{"id":940244,"date":"2026-07-17T03:21:17","date_gmt":"2026-07-17T03:21:17","guid":{"rendered":"https:\/\/www.europesays.com\/us\/940244\/"},"modified":"2026-07-17T03:21:17","modified_gmt":"2026-07-17T03:21:17","slug":"west-hollywood-water-main-break-victims-need-to-know-nbc-los-angeles","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/us\/940244\/","title":{"rendered":"West Hollywood water main break victims need to know \u2013 NBC Los Angeles"},"content":{"rendered":"<p>The iconic Sunset Boulevard remained closed Thursday in West Hollywood as residents and business owners mopped up the muddy aftermath and sought answers about damaged properties, including dozens of submerged vehicles. <\/p>\n<p>What happened?<\/p>\n<p>The Los Angeles Department of Water and Power (LADWP) said it&#8217;s working with the city of West Hollywood to repair the 36-inch pipe ruptured in the area of Sunset Boulevard and Holloway Drive at 3 a.m.<\/p>\n<p>In addition to the fact the water pipe is more than 100 years old, an LAPDW official said pipe ruptures are more common during the early morning hours because pressure on the water system can reach the highest level when there is no demand while everyone is asleep.<\/p>\n<p>Can anything be done about aging water infrastructure?<\/p>\n<p>Since the massive 36-inch riveted steel water trunk line was installed in 1916, questions about aging pipes have come up in the past decade or so. <\/p>\n<p>While local officials and residents have repeatedly raised the issue, the LADWP said it&#8217;s been replacing miles of its water pipe every year. More than 5,200 feet of trunk line pipe was replaced during the 2025-2026 fiscal plan, according to the <a href=\"https:\/\/www.ladwp.com\/sites\/default\/files\/2026-01\/2025_BOOKLETS_wip_digital_FINAL.pdf\" data-type=\"link\" data-id=\"https:\/\/www.ladwp.com\/sites\/default\/files\/2026-01\/2025_BOOKLETS_wip_digital_FINAL.pdf\" rel=\"nofollow noopener\" target=\"_blank\">agency<\/a>. <\/p>\n<p>John Slattery, a West Hollywood neighbor, said he experienced two separate water main breaks, the first in Silver Lake with &#8220;a river&#8221; coming into and flooding his home. <\/p>\n<p>&#8220;Until LA fixes it\u2019s aging infrastructure, we\u2019re going to see this more and more,&#8221; Slattery said. &#8220;And it\u2019s going to cost all of us more and more money.&#8221;<\/p>\n<p>Is it disrupting water service in West Hollywood?<\/p>\n<p>Water should be available for most LADWP customers, but those who live on higher building floors may experience low water pressure.<\/p>\n<p>The water is safe to drink, according to Mayor Karen Bass&#8217; Ofice.<\/p>\n<p>Who&#8217;s going to pay for the damage?<\/p>\n<p>Those whose properties are damaged or destroyed should file claims in two places as soon as they can: 1) with insurance companies 2) LADWP.<\/p>\n<p>The first call should be with the insurance company or agent to find out exactly what the policy covers.<\/p>\n<p>&#8220;If you have the appropriate coverage, such as comprehensive for auto or for homeowners, depending on the policy you haven, you&#8217;ll have water damage coverage,&#8221; Angelica Campos, an insurance agent, told NBC Los Angeles. &#8220;Even for renters, you should have water damage coverage. But it all depends on what coverage you have on your policy.&#8221;<\/p>\n<p>If a vehicle carries comprehensive coverage, flood damage is typically covered, Campos said. <\/p>\n<p>Personal belongings may also be protected if the damage was resulted from a water main break.<\/p>\n<p>Got questions for LADWP? <\/p>\n<p>LADWP Claims staff will remain onsite in front of 1010 Palm Avenue, West Hollywood, CA 90069, from 7 a.m. to 7 p.m. Friday to answer questions about property damage and claims. <\/p>\n<p>Residents can also call 213-367-4600.<\/p>\n<\/p>\n<p>What to know about filing a claim<\/p>\n<p>Claimants should be prepared to provide receipts, repair estimates, photographs and documentation of their losses. Victims are urged to take as many photos and videos as possible, creating a detailed inventory of everything that was damaged.<\/p>\n<p>Important deadline: residents have six months to file the claim although filing a claim does not guarantee reimbursement. <\/p>\n<p>The LADWP said because it provides information about filing a claim, it does not mean the agency takes accountability. <\/p>\n<p>&#8220;It&#8217;s not an admission of liability, either,&#8221; said Blanca Herrera with the LADWP. &#8220;It is a process to determine if we are liable, and what will be reimbursed through this claim process.&#8221;<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.europesays.com\/us\/wp-content\/uploads\/2026\/07\/traffic.png\" loading=\"lazy\"   alt=\" \"\/><\/p>\n<p>When will Sunset Boulevard reopen? <\/p>\n<p>The LADWP said it won&#8217;t know when the West Hollywood portion of Sunset Boulevard can reopen until crews can expose the broke pipe and repair it.<\/p>\n<p>Before reaching the pipe, crews will have to pump out the massive amount of water: Approximately 195,000 gallons of water need to be removed before crews can assess the damage to the pipe.<\/p>\n<p>Bass&#8217; office said LADWP crews will continue to work around the clock until the pipe is repaired and traffic can be safely opened.\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"The iconic Sunset Boulevard remained closed Thursday in West Hollywood as residents and business owners mopped up the&hellip;\n","protected":false},"author":3,"featured_media":940245,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_share_on_mastodon":"0"},"categories":[5123],"tags":[1582,276,7337,2961,119741,224,5337,22662],"class_list":["post-940244","post","type-post","status-publish","format-standard","has-post-thumbnail","category-los-angeles","tag-ca","tag-california","tag-insurance","tag-la","tag-ladwp","tag-los-angeles","tag-losangeles","tag-west-hollywood"],"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@us\/116933172239613442","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/posts\/940244","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/comments?post=940244"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/posts\/940244\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/media\/940245"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/media?parent=940244"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/categories?post=940244"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/us\/wp-json\/wp\/v2\/tags?post=940244"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}