{"id":561236,"date":"2026-02-02T15:56:11","date_gmt":"2026-02-02T15:56:11","guid":{"rendered":"https:\/\/www.europesays.com\/us\/561236\/"},"modified":"2026-02-02T15:56:11","modified_gmt":"2026-02-02T15:56:11","slug":"toxic-culture-alleged-inside-colorado-behavioral-health-administration","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/us\/561236\/","title":{"rendered":"Toxic culture alleged inside Colorado Behavioral Health Administration"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\" lazyautosizes lazyload\" alt=\"Colorado Behavioral Health Administration Commissioner Dannette Smith (Photo courtesy of Behavioral Health Administration)\" width=\"756\" data- src=\"https:\/\/www.europesays.com\/us\/wp-content\/uploads\/2026\/02\/TDP-Z-DANNETTESMITH.jpg\" data-attachment-id=\"7411867\" \/>Colorado Behavioral Health Administration Commissioner Dannette Smith (Photo courtesy of Behavioral Health Administration)<\/p>\n<p>At 9 a.m. on Nov. 14, 2024, a group of 25 leaders from Colorado\u2019s <a href=\"https:\/\/bha.colorado.gov\/\" target=\"_blank\" rel=\"noopener\">Behavioral Health Administration<\/a> gathered in a meeting room at the agency\u2019s headquarters near Cherry Creek for what was billed as a fireside chat.<\/p>\n<p>The division head, Commissioner Dannette Smith, began by instructing everyone in the room to place their phones, computers and notepads to the side so they couldn\u2019t be accessed. She proceeded to read a series of notecards that the employees had written at the start of her tenure as commissioner, listing the goals and values they hoped she would bring to the role.<\/p>\n<p>Smith expressed concern that a BHA calendar had been improperly shared with someone outside the agency, lamenting a violation of trust.<\/p>\n<p>The commissioner then made reference to \u201ccutting their throats,\u201d which multiple attendees later told outside investigators that they interpreted as a direct threat.<\/p>\n<p>\u201cIt felt like a scare tactic to be honest\u2026 it didn\u2019t feel violent like (she) would actually slit my throat,\u201d an unnamed employee told investigators, according to a report compiled by an outside law group, which detailed the meeting. \u201cIt was a turn of a phrase, but it was \u2018I will destroy you.&#8217;\u201d<\/p>\n<p>The 2024 meeting and subsequent investigation, which have not been previously reported, illuminate the intense atmosphere and what many workers say was a toxic and unsafe workplace at the state agency under Smith\u2019s leadership.<\/p>\n<p>Nine current and former BHA staffers told The Denver Post that Smith fostered a chaotic and stressful work culture, which forced many people to seek other employment opportunities. The commissioner, several employees said, exhibited paranoid tendencies and managed through fear.<\/p>\n<p>It became a dark, running joke in the office, several said: The state agency responsible for promoting mental well-being was tanking the psychological health\u00a0of many of its workers.<\/p>\n<p>\u201cFor an agency that\u2019s supposed to direct mental health, if we can\u2019t maintain our own mental health, then we can\u2019t do what needs to be done for the citizens of the state,\u201d one current BHA worker told The Post, speaking on the condition of anonymity for fear of retaliation.<\/p>\n<p>As The Post was reporting this story, Gov. Jared Polis\u2019 office on Wednesday announced Smith\u2019s retirement from the cabinet-level position. Her last day is Feb. 27. \u201cShe was not asked to resign,\u201d Shelby Wieman, the governor\u2019s press secretary, said in an email.<\/p>\n<p>Smith, through a BHA spokesperson, declined an interview request and did not address a list of questions from The Post.<\/p>\n<p>In a statement, Smith said she\u2019s confident that her record has \u201creflected the progress achieved by the agencies I have led; the enduring professional relationships I\u2019ve cultivated with current and former staff, colleagues and community members (and) most importantly, the work carried out under my direction that I believe has improved the lives of individuals and families in Colorado and across the nation \u2014 speaks for itself.\u201d<\/p>\n<p>\u201cWhile no leader will ever please everyone, and public service inevitably brings differing opinions and scrutiny, I have consistently remained focused on acting in the best interests of the communities served and conducting myself with intention, integrity and professionalism,\u201d she wrote.<\/p>\n<p>\u2018Who are the leaks in the ship?\u2019<\/p>\n<p>The BHA was <a href=\"https:\/\/bha.colorado.gov\/about\/who-we-are\/our-origins-behavioral-health-taskforce\" target=\"_blank\" rel=\"noopener\">born out of a behavioral health task force<\/a> commissioned by Polis in 2019. The mission of the group was to evaluate and set the roadmap to improve the current behavioral health system in the state.<\/p>\n<p>In 2021, Polis <a href=\"https:\/\/cdhs.colorado.gov\/press-release\/gov-polis-signs-bill-to-transform-colorados-behavioral-health-system\" target=\"_blank\" rel=\"noopener\">signed a bill<\/a> establishing the new Behavioral Health Administration. The goal: to streamline, coordinate and integrate mental health and substance use programs and funding under one government entity. The department officially opened its doors in 2022.<\/p>\n<p>But the nascent agency experienced rapid turnover, pushed-back deadlines and a revision of its core mission, <a href=\"https:\/\/www.denverpost.com\/2023\/07\/31\/colorado-behavioral-health-administration-mental-health-addiction-treatment\/\" target=\"_blank\" rel=\"noopener\">The Post reported in 2023<\/a>.