MANILA, Philippines \u2014 Today, a few seconds of WiFi downtime feels like forever. When the internet connection drops mid-rant or mid-episode or the screen freezes during an important meeting, it\u2019s more than a tech issue\u2014it\u2019s a disruption to your life.<\/p>\n
Always On: A smart hybrid modem to always keep you connected<\/p>\n
When there\u2019s unexpected downtime, PLDT Home\u2019s Always On comes in as a groundbreaking solution. It\u2019s a first-of-its-kind hybrid modem that combines fiber and LTE, with a built-in automatic switchover system.<\/p>\n
Here\u2019s how it works: if the fiber connection goes down, the modem switches to unlimited LTE\u2014no manual setup, no phone tethering and no annoying prompts. And once the fiber is restored, it seamlessly switches back, without the hassle of manually reconnecting your devices. It works as a backup connection but smarter, automatic\u00a0and always ready.<\/p>\n
Even better, if your connection has been running on its backup LTE for 30 minutes straight,\u00a0Always On automatically creates a fault ticket\u00a0for you so you don\u2019t need to call or wait in the queue at the customer service channels. PLDT resolves the connectivity issue while you carry on with your digital activities at home.<\/p>\n
Powered by WiFi 6 technology, the PLDT Home Always On modem delivers high-speed internet (up to 1 Gbps, depending on your plan) across multiple devices, ensuring everyone in the family can stay connected. Whether you’re working, streaming\u00a0or attending class online, you can count on a fast, stable connection that can keep up with your lifestyle.<\/p>\n
Internet outage? You can still be online.<\/p>\n
PLDT Home Always On can\u2019t prevent outages\u2014but it can help you get through them. When fiber is down, it automatically switches to backup LTE so you can stay connected and keep doing what you need to, while PLDT works on restoring your main fiber service. Fiber interruptions often happen for reasons beyond anyone\u2019s control.<\/p>\n
Here are a few real-world examples and why having Always On makes a big difference.<\/p>\n
The weather isn\u2019t always fiber-friendly<\/p>\n
According to PAGASA<\/a>, the Philippines faces around 20<\/a> tropical cyclones a year. Strong winds, falling trees\u00a0and flooded lines regularly knock out fiber infrastructure. Undersea cable cuts are inevitable during these times. These major cable troubles take time to repair but with PLDT Home Always On, you still have internet access while waiting.<\/p>\n Cable theft is a real problem<\/p>\n