![\"WBAL](\"https:\/\/www.europesays.com\/us\/wp-content\/uploads\/2025\/11\/wbal.png\")
<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\tTHE CUSTOMER YOU SPOKE TO DID SEE THE GAME, BUT SAYS IT CAME AT A SIGNIFICANT COST. YEAH. THIS IS NOW THE FIFTH STUBHUB CUSTOMER TO SHARE THEIR WORLD CUP TICKET. TROUBLE WITH US. THE COUPLE ACTUALLY ENDED UP GETTING INTO THE GAME THEY BOUGHT TICKETS FOR WITHOUT STUBHUB INTERVENING, BUT THEY HAD TO SPEND THOUSANDS MORE ON NEW TICKETS FROM SOMEWHERE ELSE. JUST TWO HOURS BEFORE THE GAME. IT\u2019S A MOMENT HE\u2019S BEEN DREAMING OF FOR THREE DECADES. I REMEMBER WATCHING THE 94 WORLD CUP AT HOME AS A HOW OLD WAS I THEN? LIKE TEN, 11, 12 YEARS OLD. JUST THINKING, WOW, HOW COOL WOULD IT BE TO BE ABLE TO GO TO A WORLD CUP SOMEDAY? ALBERT SHOIGU KNEW HE HAD TO BE AT THIS YEAR\u2019S WORLD CUP. HE STARTED PLANNING BEFORE THE TEAMS WERE EVEN DECIDED. I WAS WAITING FOR THE FIFA, YOU KNOW, TICKETS TO BECOME AVAILABLE. I SIGNED UP FOR THE DROPS. UNFORTUNATELY NEVER GOT CONTACTED TO BUY THEM DIRECTLY. IN DECEMBER, THE NEW YORK AREA RESIDENT CAME ACROSS TWO TICKETS ON STUBHUB FOR ALMOST $900. I FELT LIKE, YOU KNOW, THIS IS A GREAT DEAL. LIKE, YES, IT\u2019S STILL EXPENSIVE, BUT, YOU KNOW, IT\u2019S PROBABLY ONLY GOING TO GET WORSE. AS WE\u2019VE NOW SEEN HAPPEN. THE CATEGORY THREE TICKETS HAD NO SEAT OR ROW NUMBER ATTACHED, BUT STUBHUB PROMISED THEM BY THE JUNE 13TH MATCH DAY. MONTHS WENT BY. I STARTED REACHING OUT AND LEADING UP, YOU KNOW, THE DAYS LEADING UP TO THAT GAME, JUST TRYING TO FIGURE OUT LIKE, WHEN CAN I EXPECT TO GET MY TICKETS? STUBHUB TOLD SHOIGU THEY COULDN\u2019T HELP HIM UNTIL THREE HOURS BEFORE KICKOFF. ON GAME DAY, HE AND HIS WIFE STARTED MAKING THEIR WAY TO THE STADIUM. THAT\u2019S WHEN STUBHUB TOLD THEM, IT DOESN\u2019T LOOK LIKE WE\u2019RE GOING TO DELIVER THAT. THEY\u2019RE GOING TO THE SELLER IS GOING TO DELIVER THEM. THAT\u2019S WHEN THEY SEND US A LINK, YOU KNOW, FOR REPLACEMENT TICKETS. THAT LINK DIDN\u2019T WORK. WE\u2019RE NOW ALMOST TWO HOURS FROM GAME TIME. YOU KNOW, BOTH OF US ARE, YOU KNOW, KIND OF LIKE WORRIED WE\u2019RE NOT GOING TO MAKE IT. THE LINK LOADED, BUT THE TICKETS WERE GONE. MY WIFE AND I, YOU KNOW, WE MADE A DECISION QUICKLY ON THE FLY. MAYBE IN THE HEAT OF THE MOMENT AND THE EMOTION, WE DECIDED, YOU KNOW, COULD WE FIND TICKETS ELSEWHERE? BECAUSE STUBHUB HAD ALSO TAKEN DOWN THE LISTING FOR THE GAME. SHOIGU BOUGHT TWO TICKETS ON A DIFFERENT SITE FOR ALMOST $3,800, MORE THAN FOUR TIMES WHAT HE ORIGINALLY PAID. I\u2019M LUCKY. LIKE, YOU KNOW, LIKE $3,000 IS NOT GOING TO PUT ME UNDER WHAT I LIKE MY $3,000 BACK. ABSOLUTELY. BECAUSE I DIDN\u2019T DO ANYTHING TO DESERVE TO HAVE TO SPEND THAT MUCH MORE. SHOIGU AND HIS WIFE MADE IT TO THE GAME. STILL PERPLEXED, SHE FOUND OUR COVERAGE OF OTHER CUSTOMERS ISSUES, REALIZING HE WAS NOT ALONE. FOR ME, THIS IS A CLASSIC CASE OF A BIG COMPANY TRYING TO TAKE ADVANTAGE OF THE SITUATION, TRYING TO TAKE ADVANTAGE OF INDIVIDUALS WHO THEY THINK DON\u2019T HAVE A VOICE. STUBHUB BLAMED THE WORLD CUP TICKET ISSUES ON TRANSFER PROBLEMS WITH FIFA, AND SAY IT\u2019S A TECHNICAL PROBLEM, NOT A TICKETING PROBLEM. THEY TOLD US IN A STATEMENT, QUOTE, WE\u2019VE RESPONDED BY STANDING UP A DEDICATED WORLD CUP SUPPORT TEAM AND EXPANDING OUR CAPACITY TO SOURCE REPL\n\t\t\t\t\t\t\t\t\t\t\t<\/p>\n
World Cup fan spends thousands on tickets after StubHub order fails<\/p>\n
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\n\t\t\tUpdated: 5:58 PM EDT Jun 29, 2026\n\t\t<\/p>\n