare differences for travelers flying to or from 10 East Coast airports as long as they booked their ticket by June 28, can travel by July 3 and maintain the same fare class and city pairs.<\/p>\n Southwest Airlines<\/a> is allowing passengers flying to or from 10 airports to rebook or travel standby within 14 days, as long as they maintain the original city pairs. Flyers who choose to cancel their trip when their flight is canceled or significantly delayed may be eligible for a refund for the unused ticket, even if their ticket was nonrefundable.<\/p>\n