JACKSONVILLE, Fla. \u2014 Action News Jax has learned that Nan McKay & Associates, the company hired by the Jacksonville Housing Authority to manage its Housing Choice Voucher program, has paid millions of dollars in federal fines.<\/p>\n
In 2024, the U.S. Department of Justice fined Nan McKay $3.7 million<\/b><\/a> as part of a settlement related to the company\u2019s failure to comply with cybersecurity requirements in a federally funded contract. Another company, partnered with Nan McKay, faced a separate $7.6 million fine.<\/p>\n >>> STREAM ACTION NEWS JAX LIVE <\/b><\/a><\/p>\n Nan McKay is also currently being sued for millions by the San Francisco Housing Authority for breach of contract.<\/p>\n Back in June, Action News Jax first reported<\/b><\/a> that JHA eliminated its entire Housing Choice Voucher program — cutting about 50 jobs — and outsourced the program management to Nan McKay. <\/p>\n [SIGN UP: <\/b>Action News Jax Daily Headlines Newsletter<\/b><\/a>] <\/b><\/p>\n While Nan McKay said former JHA employees can reapply for their jobs, it remains unclear whether they will receive the same salary or benefits.<\/p>\n Action News Jax\u2019s Ben Becker reached out for comment. The Jacksonville Housing Authority referred questions to Nan McKay. In a statement regarding the Department of Justice settlement, Nan McKay said:<\/p>\n \u201cNan McKay & Associates, Inc., (NMA) acts as the subcontractor to prime contractor Guidehouse, Inc., in the NYS ERAP program operated by OTDA. In about 2022, Guidehouse became engaged in an acrimonious dispute with a former employee who was not part of the NYS ERAP and was unknown to NMA. Among the various litigation strategies employed by Guidehouse\u2019s former employee against them, was the use of a Qui Tam suit regarding the NYS ERAP. NMA, as subcontractor to Guidehouse, was named as a co-defendant in that suit. As required by statute, the US Department of Justice investigated the allegations in the Qui Tam. NMA made a decision, in the interest of economic efficiency, to settle that suit and did so on May 14, 2024, without any admission of liability whatsoever. Nan McKay and Associates, Inc., continues to serve OTDA and the NYS ERAP and in fact is in the process of negotiating a new contract.\u201d<\/p>\n [DOWNLOAD: <\/b>Free Action News Jax app for alerts as news breaks<\/b><\/a>]<\/b><\/p>\n Background on Nan McKay & Associates<\/b><\/p>\n CEO John McKay, speaking on behalf of Nan McKay & Associates, said \u201cNan McKay & Associates, Inc. (NMA) has partnered with housing authorities across the nation for nearly 45 years with thousands of happy customers, including training thousands of housing authority staff across the nation on program regulations each year. NMA administers nearly 100,000 housing choice vouchers for agencies across the US. There is a misunderstanding with one client in San Francsico, and we believe public data at the city and national level show the positive impact of our work. This is consistent with NMA\u2019s unrivaled delivery of impactful solutions, and we continue to be proud of the work we delivered under the terms of the contact within which we operated. We look forward to partnering with the Jacksonville Housing Authority to provide quality housing services for all of the agency\u2019s customers and stakeholders.\u201d<\/p>\n Regarding ongoing litigation with the San Francisco Housing Authority, McKay said:<\/b><\/p>\n \u201cNan McKay & Associates, Inc. (NMA) NMA is the defendant in a suit brought by the San Francisco Housing Authority. The complaint involves allegations that NMA breached its contractual duties in relation to certain services that were not required by the original contract between the parties, all related to management of San Francisco\u2019s Housing Choice Voucher program. NMA has substantial defenses and counterclaims, believes the facts identified during discovery will overcome the plaintiff\u2019s claims and support NMA\u2019s counterclaims, and NMA has and will continue to vigorously defend itself.\u201d<\/p>\n Regarding Jacksonville\u2019s employees:<\/b><\/p>\n \u201cNMA extended offers to managers and line staff of the Jacksonville Housing Authority\u2019s HCV program. For those that accepted the offer, NMA is providing on-the-job training to ensure that they have the knowledge required to effectively perform their job functions.\u201d<\/p>\n Troubled agency history<\/b><\/p>\n This is just the latest challenge for the Jacksonville Housing Authority, which has experienced numerous board resignations, high turnover among CEOs, and criminal charges against a former deputy CFO over the past 18 months. <\/p>\n Click here<\/b><\/a> to download the free Action News Jax news and weather apps, <\/b>click here<\/b><\/a> to download the Action News Jax Now app for your smart TV and <\/b>click here<\/b><\/a> to stream Action News Jax live.<\/b><\/p>\n","protected":false},"excerpt":{"rendered":"JACKSONVILLE, Fla. \u2014 Action News Jax has learned that Nan McKay & Associates, the company hired by the…\n","protected":false},"author":3,"featured_media":92391,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5136],"tags":[7320,5229,7323,3188,723,7324,7310,7327,7325,7326,67,586,132,5230,68,2969,7322,7321],"class_list":{"0":"post-92390","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-jacksonville","8":"tag-action-news-jax","9":"tag-america","10":"tag-cbs47","11":"tag-fl","12":"tag-florida","13":"tag-fox30","14":"tag-jacksonville","15":"tag-jacksonville-fl","16":"tag-northeast-florida","17":"tag-southeast-georgia","18":"tag-united-states","19":"tag-united-states-of-america","20":"tag-unitedstates","21":"tag-unitedstatesofamerica","22":"tag-us","23":"tag-usa","24":"tag-wfox","25":"tag-wjax"},"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@us\/114916000153758515","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/posts\/92390","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/comments?post=92390"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/posts\/92390\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/media\/92391"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/media?parent=92390"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/categories?post=92390"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/tags?post=92390"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}