One expert<\/a> already estimated the total impact of the disruption will be in the billions of dollars.\n <\/p>\n\n \u201cIt creates a very large single point of failure that then impacts operations at warehouses, deliveries, people being able to sell their goods and services to websites,\u201d Jacob Bourne, an analyst at eMarketer, told CNN.\n <\/p>\n
\n Debi Dougherty and her husband were affected by the AWS fallout on nearly every stop of their Monday morning errands in and around New Albany, Indiana.\n <\/p>\n
\n To start the day, Dougherty was pinged with Ring alerts that there was a car in her driveway, but she couldn\u2019t view the camera. She figured it was a Ring issue.\n <\/p>\n
\n However, when at the doctor\u2019s office for her husband\u2019s first radiation therapy appointment, the scheduling software was so spotty that it took 40 minutes to book the next 25 days of appointments \u2013 something that usually only takes a few minutes.\n <\/p>\n
\n The next stop at Kohl\u2019s brought more delays. The line was backed up because the credit card reader was on the fritz.\n <\/p>\n
\n The Doughertys then stopped for lunch at Cattleman\u2019s Roadhouse, where the manager offered to pay for their meal because the restaurant was unable to process cards.\n <\/p>\n
\n \u201cHe said, \u2018This is no fault of yours, and you\u2019re already eating. I don\u2019t guess you all have cash?\u2019\u201d Debi Dougherty said. \u201cAnd we both looked at each other, and I\u2019m like, \u2018Not enough to cover this meal.\u2019\u201d\n <\/p>\n
\n Still, she said, the Monday morning experience was \u201cfrightening\u201d to say the least, knowing how dependent society is on technology.\n <\/p>\n
\n \u201c(The businesses) put all their eggs in one (AWS) basket, because it\u2019s affected so many different industries,\u201d she said. \u201cAnd, perhaps, that\u2019s not the smartest thing to do.\u201d\n <\/p>\n
\n Cattleman\u2019s, which uses the Toast point-of-sale system that\u2019s reliant on AWS, was grateful that the outage happened on a Monday, and not a Friday, Saturday or Sunday, said Cameron Sharp, the New Albany location\u2019s general manager.\n <\/p>\n
\n \u201cIf this goes into multiday, or heaven forbid \u2013 and let me find some wood here so I can knock on it \u2013 goes into the weekend, we\u2019re in trouble,\u201d Sharp said.\n <\/p>\n
\n Sharp ultimately had to comp just the one meal Monday before realizing that one Toast terminal at the restaurant could store the transactions.\n <\/p>\n
\n \u201cOur entire economy is based on commerce,\u201d he said. \u201cBecause we\u2019re so tied together, this (AWS outage) is going to screw with a lot of folks.\u201d\n <\/p>\n
\n Over in the broader Houston area, Dia Giordano was spending her Monday trying to untangle the mess that the outage made for her three businesses: an Italian restaurant, eight mental health clinics and a couple of rental properties.\n <\/p>\n
\n DoorDash was \u201cblowing up\u201d her phone starting at 2 a.m., warning that the online ordering system, which is run through Toast, was down.\n <\/p>\n
\n \u201cWhat that means is one-third of my business is gone for the day,\u201d she told CNN. \u201cAt least with the publicity (of the outage), people might be understanding, but I\u2019m still getting messages asking if we\u2019re open, because the website is just gone. It\u2019s just not there.\u201d\n <\/p>\n
\n Toast, when reached Monday, declined comment.\n <\/p>\n
\n At Giordano\u2019s mental health clinics, her practitioners and administrative staff members were unable to validate clients\u2019 insurance information because the online clearinghouse for that information wasn\u2019t working.\n <\/p>\n
\n And on top of that, Venmo was down, meaning she couldn\u2019t receive the rental payments she normally would.\n <\/p>\n
\n \u201cWe\u2019re just kind of playing it by ear, moment by moment,\u201d she said.\n <\/p>\n
\n But in the meantime, regarding the reliance on tech, \u201cit\u2019s frightening,\u201d she said.\n <\/p>\n","protected":false},"excerpt":{"rendered":"It took a day without Amazon Web Services for Americans to realize how reliant the internet is on…\n","protected":false},"author":3,"featured_media":321166,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[19],"tags":[712,158,67,132,68],"class_list":{"0":"post-321165","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-internet","8":"tag-internet","9":"tag-technology","10":"tag-united-states","11":"tag-unitedstates","12":"tag-us"},"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@us\/115412195269969893","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/posts\/321165","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/comments?post=321165"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/posts\/321165\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/media\/321166"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/media?parent=321165"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/categories?post=321165"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/tags?post=321165"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}