<\/p>\n<p>Polis, just 15 months after standing up the department, fired its first commissioner, Dr. Morgan Medlock, without explanation.<\/p>\n<p>Medlock later <a href=\"https:\/\/www.denverpost.com\/2025\/04\/16\/morgan-medlock-behavioral-health-administration-lawsuit-discrimination-polis\/\" target=\"_blank\" rel=\"noopener\">sued the state and several leaders, including Polis<\/a>, for allegedly firing her because of her race. The former commissioner, who is Black, alleged the head of the Colorado Department of Human Services treated her \u201cless favorably\u201d than non-Black members of the governor\u2019s cabinet, and that she was discriminated and retaliated against.<\/p>\n<p>Following the tenure of an interim leader, Smith took the helm in February 2024 after five years running the Nebraska Department of Health and Human Services.<\/p>\n<p>Quickly, employees say they noticed a shift in work culture.<\/p>\n<p>Smith was demanding from the onset, but workers felt the goalposts were constantly moving, current and former staffers told The Post. Several said leadership would give them projects to do, only to realize that other people had been given the same assignment. Some work would be deemed high priority and staffers would rush to complete it, only to see it languish without any action.<\/p>\n<p>Those who worked closely with Smith came to realize that everything revolved around her whims, staffers said.<\/p>\n<p>\u201cIt was always, \u2018I don\u2019t care what you\u2019re doing; you will drop what you\u2019re doing and come talk to me,&#8217;\u201d one former employee said, speaking on the condition of anonymity since they still work in the industry.\n<\/p>\n<p>Smith liked to use metaphors, which didn\u2019t always land with her subordinates. Early on, she said the BHA was like a baby in diapers and everyone was crawling around, staffers said. Smith, she said of herself, was the parent who needed to discipline the baby.<\/p>\n<p>Many current and former workers who spoke to The Post said the atmosphere at work was always tense. One person said they could feel the air thicken when they came into the office. Another said they could tell Smith\u2019s mood based on how she walked in the office \u2014 her steps either light and airy or heavy stomps that indicated she was upset with something.<\/p>\n<p>It was hard, staffers said, to get on Smith\u2019s good side.<\/p>\n<p>\u201cI was honestly afraid and lived in fear every day for months,\u201d one former BHA employee said, speaking on the condition of anonymity because they still work for the state and fear retribution. \u201cI went through professional hell.\u201d\n<\/p>\n<p>Smith also displayed regular paranoia about her staff leaking information to the governor\u2019s office or the Department of Human Services, workers said. She was constantly worried that she was being recorded, staffers said, and questioned meeting attendees about what they were doing on their phones. \u201cWho are the leaks in the ship?\u201d Smith asked.<\/p>\n<p>She set up meetings in which everyone sat in a half-circle so she could view the whole room at once. Multiple employees said she made people go one by one, verbally confirming to her that nothing said in the meeting would leave the room.<\/p>\n<p>\u201cIt was very paranoid, as opposed to building a culture of trust,\u201d one former employee said, speaking on the condition of anonymity because they still work for the state and fear retaliation.\n<\/p>\n<p>The fireside chat<\/p>\n<p>These issues reached a boiling point during the November 2024 fireside chat.<\/p>\n<p>After the comment about cutting people\u2019s throats, Smith told the group that they needed to call her the following morning to tell her whether they were \u201cin\u201d or if they were \u201cout,\u201d the investigative report states.<\/p>\n<p>Shortly after the meeting, a worker filed a workplace violence incident report, outlining their concerns with Smith\u2019s language.<\/p>\n<p>The state later that month hired an outside firm, <a href=\"https:\/\/ilgdenver.com\/\" target=\"_blank\" rel=\"noopener\">Investigations Law Group<\/a>, to assess whether the commissioner made \u201cphysically and psychologically threatening comments\u201d and whether she threatened the job security of her staff or violated department policy.<\/p>\n<p>The 24-page probe, completed in February and obtained by The Post through an open records request, found Smith did make a comment that centered on cutting and bleeding, though most of the attendees did not take this literally.<\/p>\n<p>Two witnesses, though, said they viewed the \u201cslit a throat\u201d comment as job-related retaliation.<\/p>\n<p>\u201cIt was very much a threat of, \u2018If you don\u2019t like it, I\u2019ll make sure you\u2019re not here anymore,&#8217;\u201d the former employee who spoke about paranoia told The Post.\n<\/p>\n<p>The investigation, which cost the state $20,000, concluded that the comment did not communicate a threat of imminent physical harm, though the report called the comments \u201cunusual, to say the least, in a workplace setting.\u201d The firm found Smith\u2019s comments violated the department\u2019s code of conduct, as they were not \u201cprofessional,\u201d \u201crespectful\u201d or \u201ccourteous.\u201d<\/p>\n<p>Smith told investigators that she recognizes her directness \u201chas hurt people,\u201d and that her commanding presence can be intimidating to some.