{"id":840265,"date":"2026-06-03T00:23:15","date_gmt":"2026-06-03T00:23:15","guid":{"rendered":"https:\/\/www.europesays.com\/us\/840265\/"},"modified":"2026-06-03T00:23:15","modified_gmt":"2026-06-03T00:23:15","slug":"agency-handling-protections-for-michigans-mental-health-patients-under-scrutiny","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/us\/840265\/","title":{"rendered":"Agency handling protections for Michigan\u2019s mental health patients under scrutiny"},"content":{"rendered":"<p class=\"dist__Box-sc-1fnzlkn-0 dist__TextBase-sc-1fnzlkn-3 bYFsJw cuqaEv article-text\"><strong>LANSING, Mich.<\/strong> \u2013 The state agency handling complaints and violations for Michigan\u2019s five mental health hospitals came under scrutiny again on Tuesday.<\/p>\n<p class=\"dist__Box-sc-1fnzlkn-0 dist__TextBase-sc-1fnzlkn-3 bYFsJw cuqaEv article-text\">Office of Recipient Rights Director Raymie Postema gave testimony to and was questioned by lawmakers about what\u2019s been done to improve patient care after an audit last Fall found protections for patients to be \u201cinsufficient.\u201d<\/p>\n<p class=\"dist__Box-sc-1fnzlkn-0 dist__TextBase-sc-1fnzlkn-3 bYFsJw cuqaEv article-text\"><b>&#8212;&gt; <\/b><a href=\"https:\/\/www.clickondetroit.com\/news\/investigations\/2025\/09\/30\/audit-finds-protections-for-michigans-mental-health-patients-insufficient\/\" target=\"_blank\" rel=\"noreferrer nofollow noopener\" title=\"https:\/\/www.clickondetroit.com\/news\/investigations\/2025\/09\/30\/audit-finds-protections-for-michigans-mental-health-patients-insufficient\/\"><b>Audit finds protections for Michigan\u2019s mental health patients \u2018insufficient\u2019<\/b><\/a><\/p>\n<p class=\"dist__Box-sc-1fnzlkn-0 dist__TextBase-sc-1fnzlkn-3 bYFsJw cuqaEv article-text\">The Investigators at Local 4 have exposed a series of problems at the Hawthorn facility in Northville Township starting back in 2022.<\/p>\n<p class=\"dist__Box-sc-1fnzlkn-0 dist__TextBase-sc-1fnzlkn-3 bYFsJw cuqaEv article-text\">The Hawthorn Center is the state\u2019s only psychiatric facility for children.<\/p>\n<p class=\"dist__Box-sc-1fnzlkn-0 dist__TextBase-sc-1fnzlkn-3 bYFsJw cuqaEv article-text\">In 2022, we uncovered that an unannounced active shooter drill was held there without letting employees know that it was just a drill.<\/p>\n<p class=\"dist__Box-sc-1fnzlkn-0 dist__TextBase-sc-1fnzlkn-3 bYFsJw cuqaEv article-text\">Many people, including staff and patients, believed there was a real gunman and several called 911 fearing for their lives.<\/p>\n<p class=\"dist__Box-sc-1fnzlkn-0 dist__TextBase-sc-1fnzlkn-3 bYFsJw cuqaEv article-text\">Since then, the Hawthorn Center has closed, been torn down, and a new facility is being built in its place. In the meantime, the children have been moved to the Walter Reuther Hospital.<\/p>\n<p class=\"dist__Box-sc-1fnzlkn-0 dist__TextBase-sc-1fnzlkn-3 bYFsJw cuqaEv article-text\"><b>&#8212;&gt; <\/b><a href=\"https:\/\/www.clickondetroit.com\/topic\/Hawthorn_Center\/\" target=\"_blank\" rel=\"noreferrer nofollow noopener\" title=\"https:\/\/www.clickondetroit.com\/topic\/Hawthorn_Center\/\"><b>Find all our previous coverage into the Hawthorn Center here.