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Ananth Mohan, who has served as Elara Caring\u2019s chief operating officer since 2021, stepped into the role of CEO last month. <\/p>\n
With Mohan at the helm<\/a>, Elara Caring has set its sights on enhancing high-acuity care in the home, achieving a seamless patient experience across the company\u2019s multiple services lines and driving further innovation.<\/p>\n Strengthening Elara Caring\u2019s high-acuity care delivery remains a strategic priority, as the company continues to see patients that have increasingly complex needs, according to Mohan.<\/p>\n \u201cWe lean into that with every one of our service lines,\u201d he told Home Health Care News. \u201cWe are the company that our partners trust, and we meet the challenges head on, with skill and compassion.\u201d<\/p>\n Elara Caring is one of the largest<\/a> home-based care providers in the U.S. The Dallas-based company has roughly 200 locations across seven states and serves over 60,000 patients. The company\u2019s service lines include home health, hospice, personal care, behavioral health, palliative care and more. <\/p>\n Elara Caring\u2019s focus on high-acuity care delivery dovetails with its goal to cultivate a more integrated patient care experience across its many services lines.<\/p>\n \u201cWe believe in the continuum of care \u2026 ElaraConnect is our wraparound for that,\u201d Mohan said. \u201cA seamless patient experience across the different care types and levels of care is very much who we are. That will continue to be a big focus of investment for us.\u201d<\/p>\n Over the years, Elara Caring has been part of a cohort of companies that have strategically positioned their organizations as a home-based care one-stop-shop<\/a>. <\/p>\n Innovation is also top of mind for Mohan, especially when it comes to AI-adoption. Last year, Elara Caring began utilizing Apricot<\/a>, a generative AI platform, to help clinicians manage documentation.<\/p>\n Last year, the company also partnered with Constant Therapy Health<\/a> to deliver AI-enabled speech-language and cognitive therapy. <\/p>\n \u201cFor us, the point of technology and AI is to enable more patient and caregiver time,\u201d Mohan said. \u201cThat\u2019s the purpose. We will deploy technology towards anything we can remove to increase that.\u201d <\/p>\n Mohan confirmed that Elara Caring is also exploring other use cases for AI-tools at the company. However, he was quick to explain that the company isn\u2019t implementing technology for its own sake.<\/p>\n \u201cUltimately for us, it\u2019s not about technology,\u201d Mohan said. \u201cIt\u2019s about the technology enabling the care we provide. We will pilot, we\u2019ll evolve, we\u2019ll adapt. It\u2019s got to prove out in our delivery of care. That\u2019s the goal. We\u2019ll be cautious to scale anything until we can prove the value.\u201d <\/p>\n Value-based care, M&A and challenges ahead <\/strong><\/p>\n When factoring Elara Caring\u2019s goals around high-acuity care, technological innovation and creating a more integrated patient care experience, value-based care falls in line with these priorities.<\/p>\n One of the ways the company has positioned itself for value-based care success is by investing<\/a> in virtual primary care options via Teladoc Health.<\/p>\n Along with the rest of the home health industry, Elara Caring is also engaging with value-based care through the Home Health Value-Based Purchasing (HHVBP) model<\/a>. In the past, Elara Caring noted<\/a> that HHVBP allowed the company to learn more about what was working at its various locations and what wasn\u2019t. <\/p>\n \u201cIf you think about the components, quality metrics with an addition of hospitalization and outcomes, and then with a patient satisfaction component, it is who we want to be, and it\u2019s aligned with the value-based care future,\u201d Mohan said. \u201cIt\u2019s a learning muscle for our industry, but we think it\u2019s a really good one.\u201d<\/p>\n Aside from its value-based care focus, Elara Caring is also navigating the same operational and financial pain points as its industry peers.<\/p>\n