<\/p>\n<p>\u201cI have a way of being \u2014 Lord have mercy \u2014 I can be direct to the place that somebody who doesn\u2019t know me might think I am being too edgy,\u201d she said in the report.<\/p>\n<p>\u201cI give analogies all the time,\u201d she added. \u201cSome they really like and some they really don\u2019t.\u201d<\/p>\n<p>Several witnesses told investigators that they felt threatened by Smith\u2019s mandate to tell her whether they were in or out. One called the meeting \u201cborderline hostile.\u201d<\/p>\n<p>\u201cYou were close to feeling like, \u2018If I don\u2019t say yes, I\u2019m in trouble,&#8217;\u201d that unnamed person said, according to the report. \u201cIt was not the most direct threat ever, but implied.\u201d<\/p>\n<p>The report concluded that Smith\u2019s comments \u201creasonably communicated a threat to employees\u2019 job security.\u201d<\/p>\n<p>\u2018Really hard, really taxing and not healthy\u2019<\/p>\n<p>This challenging work culture threatened the mental well-being of its workers, current and former staff said.<\/p>\n<p>Several said they began taking medication for depression or anxiety during their time at BHA. Others said they needed regular therapy. Many talked about seeing their coworkers crying at their desks or in their cars.<\/p>\n<p>\u201cIt was really hard, really taxing and not healthy,\u201d one former employee said. \u201cI needed to step away. My family said, \u2018Please stop, this isn\u2019t great.&#8217;\u201d\n<\/p>\n<p>\u201cMy body is in a constant state of fight or flight,\u201d this worker added.<\/p>\n<p>Some said they dreaded going into work or suffered panic attacks before meetings. They constantly feared they\u2019d be interrupted and told they were dumb or didn\u2019t know what they were talking about.<\/p>\n<p>Former employees said they noticed a visible difference in their mood and health once they left BHA. Their faces grew brighter, their sleep better.<\/p>\n<p>\u201cWhen I go for walks now, I can see the world around me again, like my eyes had been closed for the past few years,\u201d the former staffer who spoke about their fight-or-flight response said.\u00a0\u201cIt\u2019s very pleasant to feel present in my life again.\u201d<\/p>\n<p>The irony that they worked for the state\u2019s mental health agency was not lost on staff.<\/p>\n<p>\u201cIt\u2019s incredibly sad that while working for a mental health agency, my mental health has been the worst I\u2019ve ever experienced,\u201d a current employee said, speaking on the condition of anonymity for fear of retribution.<\/p>\n<p>The governor, in a statement Wednesday announcing Smith\u2019s retirement, thanked the commissioner for being a \u201cstrong leader.\u201d<\/p>\n<p>\u201cShe led the agency at a critical time, and helped implement the vision of the BHA to provide access to behavioral health care services to all Coloradans,\u201d Polis said. \u201cWe appreciate her service to Colorado and wish her the best of luck in this next chapter.\u201d<\/p>\n<p>Smith called it an \u201chonor and a pleasure to serve the people of Colorado,\u201d saying the BHA \u201cmade transformational changes to our state and increased access to the mental health services people need and deserve.\u201d<\/p>\n<p>Those who served under her, though, said they hope the change in leadership will result in a healthier place to work.<\/p>\n<p>\u201cThe work that administration does is so critical for people in Colorado,\u201d the former staffer who felt threatened in the 2024 meeting said. \u201cI hope they\u2019re able to focus on that work.\u201d\n<\/p>\n<p><a href=\"https:\/\/myaccount.denverpost.com\/dp\/preference\" target=\"_blank\" rel=\"noopener\">Sign up for our weekly newsletter to get health news sent straight to your inbox.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"Colorado Behavioral Health Administration Commissioner Dannette Smith (Photo courtesy of Behavioral Health Administration) At 9 a.m. on Nov.&hellip;\n","protected":false},"author":3,"featured_media":561237,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[35],"tags":[4439,116395,9577,392,8605,6017,16956,263,4440,454,210,1141,1142,5022,15320,1370,379,517,50,245095,700,67,132,68],"class_list":{"0":"post-561236","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-health-care","8":"tag-colorado","9":"tag-colorado-department-of-human-services","10":"tag-colorado-news","11":"tag-culture","12":"tag-denver","13":"tag-depression","14":"tag-discrimination","15":"tag-employment","16":"tag-front-range","17":"tag-government","18":"tag-health","19":"tag-health-care","20":"tag-healthcare","21":"tag-investigation","22":"tag-jared-polis","23":"tag-latest-headlines","24":"tag-lawsuit","25":"tag-mental-health","26":"tag-news","27":"tag-open-records","28":"tag-retirement","29":"tag-united-states","30":"tag-unitedstates","31":"tag-us"},"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@us\/116001858073851401","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/posts\/561236","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/comments?post=561236"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/posts\/561236\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/media\/561237"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/media?parent=561236"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/categories?post=561236"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/tags?post=561236"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}