Elemental Concept expands to Australia with CX model
SOFIAH NICHOLE SALIVIO News Editor Elemental Concept has expanded into Australia, bringing its Causal CX approach to the…
Your AI Chatbot Just Made My Cheeseburger Order Worse
The Gist Humans are the standard. AI that replaces a person should be just as fast and easy…
Webull Australia links trading & funding to Qantas points
Webull Australia has partnered with Qantas Frequent Flyer to let eligible clients earn Qantas Points through account funding…
Is Delta’s Expanded Amex Perks and New Malta Route Altering The Investment Case For Delta Air Lines (DAL)?
In early June 2026, Delta Air Lines and American Express expanded their co-branded SkyMiles credit card benefits and…
What Is an AI-Ready Data Foundation and Why Does Agentic AI Depend on It?
The Gist Why does agentic AI fail in fragmented environments? Autonomous AI systems cannot reliably act when customer…
Top loyalty trends for 2026
From ‘belongings’ to belonging, APAC Loyalty Experts offer insights on the future of the industry If you asked…
Tall Poppy Syndrome dampens celebration of NZ business success
Research has revealed that Tall Poppy Syndrome is discouraging small business owners in New Zealand from celebrating their…
Germany Gift and Incentive Card Market Report 2025, with
Dublin, March 26, 2025 (GLOBE NEWSWIRE) — The “Germany Gift Card and Incentive Card Market Intelligence and Future…
Improve Customer Lifetime Value With Smart CX Metrics
The Gist: Improve customer loyalty. Understanding CX metrics like NPS and CSAT helps you track satisfaction and build…