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LOS ANGELES<\/strong> – A San Fernando Valley neighborhood<\/a> has been without internet and phone service for two weeks. There’s no word from AT&T on when it could be restored.<\/p>\n Several blocks near Lassen Street and Corbin Avenue in Chatsworth<\/a> were impacted.<\/p>\n The outage includes the home of Michael Updegraff.<\/p>\n “My wife was working from home, called me and said, ‘Hey, there’s no internet? Can I reset the router?’ So we tried all the usual steps to no avail, but nothing seemed to work,” said Updegraff.<\/p>\n When the reset didn’t work, he checked the AT&T mobile application and found his house was part of a major outage, but with few more details.<\/p>\n “About a week ago, there was an AT&T field tech that was in a truck up the street. I talked to him for a minute, and he said that somebody had gotten into one of AT&T’s vaults and cut out some cable<\/a>. So that’s where the problem lies,” said Updegraff.<\/p>\n LAPD says cables and copper wires<\/a> like those used by cable and internet providers are a hot target for thieves. As FOX 11 has reported, the theft continues to be a major issue across Los Angeles County.<\/p>\n “I get that the whole thing about somebody cutting the cable out isn’t AT&T’s fault. I get it, people do bad stuff. My problem is their communication, or lack thereof, because I haven’t gotten an email from them, and I haven’t gotten a text from them,” said Updegraff.<\/p>\n AT&T sent FOX 11 a statement saying in part: “We\u2019re working to restore home phone and internet service to customers in southeast Chatsworth, following a recent act of copper theft… We\u2019re actively working with local law enforcement as they are investigating to find those responsible.”<\/p>\n The company could not tell us when service would be restored.<\/p>\n Chatsworth<\/a>Los Angeles<\/a>Crime and Public Safety<\/a>Instastories<\/a> <\/p>\n","protected":false},"excerpt":{"rendered":"LOS ANGELES – A San Fernando Valley neighborhood has been without internet and phone service for two weeks.…\n","protected":false},"author":3,"featured_media":391127,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5123],"tags":[1582,276,113825,6082,9994,2961,26074,224,6080,5337,50,6166,68],"class_list":{"0":"post-391126","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-los-angeles","8":"tag-ca","9":"tag-california","10":"tag-chatsworth","11":"tag-crime-publicsafety","12":"tag-instastories","13":"tag-la","14":"tag-la-los-angeles-county","15":"tag-los-angeles","16":"tag-los-angeles-county","17":"tag-losangeles","18":"tag-news","19":"tag-series","20":"tag-us"},"share_on_mastodon":{"url":"","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/posts\/391126","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/comments?post=391126"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/posts\/391126\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/media\/391127"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/media?parent=391126"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/categories?post=391126"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/tags?post=391126"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}