<\/b><\/a><\/p>\n<p class=\"dist__Box-sc-1fnzlkn-0 dist__TextBase-sc-1fnzlkn-3 bYFsJw cuqaEv article-text\">The audit of the Office of Recipient Rights released last fall found that:<\/p>\n<ul class=\"dist__Box-sc-1fnzlkn-0 kDvXdO font_openSans articleList\">\n<li class=\"dist__Box-sc-1fnzlkn-0 dist__StackBase-sc-1fnzlkn-7 ecGWWE iQviKm\">\n<p>Nearly 30% of complaints alleging abuse, neglect, serious injury, or death, were not retrieved or acted on until 2 to 12 days after being filed. The state\u2019s supposed to respond within 24 hours.<\/p>\n<\/li>\n<li class=\"dist__Box-sc-1fnzlkn-0 dist__StackBase-sc-1fnzlkn-7 ecGWWE iQviKm\">\n<p>More than 10% of complaints lacked a date stamp, meaning it was impossible to tell if the state\u2019s actions were timely.<\/p>\n<\/li>\n<\/ul>\n<p class=\"dist__Box-sc-1fnzlkn-0 dist__TextBase-sc-1fnzlkn-3 bYFsJw cuqaEv article-text\">\u201cAt the time of the audit, the staff were pulling complaints from complaint boxes that are in each one of the service units twice weekly. We have increased that to daily, other than weekends and holidays,\u201d Postema said.<\/p>\n<p class=\"dist__Box-sc-1fnzlkn-0 dist__TextBase-sc-1fnzlkn-3 bYFsJw cuqaEv article-text\">Since the audit, Postema told lawmakers that:<\/p>\n<ul class=\"dist__Box-sc-1fnzlkn-0 kDvXdO font_openSans articleList\">\n<li class=\"dist__Box-sc-1fnzlkn-0 dist__StackBase-sc-1fnzlkn-7 ecGWWE iQviKm\">\n<p>Staff has been trained to date stamp documents when they receive them.<\/p>\n<\/li>\n<li class=\"dist__Box-sc-1fnzlkn-0 dist__StackBase-sc-1fnzlkn-7 ecGWWE iQviKm\">\n<p>The Office of Recipient Rights currently have 25 staff members and are looking to get funding to hire 2 more.<\/p>\n<\/li>\n<li class=\"dist__Box-sc-1fnzlkn-0 dist__StackBase-sc-1fnzlkn-7 ecGWWE iQviKm\">\n<p>They currently have a goal of transitioning their record-keeping to an electronic system.<\/p>\n<\/li>\n<\/ul>\n<p class=\"dist__Box-sc-1fnzlkn-0 dist__TextBase-sc-1fnzlkn-3 bYFsJw cuqaEv article-text\">Postema says things are improving, but Rep. Luke Meerman says families have a different perspective.<\/p>\n<p class=\"dist__Box-sc-1fnzlkn-0 dist__TextBase-sc-1fnzlkn-3 bYFsJw cuqaEv article-text\">\u201cI would say that somehow we have to sort of collectively try to do something different. Because, again, all we\u2019re hearing from parents and people on the ground is that we\u2019re getting less care.\u201d<\/p>\n<p class=\"dist__Box-sc-1fnzlkn-0 dist__TextBase-sc-1fnzlkn-3 bYFsJw cuqaEv article-text\"><b>Sen. Michael Webber (R-Rochester Hills) released the following statement on Tuesday:<\/b><\/p>\n<p class=\"dist__Box-sc-1fnzlkn-0 dist__TextBase-sc-1fnzlkn-3 bYFsJw cuqaEv article-text\">\u201cIt is very clear that the Office of Recipient Rights is failing to protect our most vulnerable seeking mental health care. Director Postema\u2019s testimony today failed to demonstrate meaningful changes to restore public trust in the patient complaint system.<\/p>\n<p class=\"dist__Box-sc-1fnzlkn-0 dist__TextBase-sc-1fnzlkn-3 bYFsJw cuqaEv article-text\">\u201cI will not stop fighting until every family can be confident their loved ones are safe, those responsible are held accountable, and this agency can prove it can protect the kids in its care.\u201d<\/p>\n<p class=\"dist__Box-sc-1fnzlkn-0 dist__TextBase-sc-1fnzlkn-3 bYFsJw cuqaEv article-text\"><b>&#8212;&gt; <\/b><a href=\"https:\/\/www.clickondetroit.com\/news\/investigations\/\" target=\"_blank\" rel=\"noreferrer nofollow noopener\" title=\"https:\/\/www.clickondetroit.com\/news\/investigations\/\"><b>Find all our Investigators at Local 4 coverage here.<\/b><\/a><\/p>\n<p class=\"dist__Box-sc-1fnzlkn-0 dist__TextBase-sc-1fnzlkn-3 bYFsJw cuqaEv article-text\">If you need something investigated you can reach out to the Investigators at Local 4 through the <a href=\"https:\/\/help.clickondetroit.com\/home\/\" target=\"_blank\" rel=\"nofollow noopener\" title=\"https:\/\/help.clickondetroit.com\/home\/\"><b>ClickOnDetroit Help Desk<\/b><\/a> or by emailing us directly at <a href=\"https:\/\/www.clickondetroit.com\/news\/investigations\/2026\/06\/02\/agency-handling-protections-for-michigans-mental-health-patients-under-scrutiny\/mailto:Local4Investigators@wdiv.com\" target=\"_blank\" rel=\"nofollow noopener\" title=\"https:\/\/www.clickondetroit.com\/news\/investigations\/2026\/06\/02\/agency-handling-protections-for-michigans-mental-health-patients-under-scrutiny\/mailto:Local4Investigators@wdiv.com\"><b>Local4Investigators@wdiv.com<\/b><\/a>.<\/p>\n<p class=\"dist__Box-sc-1fnzlkn-0 dist__TextBase-sc-1fnzlkn-3 bYFsJw cuqaEv article-text\">You can contact Investigator Karen Drew directly at <a href=\"https:\/\/www.clickondetroit.com\/news\/investigations\/2026\/06\/02\/agency-handling-protections-for-michigans-mental-health-patients-under-scrutiny\/mailto:kdrew@wdiv.com\" target=\"_blank\" rel=\"nofollow noopener\" title=\"https:\/\/www.clickondetroit.com\/news\/investigations\/2026\/06\/02\/agency-handling-protections-for-michigans-mental-health-patients-under-scrutiny\/mailto:kdrew@wdiv.com\"><b>kdrew@wdiv.com<\/b><\/a>, and Kayla Clarke at <a href=\"https:\/\/www.clickondetroit.com\/news\/investigations\/2026\/06\/02\/agency-handling-protections-for-michigans-mental-health-patients-under-scrutiny\/mailto:kclarke@wdiv.com\" target=\"_blank\" rel=\"nofollow noopener\" title=\"https:\/\/www.clickondetroit.com\/news\/investigations\/2026\/06\/02\/agency-handling-protections-for-michigans-mental-health-patients-under-scrutiny\/mailto:kclarke@wdiv.com\"><b>kclarke@wdiv.com<\/b><\/a><b>.<\/b><\/p>\n<p>Copyright 2026 by WDIV ClickOnDetroit &#8211; All rights reserved.<\/p>\n","protected":false},"excerpt":{"rendered":"LANSING, Mich. \u2013 The state agency handling complaints and violations for Michigan\u2019s five mental health hospitals came under&hellip;\n","protected":false},"author":3,"featured_media":840266,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_share_on_mastodon":"0"},"categories":[36],"tags":[344138,210,15780,38410,517,115982,67,132,68,28887],"class_list":["post-840265","post","type-post","status-publish","format-standard","has-post-thumbnail","category-mental-health","tag-hawthorn-center","tag-health","tag-investigations","tag-investigators","tag-mental-health","tag-oakland-county","tag-united-states","tag-unitedstates","tag-us","tag-wayne-county"],"share_on_mastodon":{"url":"","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/posts\/840265","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/comments?post=840265"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/posts\/840265\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/media\/840266"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/media?parent=840265"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/categories?post=840265"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/tags?post=840265"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}